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No download when trying Test Pay

Viewing 6 posts - 1 through 6 (of 6 total)
Jan 10, 2018 at 7:06 pm #67830

ted
Member

Hi

I am configuring my downloads area to enable the user to buy a file. I have configured the settings etc and added the free “Premium Package” and enabled the Free Addons ‘WPDM Extended Short-codes’ and ‘Premium Package – WordPress Digital Store Solution’. I have enabled, for now, Paypal and “testPay”. as means of payment. I obviously want to try it out while I build the site with Test Pay

Everything seems to work OK when I create the new package with a test file and I can navigate to it, click “Add to Cart”, it shows me the price, and then I checkout. After checkout I get shown the “Thank you” page that I have also customised for my users. However, no download actually takes place. I am worried that when I make the site live with PayPal, users will pay but get no download.

Is that because I am using Test Pay? Is Test Pay set not to actually conduct the download? Or should the file still download even when using Test Pay? If so, what might I have done wrong?

Or, do I need to buy something additional in order for the download to take place? So far, I only have the free edition installed, and the free Premium Package.

Many thanks

Jan 10, 2018 at 7:38 pm #67838

Hasibul Amin Hemel
Blocked

Hi,

As you are using premium package user can download the file after purchase from the dashboard menu /wpdmpro/user-dashboard/?udb_page=purchases

You can see the demo here.

Thanks

Jan 10, 2018 at 8:24 pm #67844

ted
Member

Thanks for your help…It’s very confusing…

OK, so I am getting there, but when I clicked on the download link for my test file, firstly I got “Package not available”, then when I tried a minute or so later, I got this message which is most undersierable : Calling 911! You better run now!!

How on Earth do I get rid of that, and why is it showing that instead of just downloading the test file?

Jan 10, 2018 at 9:05 pm #67852

Hasibul Amin Hemel
Blocked

Hi,

There may be no downloadable file available inside your package file. So the download showing “Package not available”.

However, Please send temporary wp-admin login info in private reply so I can check this issue in your installation.

Thanks

Jan 12, 2018 at 8:38 am #67906

ted
Member

When I did a search for the error I found a website where the following file was listed : /wp-content/plugins/wpdm-premium-packages/languages/wpdm-premium-packages.pot where the error is defined as follows : 

#: wpdm-premium-packages.php:471
msgid "Calling 911! You better run now!!"
msgstr ""

Is perhaps an old file left over? I can’t currently check if that is on my web server or not and can’t download WPDM from where I am currently to check

The issue itself now seems to be resolved – the problem was, I think, that my test page was a draft and I was previewing it when that error occurred, so it wasn’t a published page. So when I saved the page and then privately published it, everything worked OK. It was just that error message seemed a bit bizarre.

Jan 22, 2018 at 6:24 pm #68283

Hasibul Amin Hemel
Blocked

It’s for the unauthorized download. Thanks for let us know.

Viewing 6 posts - 1 through 6 (of 6 total)

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