Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 1,301 through 1,325 (of 20,838 total)
Aug 29, 2025 at 2:40 pm
#208261
Moderator
Nayeem Riddhi
Staff OP

Category description is working with other themes if you keep current template with theme for category. But there might be an issue with Attire theme, we shall try to provide an update on Sunday checking the attire theme. Please kindly check.

Thank you and regards

Aug 29, 2025 at 11:37 am
#208259
Moderator
Nayeem Riddhi
Staff OP

Hello Masanobu Soma,

Hope you are well. Thanks for writing to us. You can edit/create new template with PHP code following this doc, https://www.wpdownloadmanager.com/doc/template-files. Please kindly check.

Thank you and kind regards

Aug 29, 2025 at 11:27 am
#208258
Moderator
Nayeem Riddhi
Staff OP

Hello Hayden Hill,

Hope you are well. You can deactivate Premium Packages – Sell Digital Products Securely plugin, if you don’t want the features of it with WPDM. And your attached screenshot is not exist any more. Please kindly check and let me know.

Thank you and regards

Aug 29, 2025 at 8:37 am
#208255
Moderator
Nayeem Riddhi
Staff OP

Sorry for the inconveneince. I have again forwarded your concern. Please kindly check .

Thank you

Aug 29, 2025 at 4:21 am
#208248
Moderator
Nayeem Riddhi
Staff OP

Please kindly check this add-on for your requirement, https://www.wpdownloadmanager.com/download/wpdm-default-values/.

Thank you and regards

Aug 29, 2025 at 4:14 am
#208246
Moderator
Nayeem Riddhi
Staff OP

Hello Masanobu Soma,

Hope you are well. Please kindly check this doc for getting knowledge of page template,

https://www.wpdownloadmanager.com/doc/templates/page-templates/

Please kindly check.

Thank you and regards

Aug 29, 2025 at 2:40 am
#208244
Moderator
Nayeem Riddhi
Staff OP

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Aug 29, 2025 at 2:36 am
#208243
Moderator
Nayeem Riddhi
Staff OP

Please kindly share the related URL and your desired size of icon. I hope i can help you on your issue. Please kindly check.

Thank you

Aug 28, 2025 at 4:12 pm
#208240
Moderator
Nayeem Riddhi
Staff OP

You have changed the billing address email now, From now, I hope the mail will come your desired email. Please kindly check.

Thank you

Aug 28, 2025 at 4:38 am
#208234
Moderator
Nayeem Riddhi
Staff OP

Hope you are well. For cancelling auto-renew please send an order note from this Page by following This. Also, please let us know which feature we can add/improve or support we can give you. Please check and let me know if you have any queries.

Thank you and kind regards

Aug 28, 2025 at 4:18 am
#208231
Moderator
Nayeem Riddhi
Staff OP

Which emails you are getting for billing related? Please kindly let us know.

Thank you

Aug 28, 2025 at 4:07 am
#208230
Moderator
Nayeem Riddhi
Staff OP

Hello Matthew McCray,

Hope you are well. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Aug 27, 2025 at 5:47 am
#208217
Moderator
Nayeem Riddhi
Staff OP

The issue has been fixed. Please kindly check.

Thank you

Aug 27, 2025 at 3:41 am
#208215
Moderator
Nayeem Riddhi
Staff OP

Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Aug 27, 2025 at 3:36 am
#208214
Moderator
Nayeem Riddhi
Staff OP

I see the issue, the username you can’t able to change but billing email you can change it from Billing Address section from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=edit-profile, Please kindly check.

Thank you

Aug 27, 2025 at 3:20 am
#208213
Moderator
Nayeem Riddhi
Staff OP

For category description, I have already forwarded it to our related team. If more issue you have please kindly let us know, we shall try to help you.

Thank you and regards

Aug 26, 2025 at 1:50 pm
#208203
Moderator
Nayeem Riddhi
Staff OP

Can you provide screenshots here in private reply for checking the issue in detail? You can upload your screenshots here,

https://imgbb.com/

Please kindly check.

Thank you

Aug 26, 2025 at 1:19 pm
#208201
Moderator
Nayeem Riddhi
Staff OP

Hello,

I can’t getting what you are talking about email in the username field. Username has it’s own field, it doesn’t keep email. Please kindly let me know.

Thank you

Aug 26, 2025 at 4:47 am
#208196
Moderator
Nayeem Riddhi
Staff OP

We are checking the issue. I have already forwarded your issue to team authority. Please kindly check and let me know if you have any more queries.

Thank you and kind regards

Aug 26, 2025 at 4:28 am
#208195
Moderator
Nayeem Riddhi
Staff OP

Username can’t be changed. But you can change email address. Please kindly check.

Thank you and regards

Aug 25, 2025 at 3:09 pm
#208190
Moderator
Nayeem Riddhi
Staff OP

Are you talking about Basic Profile section email address? Please kindly check and let me know.

Thank you and kind regards

Aug 25, 2025 at 2:33 pm
#208188
Moderator
Nayeem Riddhi
Staff OP

Hello Courtney Huber,

Hope you are well. Please try from here,https://www.wpdownloadmanager.com/user-dashboard/?udb_page=edit-profile, You can update your profile info. from here. Please kindly check.

Thank you

Aug 24, 2025 at 6:54 am
#208181
Moderator
Nayeem Riddhi
Staff OP

Do you want to show category description similar these category page, https://sh.neerajaneja.com/downloads/english-worksheets/? Please kindly check and let me know.

Thank you and regards

Aug 24, 2025 at 1:20 am
#208173
Moderator
Nayeem Riddhi
Staff OP

Can you please share URL where the category description is not showing? And for another section do you want keep it below the related section? Please kindly check.

Thank you and regards

Aug 21, 2025 at 11:33 am
#208161
Moderator
Nayeem Riddhi
Staff OP

Please download this single-wpdmpro.php file and replace it in your attire theme , let me know if it works for you.

https://we.tl/t-V93QE0Nbt8

please kindly check.

Thank you and regards

Viewing 25 posts - 1,301 through 1,325 (of 20,838 total)