Forum Replies Created
Hello Michael Rollins,
Hope you are well. And sorry for the inconveneince. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
I have back with information from team member that, please kindly use this CSV file and format, https://we.tl/t-d4vAhYKDiQ, I hope it may work properly for you. Please kindly check.
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We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
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Ok, so you have ensured that multiple tags along with this structure of tags are working but individully single tag like these are not working “3ds”, “5ft”, “4mt”, “6yt”, please kindly check and let me know.
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Ok, I have checked your issue. can you please kindly keeping another tag along with 3ds if it is working for you. Please kindly check.
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Sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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If you want apply to existing packages, you have provide the ids too. Please kindly edit sample.csv file or my provided csv file. I hope it may work properly for you. Please kindly check.
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I have tried with editing sample.csv file. It is working properly for 3ds tag, please kindly check here, you can also download the CSV file here, https://we.tl/t-e3bM6Ot8dN. Please kindly check.
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Can you please try editing the sample.csv file? Please kindly check and let me know.
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Is there any speacial data you have included or added to the packages those are not working for updating lock option, because other many packages are working. Please kindly check and let me know.
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If the issue raising on one or two packages, it can be database issue too. However, you can maually update the packages if they are two or three in number. Please kindly check.
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Hello Pranav Deobhakta,
Hope you are well. Thanks for writing to us. Please kindly check for creation fields from Downloads > Settings > Quick Forms section. I hope then you may get the option for email lock. Please kindly check.
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Hello CIALGAR,
Hope you are well. Sorry for the inconvenience. We have this documenation for bulk importing,
https://www.wpdownloadmanager.com/doc/bulk-import/, you can follow this, and you can also edit this csv file for proper importing, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv. Please kindly check and let me know.
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I have information from our team that, please kindly wait for the WPDM PRO version v6.7.8 for your issue. Please kindly check.
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I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
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I have checked now from spreedsheet packages some of them, All of them are form lock enabled packages. Can you please kindly again check and let me know?
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Hello again,
I want to know a sample package which is not effecting by default value applying. Please kindly check.
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If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Can you please kindly let me know which packages are not effecting? Please kindly check and let me know.
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Hello Chelsea Profitm
Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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These files should be on plugin’s directory. Please kindly check if there any permision issue. please kindly check.
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I have back with information from our team that, We didn’t received any order note from your end. Kindly follow this video: https://www.youtube.com/watch?v=h46gJwjtcV8
Please kindly check and let me know.
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Does the issue been resolved? If it is not still now, it may also can have conflict with other plugin/script. You can enable/disable other plugins and also can switch theme to another. Please kindly check.
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Your message can be missed. You can again knock there. Please kindly check.
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Your browser console giving this error as I image attached for WPDM resourses
Can you please delete and again install, activate WPDM plugins/add-ons? Please kindly check and let me know.
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