Nayeem Riddhi

Hello tjscomputing,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

Please kindly let me know if you have any more queries.

Thank you and kind regards

Hello Tom Mann,

Hope you are well. For different language translations you can use Gtranslate plugin, https://wordpress.org/plugins/gtranslate/, please kindly check if it fulfills your requirement. Please kindly check.

Thank you

Ok, Please send an order note from this Page by following This with full details. Please check and let me know if you have any queries.

Thank you and kind regards

Ok, So, It maybe a question, how you have get informed that, those charges happend from WPDM or any WPDM product purchases? Please kindly check.

Thank you

You may got a mail regarding the purchases, can you please kindly check this? Please kindly check.

Thank you

Sorry again, For your info. we generally don’t provide support via email, however, can you please share the order id details of your transactions/purchases. Please kindly check and let me know.

Thank you and regards

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

You can customize the template here, template="5cee83e8c6a2a" and link Download text to package link. Please kindly check.

Thank you

Which shortcode you are using here, https://elmeq.aidemo.co.in/download-files/, please kindly let me know.

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Please kindly visit Edit Package > Package Settings > Lock Options. Please kindly check.

Thank you

You have locked those packages from package settings, so it is behaving like this. You have to turn off that lock from its settings thus it will not behave like this. Please kindly check.

Thank you

Hello Aarav Infotech,

Hope you are well. Please kindly share the related URL. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

For conditional upload limit , you may have to customize code or add speacial code and for general upload limit you can check this article,

How to Increase the Maximum File Upload Size in WordPress Download Manager

Please kindly check.

Thank you

Hello Cesar Azevedo,

Hope you are well. Can you please elaborate more on your requirement, thus I can understand the requirement properly. Please kindly check.

Thank you.

Hello Daniel D,

Hope you are well. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Hello Giuseppe Uggeri,

Hope you are well. You can continue with your one account which account you want. Please kindly check and let me know if you have any queries more.

Thank you.

Hello Giuseppe Uggeri,

Hope you are well. For your requirement, please kindly check this add-on, https://www.wpdownloadmanager.com/download/advanced-access-control/. Please kindly check and let me know if you have any more queries.

Thank you and regards

I think it may have a conflict between your plugins or theme or maybe conditional display. Am i able to disable one by one other plugins for testing if there any conflicts. I can also switch theme to another for checking.
Please kindly check and let me know.

Thank you and kind regards

Please kindly check now.

Thank you

What message you are getting for this issue? Please kindlylet me know.

Thank you

For cancelling auto-renew please send an order note from this Page by following This. Please check and let me know if you have any queries more.

Thank you and kind regards

You are welcome.

Thank you

Hello Corentin CPCI,

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards