Hello @juanangelmoliterni,
Sorry about the issue. It should not be happen. Please check carefully.
However, If you still face the issue, please share admin access details of your website in a private reply.
It will help me to identify the issue and fix the issu quickly.
Thanks
Hello,
You can try this [wpdm_tree category="materiale" cat_orderby= "name" cat_order="asc" orderby="title" order="asc"]
It will sort files in folders too.
Thanks
Hello @phillp01,
Sorry for the inconvenience.
Now you are at the right place. It is the support forum. Everyday many users getting right solutions here. We are working hard to make users happy.
First of all please Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. Now the latest version of wpdm is 6.0.2 . If you can’t update it directry from WordPress dashboard, Please update from here
then if still the problems persists, could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
If possible please also share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Thank you
Hello ,
Sorry for this inconvenience.
I have just checked tree shortcode with latest update. It is working fine.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update manually by uploading these plugins. For tree view you need extended shortcode addon too. Make sure you have activated it.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Best Regards
Hello ,
Sorry for this inconvenience.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update manually by uploading these plugins.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Best Regards
Hi @Juan_ateb,
You are welcome.
However,If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards
Hello @juan_ateb,
please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Best Regards
Hello,
Please use like this [wpdm_tree category="materiale" cat_orderby= "name" cat_order="asc"]
Thanks
Hello @advancedcomputing,
Sorry for this inconvenience. Actually we didn’t see any topic of you here. also your profile shows you last posted here in 2018.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update manually by uploading these plugins.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Best Regards
Hi @jobbers67,
please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Best Regards
Hello,
You missed to provide your website address.
Please check. I need that to login.
Hello,
Sorry for this inconvenience.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update manually by uploading these plugins.
You have to use the updated add-on http://www.wpdownloadmanager.com/download/wpdm-extended-short-codes for [wpdm_tree]
short-code.
Thanks
Hello @stratega,
I think you are using this shortcode. items_per_page="20"
will work fine with it. You don’t need to change any other settings from backend.
Here is a guide for you to do what are you looking for. First login with admin access on your site then follow this
Let me know if it resolves the issue.
Thanks
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Best Regards
Hello ,
Sorry for this inconvenience.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update manually by uploading these plugins.
Then try deactivating/reactivating the plugins. Also conflict with other activated plugins cause the issue.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Best Regards
Shortcodes are to simply show downloads in pages.
However, I am not clear about your query. it will be very cooperative if you record me reproducing your issue using a tool like this or you can give us screenshots by using this tool?
Also please send relevant url of your website with the issue.
If possible please provide us with your temporary wp-admin login details in a private reply for checking the issue.
Thanks.
Hello,
I have just checked it is working properly.
Please use in this format [wpdm_packages categories="slug/id" items_per_page="20"]
If problem persists, please send temporary wp-admin access with your requirements in a private reply to check further.
Thanks
Hello,
Please follow this. I hope it will solve your issues.
[wpdm_packages] – WP_Query in a shortcode for download manager packages
If you still need assistance, dont hesitate to make a reply here with more details about the issue.
Thanks
Hello @kgeneral,
I have checked the SDS page of the site- http://www.mcasphalt.com . It is working fine.
and http://www.fr.mcapshalt.com -This site can’t be reached.
However, We are not clear about your query. it will be very cooperative if you record me reproducing your issue using a tool like this or you can give us screenshots by using this tool?
If possible please provide us with your temporary wp-admin login details in a private reply for checking the issue.
Thanks.
Hello @pianositoweb,
Site is broken.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update manually by uploading these plugins.
Best Regards