Home / Page 11

Sidratul Sohrat

Forum Replies Created

Viewing 25 posts - 251 through 275 (of 298 total)
1 2 3 … 10 11 12
Oct 27, 2020 at 1:18 pm in reply to: Download Manager Pro #139417

Sidratul Sohrat
Moderator

Please reinstall WPDM Pro.

Oct 23, 2020 at 2:18 pm in reply to: Login button does not load the page #139160

Sidratul Sohrat
Moderator

Share your login URL.

Oct 23, 2020 at 2:14 pm in reply to: Require registration/login #139159

Sidratul Sohrat
Moderator

Hi,

The easiest way is Enable Email Lock method and the login details will be enlistd in Downloads>Subscribers.

And for registration form and modified registration field please check the following link.You will get to know in details.
https://www.wpdownloadmanager.com/how-to-create-a-wordpress-user-registration-form/

Oct 23, 2020 at 12:35 pm in reply to: WPDM unable to add files to download package. #139139

Sidratul Sohrat
Moderator

Send your login page URL.

Oct 23, 2020 at 12:24 pm in reply to: Login button does not load the page #139138

Sidratul Sohrat
Moderator

Please share your login info in private reply.

Oct 23, 2020 at 6:56 am in reply to: Login button does not load the page #139115

Sidratul Sohrat
Moderator

Please share URL to check your issue.

Oct 23, 2020 at 4:54 am in reply to: WPDM unable to add files to download package. #139098

Sidratul Sohrat
Moderator

Please give us your login info in private reply.

Oct 21, 2020 at 3:38 pm in reply to: DOWNLOAD HISTORY & LAST 5 DOWNLOADS dont work #138927

Sidratul Sohrat
Moderator

Please give your site url and temporary wp-admin login info in a private reply to your issue.

Oct 21, 2020 at 3:30 pm in reply to: All documents unattached after installing WPDM: “download-not-available.txt” #138924

Sidratul Sohrat
Moderator

Which version you were using before the update?

Oct 20, 2020 at 5:34 pm in reply to: My pro Version 5.1.18 doesn’t work! #138817

Sidratul Sohrat
Moderator

Please update your Download Manager version. Then try again. If it does not work let us know.

Oct 20, 2020 at 3:49 pm in reply to: Update keeps on breaking my site #138804

Sidratul Sohrat
Moderator

Our team is working on it. Hope you will not face this problem from the next update.

Oct 20, 2020 at 2:57 pm in reply to: Download was Expired. #138799

Sidratul Sohrat
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue. and also the related package URL.

Thanks.

Oct 20, 2020 at 1:17 pm in reply to: Update keeps on breaking my site #138787

Sidratul Sohrat
Moderator

Hi,
Please follow the steps to upgrade:
1.Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2.Install and activate the latest version
3.Done!

Also check if there correct license key in your Downloads > Settings > License option. and save settings again. Then try again to update.

Hope it will not break your site. If it breaks please let us know.

From the next update, you will be able to use the automatic upgrade as usual.

Oct 20, 2020 at 9:57 am in reply to: Cannot download version 5.2.5 #138767

Sidratul Sohrat
Moderator

Did you delete the old version and then check either you got new or not?

If you are facing the problem after deleting the old version you can share your login info to check your issue.

Oct 20, 2020 at 8:13 am in reply to: Cannot download version 5.2.5 #138759

Sidratul Sohrat
Moderator

Hi

You can follow one of these steps

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Also update the directory add-on.

Oct 19, 2020 at 6:47 pm in reply to: Another Dowload-Manager update another update failed #138725

Sidratul Sohrat
Moderator

Sorry for the inconvenience.

You can follow one of these steps for now

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

It may help you.

From the next update, you will be able to use the automatic upgrade as usual.

Oct 19, 2020 at 3:52 pm in reply to: Stats used with form lock #138705

Sidratul Sohrat
Moderator

Hi
You can check Downloads>Subscribers to know which users actually downnloaded the file. Downloaded will show on the right side of the users name and email address.

Oct 19, 2020 at 1:23 pm in reply to: WPDM Directory Add On – Archive Page Issues #138676

Sidratul Sohrat
Moderator

Hi,

The short code is changed now.

[wpdm_archive button_style="primary" link_template="app_card" order_by="post_title" order="ASC" items_per_page=12 cols=3 colspad=2 colsphone=1]
Thats the new short code.

And also you can update Download Manager and WPDM Archive.If It breaks the design we are here for your help.

Thanks

Oct 18, 2020 at 4:38 am in reply to: Cannot upgrade plugin #138594

Sidratul Sohrat
Moderator

Hi,
Please follow the steps to upgrade:
1.Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2.Install and activate the latest version
3.Done!
From the next update, you will be able to use the automatic upgrade as usual.

Oct 17, 2020 at 5:06 pm in reply to: Disappeared the plugins after update #138583

Sidratul Sohrat
Moderator

Hi,
Please follow the steps to upgrade:
1.Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2.Install and activate the latest version
3.Done!
From the next update, you will be able to use the automatic upgrade as usual.

Oct 17, 2020 at 2:14 pm in reply to: Display all packages in grid view #138574

Sidratul Sohrat
Moderator

You can display all packages in grid view by using three different way.

1.Using the following short code manually.
[wpdm_packages author="1" login="1" paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="template name or ID" cols=4 colspad=2 colsphone=1]

Or

2.With our Gutenberg Blocks add-on.

Gutenberg Blocks

3.With our Elementor Addons.

Elementor Addons

Thanks

Oct 17, 2020 at 8:11 am in reply to: Directory add hide “all downloads” and customize #138572

Sidratul Sohrat
Moderator

We have fixed the update, download files will be viewed only when user choose any category, and it will be available for everyone with the next plugin update.

But if you want you can share your temporary wp-admin login info in a private reply to check your issue.

Oct 17, 2020 at 8:10 am in reply to: Unable to auto-update #138571

Sidratul Sohrat
Moderator

Please go to the license page and simply save the license key again, it will revalidate your license and regenerate new access token, then try auto-update from the plugins page and it will work fine.
If that doesn’t work, please give me temporary wp-admin login info in a private reply, I shall check.

Oct 17, 2020 at 7:46 am in reply to: Downloads not working after Upgrading to Pro #138570

Sidratul Sohrat
Moderator

Hi,

Sorry for the inconvenience.

You can follow one of these steps for now

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

It may help you.

And don’t ditch pro version you will love it more than free version for sure. We will be always there when ever you have any confusion or query.

Thanks.

Oct 17, 2020 at 6:46 am in reply to: Form Lock #138567

Sidratul Sohrat
Moderator

Please reinstall Form Lock add-on.If you unable to find the option again please send us temporary wp-admin login info in a private reply to check your issue.

Viewing 25 posts - 251 through 275 (of 298 total)
1 2 3 … 10 11 12