Humayon

Forum Replies Created

Viewing 25 posts - 1,351 through 1,375 (of 2,803 total)
in reply to: package page blank #164900

Humayon
Spectator

Hello,
Please make sure that you are using the updated shortcode and exact parameter mentioned on the below page.

WPDM Directory Add-on


I hope it should work.
However, if still, the problem exists then please record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Regards

in reply to: Error for Spesific Administrator #164877

Humayon
Spectator

Hello,
Can you please update WPDM to the latest version which is right now 6.0.9 however, we may release 6.1.0 today , or you can download them from here.
Also, do you have the site back up as we might need to change settings? We need your authorization before changing anything.
Please let us know about it.
Thanks.

in reply to: Setup of my Main Downloads Page #164876

Humayon
Spectator

Hello @fmgreece-gr,
Greetings for the day and welcome to the support forum.
The demo needs the following items:
1. WPDM PRO
2. Directory Add-on
3. Attire Blocks
4.WPDM Gutenberg Blocks
5. Attire theme
And the demo import file to head start.
Hope this helps and answers your query.
Regard

in reply to: Bootstrap file missing #164875

Humayon
Spectator

Hello,
I hope you are well.
You don’t need to worry about it as it will not impact/break your website.
A source map is a mapping between the generated/transpile/minified JS file and one or more original source files. The main purpose of SourceMap is to help with debugging.
You can suppress it easily by following the below steps.
1. Go to the developer tools (F12 in the browser);
2. Select the Cogwheel in the upper right corner;
3. In the Preferences tab (left) look for Sources;
4. Disable the options: “Enable javascript source maps” “Enable CSS source maps”
Reference 1.
Reference 2.
Hope you understand.
Regards

in reply to: Reusable blocks not showing up on package page #164863

Humayon
Spectator

Hello @dcaras,
Greetings for the day!
Please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

in reply to: Email template with item download link #164842

Humayon
Spectator
This reply has been marked as private.
in reply to: Email template with item download link #164832

Humayon
Spectator

Hello @fcslnyc,
I hope you are well and doing great.
You can’t directly put a download link in a premium package/purchase confirmation email.
After placing an order user will get an email that contains the order URL from there user can download the relevant file as premium items requires login to download.
Hope you understand now.
Regards

in reply to: Preview PDF with Link Template? #164831

Humayon
Spectator
This reply has been marked as private.
in reply to: package page blank #164830

Humayon
Spectator

Hello @m-corsi,
Greetings for the day!
According to the latest update 6.0.9 of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Regards

in reply to: Preview PDF with Link Template? #164812

Humayon
Spectator

Hi,
Don’t worry I will try my best to help you.
[doc_preview] is a template tag that you can’t use directly on a post/page.
Here please follow this screencast I just made for you.
I hope now you should be able to solve this issue.
However, if still, you need further assistance then please provide us with your temporary wp-admin login details and site URL in a private reply so that I can set it up for you.
Also, please share the related page/file/package URL with us where the issue exists.
Best Regards

in reply to: Preview PDF with Link Template? #164802

Humayon
Spectator

Sorry for the inconvenience.
You can set page template by editing a package and setting a page template by following this.
You don’t need to purchase the Pro version as you should be able to edit a related page template by following the below instructions.

Template Files


However, With WPDM Pro you can edit page/link templates easily from the dashboard.
Let me know if you need further assistance regarding this matter.
Thanks.

in reply to: Preview PDF with Link Template? #164800

Humayon
Spectator

Hello @mrbobdobolina,
Greetings for the day!
In order to show a single pdf preview please use template tag [doc_preview] in your corresponding page template.
Also, you will find more details on the below add-on page.
https://demo.wpdownloadmanager.com/wpdmpro/download/pdf-viewer/
Thanks.

in reply to: Paystack Payment and Subscription Issues #164796

Humayon
Spectator

Hello,
Hope you are well.
The Paystack update has been released for the premium package add-on and it will accept recurring payment now.
However, it’s in the development stage for the Pro membership compatibility.
Regards

in reply to: ‘Items per page’ not working #164793

Humayon
Spectator
This reply has been marked as private.

Humayon
Spectator
This reply has been marked as private.
in reply to: Guest checkout problem #164748

Humayon
Spectator

Hello @min999,
As I have told you before that currently, it’s not possible because billing info is required for tax calculation.
However, you can post it in the feature request section through here and we may add this in the future update.
Also, if you need it urgently then you can consult it with our customization team by dropping a mail
customize@wpdownloadmanager.com
or
You may knock through

User Dashboard


Thanks

in reply to: Direct Download Link can’t be removed #164747

Humayon
Spectator
This reply has been marked as private.

Humayon
Spectator
This reply has been marked as private.
in reply to: Guest checkout problem #164710

Humayon
Spectator
This reply has been marked as private.
in reply to: ‘Items per page’ not working #164707

Humayon
Spectator

Hello,
Greetings for the day!
You can use [wpdm_category] shorcode with paging="1" which will hide pagination.
Shortcode details can be found in the below link.

[wpdm_category] – Query All Downloads From One or More Categories


I hope that helps and answers your query.
Regards

in reply to: Guest checkout problem #164706

Humayon
Spectator
This reply has been marked as private.
in reply to: Error for Spesific Administrator #164705

Humayon
Spectator

Hi,
Have you tried other steps 2,3,4 which I have mentioned except no 1?
Also, contacted with hosting support?
After that, if still, the problem exists then please provide us with the admin login credentials so that we can check it properly.
Regards

in reply to: Direct Download Link can’t be removed #164672

Humayon
Spectator

Hello,
We have found the issue and forwarded it to our core development team.
Hopefully, it will be adjusted with the next update.
Best Regards


Humayon
Spectator
This reply has been marked as private.

Humayon
Spectator

Yes, you can bulk change the Allow access values by using the below add-on.

WPDM Default Values


Thanks.

Viewing 25 posts - 1,351 through 1,375 (of 2,803 total)