Tanvir

Forum Replies Created

Viewing 25 posts - 2,901 through 2,925 (of 3,183 total)
in reply to: Download speed extremely slow #158173

Tanvir
Spectator

Hello @alexwiebogen,

Sorry for this inconvenience. Current version of WPDM is 6.0.4. I see the download speed is totally ok in your website.
If problem still persists, Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.

Best Regards


Tanvir
Spectator

Hello,
Thanks for mentioning the issue. The codebase has been updated of WPDM.
I have checked and found the item_per_page should be items_per_page in tinymce shortcodes. So I have forwarded this issue
to the developer team. I hope that it will be fixed soon.
Thanks

in reply to: Link Template #158143

Tanvir
Spectator

Hello @kevgregson,
Here you will get all shortcodes of WPDM:

Short-codes

Here you will get all template tags to use in custom templates:

Template Tags

You can follow this to update templates using the free version.

Thanks

in reply to: Language problems on WPDM Directory Add-on #158101

Tanvir
Spectator

Hello,

Sorry to hear about the issue.

you can use polylang to translate string following this

or you can change texts by modifying the templates.

You need to follow these steps:
1. Copy all the files from the addon directory wpdm-archive-page/src/templates/filter/views/
2. Paste it to {your-active-theme}/download-manager/ (If there is not a download-manager directory, just create a new directory with this title)
3. Then edit and save texts according to your requirements

It should works.

Regards.


Tanvir
Spectator

Hello,

Please delete the current plugin and again install and activate.
If the problem still happens activating from wordpress dashboard, please upload and install this from here.

Thanks

in reply to: Link Template #158097

Tanvir
Spectator

Hello.
It is possible in pro version. Please check this.
Thanks

in reply to: shortcode not working anymore after update to 6.0.4 #158094

Tanvir
Spectator

Hello,

Sorry for this inconvenience.
Shortcodes has been updated with the latest version. Please check and use the latest shortcodes here.

Thanks

in reply to: shortcode not working anymore after update to 6.0.4 #158045

Tanvir
Spectator

Hello,

Please check our demo here and let me know how you would like your archive page to look.
Screenshot-1

in reply to: Major Issues from 6.0.2 Update #158043

Tanvir
Spectator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards


Tanvir
Spectator

Hello @peter_peckyahoo-co-uk,

Please create a new topic in this support forum with the issue details and admin access details in a private reply. We will inspect the issue.

Thanks


Tanvir
Spectator

Hello @Cherlihy,
Sorry for this inconvenience.
Please make sure you are using the updated version of WPDM Templates.

WPDM Page Templates

If the problem still occurs, please create a new topic in this forum with the issue and access details in a private reply.

Thanks

in reply to: Major Issues from 6.0.2 Update #158036

Tanvir
Spectator

Hello @Kralik,

Sorry for this inconvenience. Current version of WPDM is 6.0.4

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

in reply to: shortcode not working anymore after update to 6.0.4 #158033

Tanvir
Spectator

Hello @daniel-friedli,

Sorry for this inconvenience. In recent updates, some shortcode structures have also changed due to changes in the codebase.
Please check the new shortcodes for WPDM Archive here.

However, Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.

Best Regards


Tanvir
Spectator

Hello @Pkong,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

in reply to: Short code wpdm_tree not working after update #158004

Tanvir
Spectator

Hello @lightstylenz,

Sorry for this inconvenience. The WPDM plugin and addon codebases have been changed from the version 6.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version.
In order to use any of the updated addons, you must also update the plugin.

To use the tree shortcode you have to update WPDM Extended shortcode addon from here

If you can’t update it directry from WordPress dashboard, Please download and upload to plugins of your website.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards


Tanvir
Spectator

Hello @lightstylenz,

Sorry for this inconvenience. The WPDM plugin and addon codebases have been changed from the version 6.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. Latest versions:

WPDM Pro-6.0.4
Google Drive 1.5.1

In order to use any of the updated addons, you must also update the plugin.
If you can’t update it directry from WordPress dashboard, Please update from here.

Best Regards


Tanvir
Spectator

Hello @plxadmin,

Nice to hear that problem has been solved.
As codebase is changed with recent updates from version 6, many shortcode structures have been changed too. Please check doc for updated shortcodes.

Short-codes

Thanks

in reply to: 500 Errors on website #157999

Tanvir
Spectator

Hi @Tristap,,

You are welcome.
I flushed by updating posts. As codebase is totally changed in the new version, sometimes it is needed.
However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards


Tanvir
Spectator

Hello,

Sorry to hear about the issue.

As template and shortcode structure as well as codebase has been updated with the latest version, Please update the page templates again from the download packages where you are seeing the issues. It will work. Then you can set the templates again according to your needs. It will solve the issues.

Thanks


Tanvir
Spectator

Hello,

I have again updated the plugin. Now I see no problem.

Please let me know if there is still a problem.

Thanks

in reply to: 500 Errors on website #157970

Tanvir
Spectator

Hello @Tristap,
Hope you are well.
I have fixed the issues.
You can test now and let me know if everything is alright.
Thanks


Tanvir
Spectator

Hello @plxadmin,

I have just checked and haven’t found any php error. Everything is working fine.
Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?

Thanks

in reply to: How to reference child category in bulk import #157946

Tanvir
Spectator

Hi,

You are welcome.

However,If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Best Regards

in reply to: archive add on not working, or updating #157945

Tanvir
Spectator

Hello @lawsonsfinest,

Sorry for this inconvenience. Actually we have changed WPDM and all addons of WPDM codebase in this month. There were multiple updates to it this month.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. If you can’t update it directry from WordPress dashboard, Please update from here.
If, still the problem exists then please share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

in reply to: Bulk Edit Options #157944

Tanvir
Spectator

Hello @9seeds,

You can use this addon to bulk edit all the packages.

WPDM Default Values

Viewing 25 posts - 2,901 through 2,925 (of 3,183 total)