Hello,
Your order is already active.
Regards
Tanvir
Hello,
Sorry for the delay. Your topic was marked as spam automatically.
Please re-open the pages and update those pages again with the id of templates again.
It will fix the issue.
Regards
Tanvir
Hello,
Could you please share related url of your website to check the issues properly?
It will help us to inspect the issue and take necessary steps to fix those.
Regards
Tanvir
Hello,
Thanks for contacting us.
To show templates like these, you have to set link templates for these. You will find that there are already some link templates created by default. You can check from Downloads > Templates > Link Templates
. Then you can show all downloads using shortcodes with template
parameter of wpdm
Please check details here:
template tags are supported by link and page templates. You can show any contents dynamically on link templates by adding template tags from below:
Regards
Tanvir
Hello Marvin,
Thanks for contacting WPDM Support Center.
DropZone allows site users to share files with site admin in a easy way. It is a new option/feature with WordPress Download Manager Pro v6.1.8+. Use shortcode [wpdm_dropzone]
to add this option on your site.
Currently the feature to access dropzone with Editor role is not available.
However, you can request this feature here. We continuously try to add new features.
Maybe we could add this feature in the future versions of wpdm.
Regards
Tanvir
Hello,
Thanks for contacting us.
you can set Auto Upload All Files To S3 from the Amazon S3 Direct Upload section from Settings > Cloud Storage
.
For existing files, you can check Auto-Sync Local Files Attached With Packages
from the same section. please let me know.
More details you can check the addon page:
For bulk importing, you can follow this doc. The packages column and rows should be formatted like the sample.csv file there.
Let us know for further assistance.
Regards
Tanvir
Hello,
Currently wpdm can not be integrated with woocommerce.
We have an alternatives to woocommerce. You have to also activate that for selling and providing discount for WPDM products.
Regards
Tanvir
Hello,
Hope you are well.
Please send order notes from the related order details pages to cancel auto renewal.
Auto renewal cancel instruction: https://www.loom.com/share/fd7a1d60832e40b4b2502d367d41d872
Thanks
Hello,
That is a template tag that works only on link/page templates. Check here for all tags.
Shortcodes are separate codes. You can check here.
You have to replace [download_link]
with [download_url]
in used page/link template to open those links in new tab as [download_link]
template tag already Returns Package Download Link HTML in same page.
Let us know for further assistance.
Regards
Tanvir
Please provide order id, I will forward this
Hello,
Hope you are well.
You can set order note feature for related orders to get message about cancelling subscription. Same as like our systems. Our systems are also using the same plugins.
Also in email templates, there is subscription reminder template. They can reply the related emails.
The related settings are attached:
PS. For your auto renewal Please send an order note from the order details page to cancel auto renewal.
Auto renewal cancel instruction: https://www.loom.com/share/fd7a1d60832e40b4b2502d367d41d872
Thanks
Tanvir
Hello,
I have forwarded the issue soon you will be updated.
Regards
Tanvir
Hello Amber,
The tagging option is already available:
For further assistance, you can provide temporary admin access of your website to check it closely.
Regards
Tanvir
Hello,
Thanks for contacting us.
[file_list] is a template tag, not a shortcode. It will work only with link/page template.
Currently the feature to sort [file_list] template tag is not available.
However, you can request this feature here We continuously try to add new features.
Maybe we could add this feature in the future versions of wpdm.
Regards
Tanvir
Thanks for the details
You will be updated soon.
Hello Macuren,
Could you please tell me how did you created the coupon code? Is it working propery?
I have tried to create a coupon code in your website but I think it is not creating. Could you please confirm me if it is okay?
Regards
Tanvir
Hello Marco,
I have just checked the csv file that you provided.
Actually the row and columns are not in the same format that wpdm bulk import supports.
Please follow the doc here There is a sample csv (download here)
You can follow that csv to create the csv file with your downloads that needs to be uploaded.
Regards
Tanvir