Home / Topics / Download Manager Free / Can´t download public files

Can´t download public files

Viewing 5 posts - 1 through 5 (of 5 total)
Jan 7, 2022 at 10:32 am #166401

Tom Herwig
Participant

Hi DM-Team!

I have two websites with DM installed. This works perfect (thank you):
Materials on MaLeNe

And on the the other website i installed and used DM the same way, but there is no public download possible. It always requires a login.
Materials on CASIO AT

On this website I use the “Newspaper Theme”. Could there be a conflict?
Could this be the solution: https://www.wpdownloadmanager.com/support/topic/patch-cant-download-public-files/

I appreciate your help.

Thank you and best regards,
Tom

Jan 7, 2022 at 10:50 am #166402

Tanvir
Moderator

Hello ,

Sorry to hear about the issue.
please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Jan 7, 2022 at 10:53 am #166403

Tom Herwig
Participant
This reply has been marked as private.
Jan 7, 2022 at 12:26 pm #166406

Tanvir
Moderator

Hello,
I have checked it but didn’t find any issue in your website. Also tested wpdm and .htaccess and it is okay.
However, If you haven’t changed anything, probably this is a problem from the host. Send them a ticket or use live chat.
Thanks

Jan 7, 2022 at 12:27 pm #166408

Tom Herwig
Participant

Ok, thank you very much for your effort.

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Can´t download public files’ is closed to new replies.