Hasibul Amin Hemel

Hi,

Seems like access to your site is being blocked from my IP. Can you check the country restriction and exclude Bangladesh?

Now if you want to just create a “download” button with email form then you can use the email lock from the Package settings “lock options” section. Then users have to use email before download.

If you are not required the pdf preview then create a new page template from Downloads Templates and remove the [doc_preview].

Thanks

Hi,

Do you want to change the search box of the prime theme? Or Do you want to use simple search? then you can use this shortcode [wpdm_simple_search].

Thanks

Hi,

The popup login seems is not correct. Can you recheck?

Thanks

Please send your temporary admin login details in private reply. If there any PHP error please provide the ftp too. Thanks

Hi,

We will look into this. Thanks

Hi,

You can delete the free version and install the pro version. All the packages will be available under the pro plugin. Its uses same database table and files.

Thanks

Hi,

Please give link to check with temporary login credential in private reply.
Thanks

Hi,

You can use Directory Addon Advance search shortcode to customize the search result page using template id with the shortcode.
[wpdm-search-page cols="1 or 2 or 3 or 4" items_per_page="10" link_template="link-template-id" position="top or left or right"]

Yes, its include the category.

Thanks

Hi,

You can export your files from wp filebase. You can save the data from PHPMyAdmin in CSV format. Then you can use CSV importer to import them into the download manager.

For export posts,

Open phpMyAdmin (if you don’t know where to find it, ask your hosting provider) and navigate to the Database where WordPress is installed.
Click on the “SQL” Tab and execute the followong SQL query:
SELECT * FROM wp_options WHERE option_name IN (
‘wpfb_css’,
‘wpfilebase’,
‘wpfilebase_ftags’,
‘wpfilebase_list_tpls’,
‘wpfilebase_ptpls_cat’,
‘wpfilebase_ptpls_file’,
‘wpfilebase_rsyncs’,
‘wpfilebase_tpls_cat’,
‘wpfilebase_tpls_file’
)
Adjust the table prefix if it’s different than the default wp_!
Select all rows appearing in the results. Then choose “Export” below the table.
Choose SQL as format and click OK. Depending on your phpMyAdmin settings, a download starts or the SQL is displayed in the browser. In this case, copy all text and save it in a text file.

Go back to the Database, click on the “Export” tab, choose “Custom” for “Export Method”.
Select the following tables (note that the table prefix might differ from yours):
wp_wpfb_cats
wp_wpfb_files
wp_wpfb_files_id3
wp_wpfb_rsync_meta
Under “Output” choose “Save output to a file”, click “Go” and save the file as csv.

Now,

you can use Bulk import sample csv file and modify the column header and import the file into the download manager.

Thanks

What is your PHP version? Seems like you are using a lower version on the server. Please update it. If the problem still occurs, please provide login & FTP info in private reply.

Thanks

Hi,

Please provide FTP info in private reply to check the issue.

Thanks

Hi,

Please provide temporary login credential and ftp info in private reply to check the issue.

Thanks

Hi,

If you already imported files then they will show imported. You need to delete existing package or remove them from uploads/download-manager-files to reimport.
And try to put fewer files otherwise memory error can occur from the server end.

Thanks

Hi,

You can always download from your purchase dashboard. https://www.wpdownloadmanager.com/user-dashboard/purchases/

Thanks

Hi,

1. can use the shortcode to make a login form. You can create a page and paste this code [wpdm_login_form redirect="https://www.website.com"]

2. Yes, you can enable captcha in package settings Lock option.

Thanks

Hi,

Please share FTP info. Seems like there is a conflict with your PHP version.

Thanks

Hi,

What is your PHP version? is there any error log?

Thanks

Hi,

Seems like you are using the free version of the plugin. Did you purchase the pro plugin or any addon?

Thanks

Hi,

What field name is missing when you export? Can you please send login in private to check the font problem?

Thanks

Hi,

Please provide temporary login info in private to check the issue.

Thanks

Hi,

Please provide FTP and login info in private reply.

Thanks

Hi,

Yes, you can set package settings Allow access to the subscriber, so only registered member can download the package after register and login.

Thanks

Hi,

I have given a patch on your site. Will work now. It will be added on next update.

Thanks

Hi,

Can you check if any PHP error on the server? or Please share FTP info in private.

Thanks

Hi,

I’ve tested. It’s working fine.

Look here.

Thanks