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Cannot remove Password Lock

Viewing 8 posts - 1 through 8 (of 8 total)
Jan 19, 2018 at 10:34 pm #68217

DJ
Member

I checked Enable Password Lock for a file. The password field appeared on the page with the download link. Now I would like to remove the password field but cannot. I unchecked the box two days ago. Since then I have cleared the server cache, cleared my browser cache, etc. Why does this field still appear on my page? Thanks for your help.

Jan 22, 2018 at 3:07 pm #68272

Hasibul Amin Hemel
Blocked

Did you give the password to the single file? Can you send the login to check the package settings?

Thanks

Jan 22, 2018 at 6:26 pm #68284

DJ
Member
This reply has been marked as private.
Jan 23, 2018 at 3:16 pm #68346

Shahriar
Moderator

Please empty the password field and uncheck the password lock option. That should disable password lock.

Jan 23, 2018 at 5:13 pm #68354

DJ
Member

Thank you. That worked. It did not occur to me that the password field would save the password when the lock is disabled.

Jan 31, 2018 at 9:57 am #68852

Master
Member

That sounds like a bug to me, if the password is always checked – even if it is disabled and shouldn’t be used.

And: on my install of the free version, all my downloads have been set a kind of default password (not by me). So EVERY download does now require a password, which is in that way quite unuseful. Currently I am in the process to edit every single download an remove this default password…

Maybe a change in the last update(s)?

Jan 31, 2018 at 10:12 am #68856

Master
Member

… and: It might help debugging: The inserted default password seems to be the current months download folder e.g.:

https://www.Xxxxx.com/wp-content/uploads/2018/01/

which is also the case for the icons, as I noticed now. There seems to be some variable wrongly set.

Feb 1, 2018 at 3:24 pm #68920

Hasibul Amin Hemel
Blocked

Hi,

Seems like your downloads are working fine. And there is no password lock in the package. As I checked several packages. We will look into this. But there will be no default password in the package if it not been set.
But what the issue with the icons? Can you elaborate?

Thanks

Viewing 8 posts - 1 through 8 (of 8 total)

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