Forum Replies Created
Hi,
Thank you for sharing and also glad to hear that.
However, since it’s not mentioned in the document so, I will test and forward it to the team accordingly.
Regards
Hi @minhdo89,
Thank you for the clarification.
Since you are using the WPDM free version so you have to use <a href="[page_url]" class="btn btn-secondary">View More</a> on the relevant link-template file by following the below link in order to create the View More button.
However, with the WPDM Pro, the Call To Action 4 template comes out of the box and you will be able to use it easily.
I hope that helps. Let us know if you have any further queries.
Hi @ryu,
Thank you for your query.
Your payment method has been removed from our system which has been confirmed by our billing team.
Also, you have requested to stop the auto-renewal so you will not get any future plugin updates or further support.
However, the plugin will be functional and you can keep using it.
I hope that helps. Let us know if you have any further queries.
With Regards
Hi @yvonneb,
Thank you for your query.
All visitors refer to any role that is actually logged in or even logged out. In a word, just anyone trying to access the site.
Without login, a non-logged viewer will not be able to access the content if you set it to a particular role.
You can show contents for a non-logged in user as well by following this setting.
However, about the PDF issue, make sure that another third-party plugin is not conflicting or any console error is not appearing.
Also, you can try after disabling browser add-on like IDM also try after disabling this option as well.
Looking forward to hearing from you.
Regards
Hi @alistairgd,
Greetings for the day!
Maybe the marked image is generated from your theme/page layout settings.
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank You
Hello @alistairgd,
Hope everything is going well.
Glad to hear that you found the solution.
Feel free to contact us again for further assistance and we will gladly help you.
Thank You
Hi @aditta,
Hope you are well.
We are sorry to say that the [wpdm_reg_form] redirect functionality is not currently available.
However, you can post it in the feature request section.
I hope that helps.
Regards
Hello @yvonneb,
Greetings and welcome!
In order to achieve the above-mentioned functionality please use the below add-on.
I hope that helps. Let us know if you have any further queries.
Hello,
Sorry for the inconvenience.
If you choose to cancel your subscription you will no longer receive updates and support for the products linked to that order when your order expires. To cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.
Regards
Hi,
You don’t need to exclude categories here. Just pass the relevant category slug/slugs and it will show only packages from that categories where other categories will be automatically excluded.
Categories with slug parameters are working fine in our test. Make sure that you are providing category slug/slugs as value.
I hope it will work fine then. If it doesn’t work, then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards
Hello,
You are welcome.
But if you need such a feature then it requires some customization.
Best Regards
Hello @aditta,
Hope you are well.
Please check the below shortcode list where you can pass your relevant categories which will only show in the front-end and exclude other categories.
https://www.wpdownloadmanager.com/doc/short-codes/
Let me know if you need further assistance.
Thanks
Hello,
I think you are using the older version of WordPress as it’s showing here.
WPDM Pro latest version requires a minimum WordPress version of 5.3+. So, please update your WordPress version accordingly.
Also, plugin installation section, Tools>Site health, Updates sections are blocked as well like this.
However, lastly, remove WPDM pro and reinstall it again.
Let us know about it.
Regards
Hello,
Sorry for the inconvenience.
It’s on the list. I have marked it as a high priority and the dev team confirmed to me that it will definitely be adjusted in the next update.
Regards
In that case, let me discuss it with the core development team.
Once I will get any updates then I will let you know.
Thanks
Hello,
I saw that the topic is in a resolved state.
Is the download is working fine now?
Let me know if you are still facing issues.
Thanks.
Hello @infodigitale-medienwelt-de,
Hope you are well and doing great.
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thanks.
Hi @sterling,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.9 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hello,
Plase use Export All URLs
or
All-in-SEO which Generates a sitemap.xml that should be mighty useful for your needs.
Thanks.
Hi @raajsajaniya,
Thank you for your query.
In order to change/remove the old domain and add a new domain please follow the below documentation carefully.
Regards