Humayon

Hello there,

Thank you for writing back to us.

However, I am not clear about your query.

Can you please share the related page/file/package URL with us where the issue exists?

However, it will be very cooperative if you record me reproducing your issue using a tool like this?

It helps me to quickly figure out the issue and squash it immediately.

Thank you

Hello there,

You can change color by customizing the below sample code.

div#wpdm-all-packages {
    background-color: red;
    color: red;
}

PS. Please note that we don’t provide support for custom code. I’ve added the code as a one-time exception. So, if the code above doesn’t work for you, I would suggest you contact our customization team.

Thanks.

Hello @stopframemedia,

Greetings and Welcome.

Yes, it requires custom CSS to change the table color.

To give you the exact and valid CSS please share your relevant page URL.

Regards

Hello @arianna-bianchi,

Thank you for your query.

According to wp.org’s new plugin guideline they are not allowing us to keep that options anymore.

So from now on, you will be able to use the auto-update ( native update routine ) of almost all add-ons.

Have a good day.

Hi there,

Thank you for writing back to us.

However, I’m not sure about the missing thumbnails, as it might be got removed from the backend somehow.

Also, we haven’t received such claims from others yet.

In this case, if you have a backup then please try after restoring it or you have to manually add the feature image now.

Thanks.

Hello

Greetings for the day!

I have checked your reported issue and it seems the image and thumbnail both are working. Here is the reference screenshot.

Can you please clarify with some relevant screenshots or even a screencast?

Thanks.

Hello @rafael,

Greetings for the day.

To import categories data by CSV, please follow the below documentation properly.

Bulk Import

Thanks

Hello @chrimue,

Greetings for the day.

Regarding your questions.

1. You can set the file browser root directory by following this: https://prnt.sc/26jm6j6
If still, the problem exists then please provide us with your admin login credentials.

2. As it’s already described in the doc about the import procedure, apart from that you can import files through a CSV file. Please check this: https://prnt.sc/26jm8p0

Regards

Hello @nicholassoutherndigitalconsulting-com,

Greetings and Welcome.

You can change the file directory URL/Path by adding the below code into the wp-config.php file.

define('UPLOAD_DIR', '...site/wp-content/uploads/category/');

I hope that helps and answers your query.

Hello @stopframemedia,

Here acf_manufacture is the custom field name acf_field_name.

However, please open a separate forum topic by describing your issue properly there in the future.

Thanks.

Hello @stopframemedia,

I hope you are well.

WPDM doesn’t have any control over the download process and URL modification when using any cloud/remote storage.

I hope you understand.

Hello @stevie-ds,

Thank you for letting us know about it.

Since this is a newly reported issue while other users haven’t reported yet.

So, it will be very cooperative if you provide us with some additional information like

Page URL,
Admin login credentials
Some related screenshots.

These pieces of information will help us to debug the issue properly.

Regard

Hello @victorresjr,

Greetings and Welcome!

The shortcode you have mentioned above is not valid for a single package.

For sorting you can use the below shortcode.

[wpdm_packages] – WP_Query in a shortcode for download manager packages

Have a good day!