Sidratul Sohrat

Forum Replies Created

Viewing 25 posts - 51 through 75 (of 298 total)

Sidratul Sohrat
Moderator

Thank you for the details. The lock option is working fine from my browser. Check the screenshot.


Sidratul Sohrat
Moderator

Hello Simo Peltonen,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

in reply to: Permissions? #192293

Sidratul Sohrat
Moderator

You can also use plugin like this to disable the “Move to Trash” option for users.

Best regards.

in reply to: Permissions? #192292

Sidratul Sohrat
Moderator

Hello Phill Outpost,

Allowing users to upload files without editing or deleting them requires custom development.

in reply to: Cancel auto-renewal #192267

Sidratul Sohrat
Moderator

Hello Caria Monasterio,

Please send an order note from the order details page to disable auto-renewal.

If you choose to cancel your subscription you will no longer receive future updates for the products linked to that order when your order expires.

Also, please let us know if you have any suggestions for us or missing any feature you need, or any reason to cancel the subscription.

Thank you and regard.

in reply to: suppress search bar on category page (via shortcode) #160418

Sidratul Sohrat
Moderator

You are welcome.

However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired
Best Regards

in reply to: suppress search bar on category page (via shortcode) #160414

Sidratul Sohrat
Moderator

Hi @Brian,

Please let us know if the suggestions are helpful or you need further help on that issue.

in reply to: Files not showing in the frontend #160413

Sidratul Sohrat
Moderator

Here is the Category shortcode. You will find other shortcodes here.

But as you are using TinyMCE add-on for now just change the item_per_page to items_per_page. Our developer team working on it, soon this little problem will ne solved.

Thanks

in reply to: Files not showing in the frontend #160404

Sidratul Sohrat
Moderator

Hi,

Please check https://www.suhopolje.hr/sluzbeni-glasnik-2021/ now. All your files are displaying.

Remember, you need to use items_per_page on the shortcode, not item_per_page.

If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired
Best Regards

in reply to: Download history #160402

Sidratul Sohrat
Moderator

Hi,

Please check your site now, the download history is working fine.

If you found my support helpful, could you leave your valuable review here?

Your rating keeps us inspired

Best Regards

in reply to: Download history #160359

Sidratul Sohrat
Moderator

Please check this screenshot.

in reply to: Download history #160341

Sidratul Sohrat
Moderator

Sorry, I’m not getting access to your site.

in reply to: suppress search bar on category page (via shortcode) #160340

Sidratul Sohrat
Moderator

Hello,

You can hide the filter bar by changing the toolbar parameter into toolbar=0. But if you want to remove only the search bar, in that case you need to use custom CSS.

Thanks

in reply to: Cancel auto renew #160337

Sidratul Sohrat
Moderator

Sorry for the inconvenience. I’m informing our related department about your issue. Hope your issue will be solved soon.

Thanks

in reply to: Download history #160333

Sidratul Sohrat
Moderator

Hello,

Sorry for the inconvenience.

Please share your Site URL and login info in a private reply to check your issue.

in reply to: Files not showing in the frontend #160332

Sidratul Sohrat
Moderator

Hello @matija1506

Sorry for the inconvenience.

Please share your Site URL and login info in a private reply to check your issue.

in reply to: Cancel auto renew #160327

Sidratul Sohrat
Moderator

Hello @Jacqui Mann

Sorry for the inconvenience.

Did you mail at support@wpdownloadmanager.com? If not, please mail to the mentioned address with your Order Id detail and hopefully, your auto-renew will be cancelled ASAP.

Thank You

in reply to: Multilanguage file #158369

Sidratul Sohrat
Moderator

Hi,

You can select a specific category for all the same topic files, then use this shortcode and add that category slug on the shortcode. You can add those languages’ names in the title. I think, it will look considerably similar to your example page/

Thank you

in reply to: The file table breaks on small monitors #156024

Sidratul Sohrat
Moderator

Hi Shark Vil,

Please check this article, hope it will help you. If you still face the problem let me know.

Thanks

in reply to: 403 Error #156012

Sidratul Sohrat
Moderator

Hi Tamara,
Here showing HTTP error 403, there may have confliction between other plugins, you can deactivate or activate other plugins for checking.

Also, please check this for the broken admin screen.

Thanks.

in reply to: How to Change the Default Template #155088

Sidratul Sohrat
Moderator

You may use the below add-on for changing the default template for all packages.

WPDM Default Values

Thanks

in reply to: Cancel Subscription #155087

Sidratul Sohrat
Moderator

Please mail support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

Thanks

in reply to: Pro V5.4 issue #154854

Sidratul Sohrat
Moderator

Free version of Download Manager doesn’t have the option for custom template that’s the reason you can’t access your custom template. You have to renew the pro version for that. Please mail support@wpdownloadmanager.com with your Order Id details.

Thanks

in reply to: The images are not downloaded but opened directly #154034

Sidratul Sohrat
Moderator

Hi Emanuele,

Are you attaching those images from the media library? When you attach files from media library as URL WPDM simply redirect to that URL when a user clicks on the download button, but when you upload a file directly or attach a file from server as a server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your file is already in the media library, and you want them to download instead of open in browser, please attach those files using the server file browser instead of the medial library file selector. But if you are not attaching files from the server still having the issue please give your temporary admin login info in a private reply with your site URL.

Thanks

in reply to: Preview in templates not showing #152975

Sidratul Sohrat
Moderator

Can you please share your temporary admin login info again?

Thanks

Viewing 25 posts - 51 through 75 (of 298 total)