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Password Reset not working

Viewing 17 posts - 1 through 17 (of 17 total)
Nov 13, 2020 at 9:48 am #140569

Karina Oelmaier
Participant

Hi there,
The Password Reset is unfortunately not working at our site, because the Session expires. I already found topics in the Pro Plugin department, but I can’t find the Temporary Storage Settings, so I guess it’s only in the Pro Version. How to fix that error on live?
Thanks in advance,
Karina

Nov 13, 2020 at 4:49 pm #140645

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Nov 16, 2020 at 9:16 am #140741

Karina Oelmaier
Participant
This reply has been marked as private.
Nov 17, 2020 at 4:44 am #140827

Nayeem Riddhi
Moderator

Can I use the registration page enabled for checking,

thanks

Nov 19, 2020 at 8:15 am #141041

Karina Oelmaier
Participant

Yes you can, the registration page is not in use anyways

Nov 24, 2020 at 10:17 am #141429

Karina Oelmaier
Participant

Did you make any progress?
Thanks in advance!

Nov 24, 2020 at 3:31 pm #141483

Kazi
Moderator

Please check cache directory /uploads/wpdm-cache if it is missing there create it manually

Nov 25, 2020 at 10:14 am #141551

Karina Oelmaier
Participant

The directory is already there

Nov 25, 2020 at 5:59 pm #141601

Nayeem Riddhi
Moderator

Sorry for some late, i shall try to check it tomorrow

thanks

Dec 8, 2020 at 1:30 pm #142452

Karina Oelmaier
Participant

Did you find anything?
Thanks for your help

Dec 8, 2020 at 2:02 pm #142454

Nayeem Riddhi
Moderator

Hi,

sorry for the missing, I have checked required settings for registration enabling, but it is still now disabled, is there any additional plugin set for registration disabled, please check and let me know, I was checking in this page, https://montessori-kaufering.de/registration/

thanks

Dec 11, 2020 at 11:10 am #142740

Karina Oelmaier
Participant

Can you clarify what the problem is? The registration page is there and works for me.

Dec 11, 2020 at 5:28 pm #142778

Nayeem Riddhi
Moderator

Yes, now the registration page is working, checking your issue soon

thanks

Dec 21, 2020 at 2:32 pm #143373

Karina Oelmaier
Participant

any news?

Dec 23, 2020 at 4:42 pm #143531

Nayeem Riddhi
Moderator

Sorry for some late, I think it is now working, I have tested from my side, please check

thanks

Jan 11, 2021 at 10:46 am #144354

Karina Oelmaier
Participant

It’s still not working for me. I tried an update afterwards, but still no difference. Is there anything I can do to help?

Feb 26, 2021 at 7:47 am #147448

Karina Oelmaier
Participant

This is beginning to be a real problem. Any news?

Viewing 17 posts - 1 through 17 (of 17 total)

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