Sidratul Sohrat

Hello Kristel,

After purchasing you can use the add-on with the free version.

Good afternoon Kristel,

Hope you are well. Can you check this add-on for your requirements,

The default Values add-on will help you set default values for package settings so that you don’t have to repeat those every time you create a new package. Please check and let me know, if it helps you.

Thank you and regards

Hello,

Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Hello Daniel,

Hope you got your problem solved from the post you made in the WordPress Download Manager Pro forum.

Thanks and Regards.

Hello,

Thanks for contacting us.
Please share temporary admin access in a private reply to check the issue further. Also, share a file link that you are having a problem with.

Regards

Hello

Can you please send a screenshot of the template (Fresh Cards) from the template list?

If you are using the free version of WPDM, and the default template, please edit the page-template-default.php file. you can edit it from the download-manager\src\Package\views\page-templates dir. Remove the following line of code from the file:

<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]">
                [txt=Create Date]
                <span class="badge">[create_date]</span>
            </li>
            <li class="list-group-item  d-flex justify-content-between align-items-center [hide_empty:update_date]">
                [txt=Last Updated]
                <span class="badge">[update_date]</span>
            </li>

please check and let me know, if it helps you. Also, don’t forget to keep a backup before editing the file.

Thank you and regards

Hello,

You need to purchase the Lazy Download Add-on to add countdown timer before your files start downloading.

Thanks and regards.

Please send me the file link you want me to test. Because you can see in the screencast Download Manager is Working fine even in MS-Edge.

Best regards

I have checked your website. Download Manager is working absolutely fine from my browser. You can check the following screencast:

Hello Rodrigo De Oliveira

Hope you are well. And sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Okay. I have just deactivated and reactivated the WPDM plugin. Now, “file not found” problem is solved you can check the screencast

Please let me know if the problem is solved from your browser. Also, please use the updated version of WPDM.

Best Regards.

Hello

We don’t have “Must agree with terms” lock feature for the individual files of a package. But you can use the password lock option for each file.

Best Regards