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Kazi

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Nov 24, 2020 at 3:31 pm in reply to: Password Reset not working #141483

Kazi
Moderator

Please check cache directory /uploads/wpdm-cache if it is missing there create it manually

Nov 24, 2020 at 2:40 pm in reply to: Remove me from all forums #141471

Kazi
Moderator

You can unsubscribe from the forum or any topics by clicking on unsubscribe link in top of threads. Please check screenshot…

View post on imgur.com

Let me know if you need any more support.

Thanks

Nov 19, 2020 at 8:32 am in reply to: Update Fails #141042

Kazi
Moderator

Hi Marco,

The error can show for some reasons. WP download manager is a large plugin, with many modules and language files. This can cause issues with some servers when using the automatic update.
It can be happen if there is an issue with the zip file you’re uploading/downloaded. It can also be happened with your hosting as WordPress doesn’t have enough memory on the web server to unzip and upload the contents of the zip file.

Please try manually reinstalling WPDM? To do so, download the WPDM plugin here:

https://downloads.wordpress.org/plugin/download-manager.latest-stable.zip

You can do this manually by logging in to your site via FTP or Cpanel, and delete the existing WPDM plugin from plugins folder. You should then be able to reinstall the plugin manually by following the instructions here:

Download Manager

It is recommended that you make a complete backup of your website before trying this.

I hope this helps! Please let us know if you have any questions.

Thanks

Nov 17, 2020 at 12:52 pm in reply to: Disable Direct Download #140884

Kazi
Moderator

You may check https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/
WordPress PDF viewer plugin helps your site visitors to preview a PDF document before they download it.

Nov 17, 2020 at 12:30 pm in reply to: Advanced Access Control Shortcode Not Working #140880

Kazi
Moderator
This reply has been marked as private.
Jul 29, 2020 at 6:06 am in reply to: Responsive Table icon #133599

Kazi
Moderator

On the shortcode you can remove thumb=1 or thumb=0 to show icons
You can select Icon from wp-admin “Package settings” section for each file on “Downloads” menu.
Complete list of available options now you can see from https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/
Thank you

Jul 27, 2020 at 11:57 am in reply to: Compatibility with WP Staging plugin #133439

Kazi
Moderator

Hi, The “Download Manager” plugin is standalone plugin and organized coding with very few conflict. If “WP Staging” plugin have some code conflict then it might be come from WP Staging plugin.
However, Which version you are using let us know. I have just created a local clone with WP Staging no problem found.
Thank you

Jul 27, 2020 at 11:40 am in reply to: Adding custom template files – how to #133437

Kazi
Moderator

Hi Michelle, Thanks for using WPDM and the guides. We have already a docs and how to’s for the template creation and you can do it from your admin options.
Please check the link https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/ if that helps.
Thank you

Jul 27, 2020 at 11:31 am in reply to: Text PAY #133436

Kazi
Moderator

Please let us know from which url you are getting the text.
Thanks

Jul 27, 2020 at 11:28 am in reply to: Responsive Table icon #133435

Kazi
Moderator

Please share your page url to check.
Thanks

Dec 5, 2019 at 6:37 pm in reply to: Setting doesn’t work #116229

Kazi
Moderator
This reply has been marked as private.
Dec 4, 2019 at 6:33 pm in reply to: Setting doesn’t work #116171

Kazi
Moderator

Please provide temporary admin login info as private reply so that we can check.

Dec 4, 2019 at 5:12 pm in reply to: Avada Theme fusion_toggle #116167

Kazi
Moderator

@designoffice2019 Jill Edge, if you have still problem please let us know. You can disable bootstrap from Download Manager Settings -> User Interface

@tsamelanie Thanks “Melanie James” for the update with solution.

Dec 4, 2019 at 5:04 pm in reply to: Getting: “You cannot browse this page because it is restricted.” #116165

Kazi
Moderator

Please provide temporary admin login info through private reply to check the issue.
Thank you

Dec 4, 2019 at 4:59 pm in reply to: Category shortcode pagination not working #116164

Kazi
Moderator

Hi, Please check [wpdm_category id=”Club documents” you need slug of category as id. If you have still problem please provide temporary login info through private reply to check the issue from your current site.

Nov 23, 2019 at 4:24 pm in reply to: Can’t Install Add-Ons #115297

Kazi
Moderator

Hi, Please provide temporary login info through private reply to check the issue.
Thanks

Nov 23, 2019 at 4:23 pm in reply to: Display of ALL FILES #115296

Kazi
Moderator

Hi, Please provide temporary login info through private reply. Some settings can solve the problem.
Thanks

Apr 26, 2019 at 9:07 pm in reply to: File does not exist. #96371

Kazi
Moderator

Please provide more info about the issue and provide you wp-admin temporary login info in “private reply” to check the issue.
Thank you

Apr 26, 2019 at 9:06 pm in reply to: Disable Admin Registration Emails #96370

Kazi
Moderator

Hi,
You can try with https://wordpress.org/plugins/manage-notification-emails/ or https://wordpress.org/plugins/disable-new-user-notifications/
Thanks

Apr 11, 2019 at 12:09 pm in reply to: Download HTML file #95895

Kazi
Moderator
This reply has been marked as private.
Apr 10, 2019 at 6:53 pm in reply to: Download HTML file #95861

Kazi
Moderator

Please provide your website info and admin temporary login info in “private reply” to check the issue.
Thank you

Apr 10, 2019 at 3:55 pm in reply to: Password Reset Not Working #95854

Kazi
Moderator

New update released please update plugin.
Thank you

Apr 10, 2019 at 3:49 pm in reply to: Problem with uploading file #95853

Kazi
Moderator

You can check your Download/WPDM settings where you can set “Upload Settings” and checked the Chunk Upload to overcome upload limits. Hope it will resolve the problem.
If you need more assistance you can provide your issue with wp-admin login info in private reply.
Thank you

Apr 10, 2019 at 1:54 pm in reply to: Problem with uploading file #95850

Kazi
Moderator

You can provide your wp-admin login info for the short period until the problem solved then you reset your pass.
The file you attached it also showing error here due to file size.
Thank you

Apr 10, 2019 at 7:24 am in reply to: Can't login to download manager inside of wordpress #95839

Kazi
Moderator

I can logged in with both username. May be your pass wrong, I just changed the pass with your provided pass.
Please check and let me know if everything fine or anymore query.
Thank you

Viewing 25 posts - 1 through 25 (of 74 total)
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