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I have already fixed the issue. It may waiting for release from our team authority. Thanks for your appreciation.
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It can have cache issue or also can have typo something. However, Glad to hear that issue has been resolved. If you need further help with anything else, then please don’t hesitate to open a new topic.
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Does the shortcode work normal page or post outside of accordions? Please kindly check and let me know.
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No, it should response something with html, please kindly check the response tab.
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Hello Anne D,
Hope you are well. I can’t able to inspect the page for checking what does the network response is. Can you please elaborate on it? Please kindly check and let me know.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
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Hello Crystal Fountains,
Hope you are well. And sorry for the inconvenience. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Are you facing the two button texts translation? Save Changes , Save and Notify Admin text. Please kindly check and let me know.
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Hello luukmuu lakkanacheewan,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded your issue to our related team authority. Please kindly check and let me know if you have any more queries.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
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Please kindly let me know if you face issue again.
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Am I able to enable/disable plugins or switching theme for checking if there any conflict between other scripts? Please kindly let me know.
Thank you
It is coming from your theme single.php file, you can also copy the single.php file of your theme, edit the file for next, previous section and rename it single-wpdmpro.php file. Thus, I hope it may resolve your issue. Please kindly check.
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Hello Edouard Boisset,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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It was changed somehow, please kindly check now, https://wpdmpro.w3eden.com/download/xlsx-file-test.
Thnak you
Hello Jay Adams,
Hope you are well. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.
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You may changing your login account or browser some conflict deleteing token access. Can you check it from different browser? Please kindly check and let me know.
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Hello Matthew Skill,
Hope you are well. You can do it in the PRO version as I image attached,
Please kindly check.
Thank you
Hello Pascal Fischer,
Hope you are well. For updating your add-on or plugin please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will may not work properly for some server settings. please kindly check and let me know, if you have any queries.
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I have checked that you have not set any dropzone page yet. Please kindly check.
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Hello CScience,
Hope you are well. Can you please elaborate where it has been disconnecting? Does it disconnecting from backend attach file interface of dropbox? Please kindly check and let me know.
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Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
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I have again forwarded it to our related team authority. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
We have not any staging site. But on our test live site, we test the issues. Please kindly check.
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