Forum Replies Created
I didn’t get your previous issues question reply. However, for [wpdm_category] shortcode issue, I think it may have a conflict between your plugins or theme. Am I able to enable/disable other plugins for checking or can you please check that, you may also switch theme to another for checking. Please check and let me know.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
For user dashboard messages page issue please update the Attire theme to the latest version. I hope it will fix your issue. please check and let me know.
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I think it is working now. Please let me know.
Thank you
I think this issue is related to the AWS setting configuration, please check the AWS configuration.
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Can you please let me know, which page you are getting access denied error? please check and let me know.
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I have checked there is creating a critical error on your site, please check my attached image
Can you please adjust the PHP version as mentioned here? please check and let me know.
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Please check. However, if you need further help with anything else, then please don’t hesitate to open a new topic.
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It should work with the latest version too. It may need to investigate where and why the issue is happening. please check and let me know, if you have any queries.
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You can use [file_list] template tag in your package link template for PDF view button. please check and let me know, if you have any queries.
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Hello Saja Zabara,
Hope you are well. Thanks for writing to us. Can you please check this shortcode,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/
and this demo,
https://try.wpdownloadmanager.com/user-dashboard/?udb_page=download-history
please check and let me know, if it fulfills your requirement.
Thank you and regards
Hello inertiaim,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hello Scott,
Hope you are well. If you have already purchased one PRO license it is valid for one site, another subdomain, or any domain you can’t use. For licensing issues, you can check here too, https://www.wpdownloadmanager.com/pricing/. And for the load balancing server environment, I hope the license will also work properly. please check and let me know.
Thank you and regards
Hello Chris Clarke,
Hope you are well. Thanks for writing to us. Are you talking about pdf viewer View Button as I image attached,
and for favorite button you can use the [fav_button] template tag in your link template, for more template tags, you can check the doc here,
https://www.wpdownloadmanager.com/doc/templates/template-tags/. please check and let me know.
Thank you and regards
Hello Michael,
Hope you are well. Thanks for writing to us. Can you please let me know have you took any customization service from us for this shortcode, [wpdmpro-custom_filter cat=”apn” template=”59a514cce1f0f” order=”desc”]? Please check and let me know.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards
I think it may have a conflict between your plugins or theme. can you please or If you permit me I can also enable/disable other plugins for checking, also switch the theme to another for checking. Please check and let me know.
Thank you and regards
Yes, you can customize. You can change the login page various links changing file links from this directory wp-content\plugins\download-manager\src\User\views\login-form.php file. And you can keep the file backup for any plugin update following this doc, https://www.wpdownloadmanager.com/doc/template-files/. Please check and let me know, if you have any queries.
Thank you and regards
Hello Simon,
Hope you are well. Thanks for writing to us. Are you searching for this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_profile-public-profile-short-code/. Please check and let me know.
Thank you and regards
For one drive add-on, I have information from our developer that, Our developers are already working on it for one drive add-on. Thanks for your appreciation.
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The header image and menu are not displaying because from the elementor those are set as page content, but when you set login page from WPDM settings, the login form overrides the page contents. However you can also show the header menu and image, if you set none selected the login page as I image attached,
please check and let me know.
Thank you and regards
I can’t able to see the pages details. Our site is coming soon message is showing. please check and let me know.
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Hello,
Your shared WP admin login URL is not working. please check and let me know.
Thank you and regards
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂
Thank you again and regards