Tanvir

Hello,

I have just checked with fa-cart-plus icon and found that cart is showing and button is working. It will just change the icon on the front end, so it must work. There will be no changes to the backend. I think there may be another problem. I would suggest that you undo the changes and try again.

If the problem persists, you can provide me with temporary WordPress access with related links in a private reply.

Thanks

Hello,

I’m not sure which plugin you are talking about.

Are you talking about our plugin?

WordPress Pro Membership

You can check this video to know how it works.

If you are referring to the Paid Membership Pro plugin of other developers, then the plugin actually handles membership levels.

Let me know if you have any questions.

Thanks

Hello @deholz,

Nice to hear that your problem is solved.

The previous post/next post is getting from your theme post’s navigation option. You have to disable that from the theme setting or remove it from custom coding. It is not a wpdm issue so if you change the plugin template, you will still see those.

Thanks

Hello,

You can check this to get details about styling

If this doesn’t solve the title issue, you have to use custom css. You can share the related link, then I would be able to provide custom css which will work.

Thanks

Hello Olivia,

Hope you are well.
Will you please please share the related page/file/package URL with us?
It helps me to quickly figure out the issue and squash it immediately.

When I receive your request, I will be able to provide you with the CSS solution or suggest an alternative method.

Thanks.

Hello,

Please disable Cache plugins ( the website is using wp-rocket) temporarily and try again.

Then let us know if the problem still happens. We may need to inspect further.

Thanks
Tanvir

Hello,

You have to use this addon to add wpdm elements with elementor.

then you will be able to show these elements on the page builder in single page.

If you are still unable to install download-manager-addons-for-elementor , just try to install in manually in “wp-content/plugins” folder otherwise you can provide temporary wp admin access so that we could check the issue properly.

Thanks

Hello Goran,

Sorry to hear about the problems.

1. The integrated preview uses google doc viewer, that is using google styles and functions. So actually we are sorry for not being able to handle those. If you don’t want to use this google doc previewe, wpdm also has a better custom pdf view add-on.
WordPress PDF Viewer Plugin

2. Currently WPDM protected documents can’t be previewed. However, we shall add an option relevant to this with the pdf viewer add-on in the future.

Thanks
Tanvir

Hello @Heather,

As I said, it needs to be handled from polylang side. Or like category shortcode, you also needs to use 2 tree shortcodes for 2 languages ( [wpdm_tree category="xiii-autocross-carballo-2021"]) and [wpdm_tree category="xiii-autocross-carballo-2021-gl"] )

Thanks

• This reply was modified 3 years, 11 months ago by Tanvir.

You can query all downloads/packages from one or more categories by using this shortcode.
[wpdm_category id="Category Slug or Slugs" operator="IN" title="Custom Title Here or 1" desc="Custom Description or 1" toolbar="1" paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="template name or ID" cols=4 colspad=2 colsphone=1]

for more details please check here

For the asset manager issue, your ‘Server File Browser Base Dir’ in Settings > Basic is not set properly. Please see the image link below and set it properly here

screenshot
and let us know.

Thanks.

Hi,

Is there a conflict with other plugins? have you checked with deactivating or reactivating other plugins? please check, and let us know.

If still, the problem happens, please provide wp admin access in a private reply to check further.

thanks.