Hasibul Amin Hemel

Hi, Please check the login, ftp information seems to be incorrect.

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Hi,

Please update the membership plugin. It should fix the issue.

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Hi,

Please provide your license key in private reply. Also login with your user and pass in Downloads settings update.

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Hi,

Please provide the link and admin login info in private reply to check the issue. Also, if you are using an older version please update the plugin.

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Hi,

There is an issue with the old version with updating. Please follow the below process to update your plugin.

Please download the latest version from the purchase area.

Either do with FTP:
– First Unzip the plugin.
– Open FTP (FileZilla)
– Upload the folder download-manager to /wp-content/plugins, a pop up will show and will ask you to overwrite files, choose yes.

Or,
From admin panel. Go to Dashboard Plugins
– Deactivate and Delete the existing one from the website.
– Upload and activate the latest one.

Thanks

Hi,

Caching problem, please disable any caching tool you are using. Download works fine from incognito.

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Hi,

If the settings not saving and spinning, you might be using siteground hosting. Then please include following in your .htaccess file on the server. If the issue not solved by adding this, Please send login in private to check.

<IfModule mod_security.c> 
    SecFilterRemove 001868 
  </IfModule>

Thanks

Yes, Please replace that line. If it is not working, please provide login info in private reply to check if there any other issue.

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Hi,

There is widget available to show the files on the sidebar. Also, you can include the pdf package into any post using package shortcode and link template. Details here.

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Hi,

If you want to open the pdf on the browser you have to change the settings from Downloads Settings file download section and enable open in browser.

Also please specify the template you need, if you only need the package name and download button you can create a new page template from Downloads Templates page template section with the available template variables. You can find more here.

And [download_link] will show download button if you use it with the template.

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Hi,

Working fine at my end. Try re-activating the plugin. Is there any error log?

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Hi,

What is your PHP version? please provide any PHP error log available on the server, it will help to identify the problem. If no error available send login info in private reply.

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Hi,

Please provide the plugin edit access too.

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Hi, Please enable the admin access. Can’t access the dashboard.

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Hi,

This issue will be updated in next version which will be released within one day.

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Hi,

It is not yet rich snippets configured. We will look into this.

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Hi,

WPDM does not have support for multiple versions. You can work with only the latest version. There are options to add new multiple files in a single package. But there is no way to separate those files based on version.

We are working on the plan to develop a separate addon to manage file versions.

Thanks.

Hi,

WPDM does not have support for multiple versions. You can work with only the latest version. There are options to add new multiple files in a single package. But there is no way to separate those files based on version.

We have plan to develop a separate addon to manager file versions.

Thanks.

Hi,

You can use All download list shortcode to show all download available to user. Here is the demo.

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Hi,

How do you test the flow? do you test it with two different devices in the same IP or two different devices in two different IP address? Please send more details to find out the issue.

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Hi,

Are you testing in the localhost? Seems like the file is not attached correctly. If you can work on the server, please make the site live and send admin login to check.

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Hi,

Please check the login details.

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Hi,

you can modify the registration form by adding a filter to your function.php file of the theme.

Here you can find details.

Also we are hoping to add this feature on our next version of Advance Custom Fields.

And, Utilize the edit_user_profile_update hook to save custom user info. Here is the link to official documentation https://codex.wordpress.org/Plugin_API/Action_Reference/edit_user_profile_update

Adding custom fields and making those fields available in user profile requires custom coding. You can read details about it here. We provide custom upgrade service. Please mail to customize@wpdownloadmanager.com if you want our custom upgrade team to develop it for you.

Thanks

Hi,

As i told before, many features work with the cookie data like download count, authorization for any package download. But there also an option that store IP address and user data.

You have to comment out the following line from libs/class.DownloadStats.php line 17.

$wpdb->insert("{$wpdb->prefix}ahm_download_stats",array('pid'►(int)$pid, 'uid'►(int)$uid,'oid'►$oid, 'year'► date("Y"), 'month'► date("m"), 'day'► date("d"), 'timestamp'► time(),'ip'►"$ip"));

It will stop saving data of users.

Thanks

Hi,

Please provide your license key in private reply to unlock it from the server.

Thanks