Kazi

Please check cache directory /uploads/wpdm-cache if it is missing there create it manually

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Let me know if you need any more support.

Thanks

Hi Marco,

The error can show for some reasons. WP download manager is a large plugin, with many modules and language files. This can cause issues with some servers when using the automatic update.
It can be happen if there is an issue with the zip file you’re uploading/downloaded. It can also be happened with your hosting as WordPress doesn’t have enough memory on the web server to unzip and upload the contents of the zip file.

Please try manually reinstalling WPDM? To do so, download the WPDM plugin here:

https://downloads.wordpress.org/plugin/download-manager.latest-stable.zip

You can do this manually by logging in to your site via FTP or Cpanel, and delete the existing WPDM plugin from plugins folder. You should then be able to reinstall the plugin manually by following the instructions here:

Download Manager

It is recommended that you make a complete backup of your website before trying this.

I hope this helps! Please let us know if you have any questions.

Thanks

You may check https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/
WordPress PDF viewer plugin helps your site visitors to preview a PDF document before they download it.

On the shortcode you can remove thumb=1 or thumb=0 to show icons
You can select Icon from wp-admin “Package settings” section for each file on “Downloads” menu.
Complete list of available options now you can see from https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/
Thank you

Hi, The “Download Manager” plugin is standalone plugin and organized coding with very few conflict. If “WP Staging” plugin have some code conflict then it might be come from WP Staging plugin.
However, Which version you are using let us know. I have just created a local clone with WP Staging no problem found.
Thank you

Hi Michelle, Thanks for using WPDM and the guides. We have already a docs and how to’s for the template creation and you can do it from your admin options.
Please check the link https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/ if that helps.
Thank you

Please let us know from which url you are getting the text.
Thanks

Please share your page url to check.
Thanks

Please provide temporary admin login info as private reply so that we can check.

@designoffice2019 Jill Edge, if you have still problem please let us know. You can disable bootstrap from Download Manager Settings -> User Interface

@tsamelanie Thanks “Melanie James” for the update with solution.

Please provide temporary admin login info through private reply to check the issue.
Thank you

Hi, Please check [wpdm_category id=”Club documents” you need slug of category as id. If you have still problem please provide temporary login info through private reply to check the issue from your current site.

Hi, Please provide temporary login info through private reply to check the issue.
Thanks

Hi, Please provide temporary login info through private reply. Some settings can solve the problem.
Thanks

Please provide more info about the issue and provide you wp-admin temporary login info in “private reply” to check the issue.
Thank you

Hi,
You can try with https://wordpress.org/plugins/manage-notification-emails/ or https://wordpress.org/plugins/disable-new-user-notifications/
Thanks

Please provide your website info and admin temporary login info in “private reply” to check the issue.
Thank you

New update released please update plugin.
Thank you

You can check your Download/WPDM settings where you can set “Upload Settings” and checked the Chunk Upload to overcome upload limits. Hope it will resolve the problem.
If you need more assistance you can provide your issue with wp-admin login info in private reply.
Thank you

You can provide your wp-admin login info for the short period until the problem solved then you reset your pass.
The file you attached it also showing error here due to file size.
Thank you

I can logged in with both username. May be your pass wrong, I just changed the pass with your provided pass.
Please check and let me know if everything fine or anymore query.
Thank you