Hasibul Amin Hemel

Hi,

Please post your license in private reply to unlock it.

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Hi,

Can you send the page link and login in private to check the frontend issue with the pagination?

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It’s for the unauthorized download. Thanks for let us know.

Login doesn’t works. Can you recheck it?

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Hi,

No, currently not available, we will keep this on our future feature list.

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Hi,

Then there might be an issue with the cache plugin. Can you contact their support? Or if there is any conflict let us know.

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If you select a page/link template or in any template file the [file_size] should show the actual file size.

If it’s not working please send login in private.

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Hi,

After purchase, you can download your plugin from the dashboard. (https://www.wpdownloadmanager.com/user-dashboard/purchases/)

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Hi,

WPDM has password lock feature and file password system built in. We don’t use the core WordPress password lock. If you use the WordPress core feature for the single package file then there might be an issue or mistake for what it is not working. But you can always use the plugin default feature.

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Did you give the password to the single file? Can you send the login to check the package settings?

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Hi,

sorry for the inconvenience. Did you sent the email? can you share details here so that I see if I can help.

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Hi,
please post the key in private reply to unlock it.
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Hi,

what’s your server php version? can you provide login to check the issue?

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Hi,

As it need customized suooort.please send details to support@wpdownloadmanager.com

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Hi,

Can you reactivate the login?

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Hi,

There is a possibility that the package has not any files which user tries to download. Please check the package that contains at least one file. Blank package will show this error. But if it is not the issue then please send login in private reply to check the site.

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Hi,
If you want to set featured image from uploaded file, it will require customization.
It will be too detail to discuss on support ticket.
Please send email at support@www.wpdownloadmanager.com for further details.

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Can you send screenshot about which meta box section you want to hide? Is it frontend edit package or backend?

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The problem is with your theme js file, which disabling the pop-up. Please contact your theme support to fix this issue.
Everything works fine with a different theme.

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You will get notified from the admin panel when the update release.

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Did you check the public static function Create($package_data) function on line 1395?

You can use <?php set_post_thumbnail( $post, $thumbnail_id ); ?> function from wordpress to automatically set the attachement as feature image.

Please view details at Here or you can follow this.

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Hi,

Need to hide some column from screen option, looking fine now.

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Hi,

Yes, I was able to upload test file from that page with user wpdm. I also created another two files. The problem is maybe you skip the allow access option from the package settings. So the packages won’t be listed for the user who doesn’t have access to it.

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Hi,

Currently, we don’t have such functionalities, But if you want it please send details email to support@wpdownloadmanager.com.

Thanks