Forum Replies Created
Hello Pascal Zajac,
Hope you are well. I have forwarded your concerns those you have claimed not available in settings. However, for Protect Media button you can check the option from Media > Library > Select any file , you can check the options similar like the attached image Passowrd, Allow Accese etc options
Please kindly check and let me know
TRhank you and regards
Yes for default options or bulk apply packages settings, you can use that add-on. And export/import you can also use WP Admin > Tools > Export/Import feature. Please kindly check.
Thank you
Hello Artem Gorodetskiy,
Hope you are well. For set default options for WPDM Pro plugin from package settings, you can check this plugin,https://www.wpdownloadmanager.com/download/wpdm-default-values/, and for export and import settings you can visit Downloads > Import & Export menu, please kindly check.
Thank you
I have forwarded your requirements to our team. Please kindly let me know if you have any queries more.
Thank you
Hello Tony Bouk,
Hope you are well. To update your card information, please follow the instructions provided on this page: https://www.wpdownloadmanager.com/doc/how-can-i-update-my-card-details/. Please kindly check
Thank you
Hello HappyHelper,
Hope you are well. If you are using the latest version 5.0.0 of Amazon s3 add-on, you should get the option from Downloads > Settings > Amazon S3 as I image attached here,
Please kindly check.
Thank you
So please kindly let me know if I can help you anything with others. I will be glad to help you.
Thank you
I have information from our team that, order access has been extended for one year for you. Please kindly check.
Thank you
I have not such permission to give such solution from here, I can just help you, give support on plugins, add-ons features, some small adjustments, checking issues etc, for adding new options I can forward you to customization team. I hope you have understood.
Thank you
For only single field or with a simple adjustment generally plugins or add-ons are not being built also not given for sale. Add-ons or plugins built with premium features or essentials features combination, you can also see those in plugins details page. Please kindly check.
Thank you.
Hello NEOnet Website,
Hope you are well. Subcategories are coming properly in our testings site for frontend package creation. If possible, can you please give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
Wih WPDM ACF add-on you can control, add many features, fields, so it is a premium plugin for you, you can also check the details here, https://www.wpdownloadmanager.com/download/advanced-custom-fields/, please kindly check.
Thank you
Hello Jason Emanuelson,
Hope you are well. You can also take service from our customization team here for any custom simple requirements implementation, https://www.wpdownloadmanager.com/download/custom-upgrade-service/, please kindly check.
Thank you
Hello HappyHelper,
Hope are well. No, for chunked upload there is no additional add-on or plugin. You can find the options from Download Manager Pro plugin, Downloads > Settings . Please kindly check and let me know if you have any queries more.
Thank you
Please kindly let me know if your all issues are resolved or not. Please kindly check.
Thank you
Please kindly let me know if the issue still persist. Please kindly check.
Thank you
I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Hello HappyHelper,
Hope you are well. And sorry for the inconveneince. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
I have forwarded your concern to our team. Please kindly let me know if you have any more queries.
Thank you and regards
If expired, you need to again renew it thus you may can use the plugin. Please kindly check.
Thank you
Please kindly also share the order id details thus I can forward it to our team.
Thank you
If active not expired you should able to download or use license for upgrade the plugin. Please kindly check.
Thank you
Please kindly check such this options from Download > Settings > Amazon S3 as i screenshot attached,
Please kindly check.
Thank you
It is working properly from my side, please kindly check this screen record, https://www.loom.com/share/f6e8e2b589d947ca9cff4f3be55c54d2, please kindly check.
Thank you
I have forwarded your concern. Thanks for being with us.
Thank you.