Humayon

Hey @luxura,
Glad to hear that.
If you get some free moments, please give us a 5* here. It will inspire us a lot.
Have a good day.

Hi @luxura,
Have you checked we have fixed the shortcode issue?
Let us know about it after checking.
Thanks.

Hi @luxura,
Please check now we have resolved your issue again.
The shortcode button is now working properly.
Also, the message sending is working fine as well.
Thank you for your patience.

Hi @luxura,
Sure please feel free to contact us any time and we will gladly help you.
Also, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
With Regards

Hello @luxura,
We are happy to inform you that the issue has been resolved.
It’s activated and working properly. So, Please check now.
Thank you for your patience and cooperation.
Best Regards

The access you have provided is not working.
Please check this.

Hello @luxura,
Sorry to see that you are facing such an issue.
Can you provide us with your temporary wp-admin login details in a private reply so that we can debug and give you a better solution about it ASAP?
Thanks.

Hi @dissentia,
Thank you for your query.
Well, the above-mentioned functionality requires some customization work.
You may knock to the customization team here to achieve your above-mentioned functionality.
With Regards

Hello @pierreg,
You are welcome.
Have a good day.
with Regards

Hello @arturmac,
I have replied to your other ticket. Please check that and also marking this ticket as resolved
Thanks.

Hi @inbloomdigital,
Well, in this case, We have noted your suggestion and forwarding it to our core development team.
Thank you

Hey @arturmac,
Please follow this for the bulk import.
However, for bulk edit packages you can use the CSV import by following the above-mentioned link but for bulk deletion, you can use the native WP feature.
Also, you can use the below add-on for the default template.

WPDM Default Values

And if you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
With Regards

Hi @inbloomdigital,
For the searching based on document names or individual tag sorting it requires customization.
You can contact our customization team through here.
Thanks.

Hi @arturmac,
Please check now you should be able to upload the files now including the Wk2_D2_Scripture.psd file.
Your plugin version was outdated.
Thanks.

Hello @inbloomdigital,
Hope you are doing great.
Well, WPDM integrated search option uses WordPress’s native search API. So, basically, it only searches for the title and description not the documents in the packages.
I think you understand now.
Thanks.

Hi @tonystark,
In the free version in order to change the page link title colour please follow this screencast.
More details can be found in the docs.
However, with the Pro version of WPDM, you can easily edit a template file. Have a look at this.
Let me know if you need further assistance regarding this matter.
Thanks.

Hi @arturmac,
It worked well for the first time then it started showing the invalid document error.
I think your file might be corrupted that’s why it’s not working.
Please try uploading and then downloading the below file. It’s opening in Photoshop properly without any error.
https://drive.google.com/file/d/1JnlOdha9TDlav7J67YeCVcwglTXFZhkv/view?usp=sharing
Have a look at this.
Thank you.

Hello @pierreg,
Within the next few weeks, this update will be live.
So please be patient and spare us some additional time.
Thanks.

Hello @arturmac,
We have downloaded one of your files and it worked properly in Photoshop without any error. Are you using the latest version of Photoshop?
Also, other PSD files are working properly which is not downloaded from your website?
Let us know about it.
Thanks.

Hi @june,
Hope you are doing great.
You will find the solution here. Hopefully,your problem will be solved now.
Thanks.

Hello @livseay2,
Thank you for the URL.
Please add the below CSS codes in your currently active themes Dashboard>Appearance>Customize>Additional CSS

.page-id-8890 .w3eden .media {
  align-items: flex-start;
  flex-direction: column;
}
.page-id-8890 .ml-3.wpdmdl-btn {
  margin-left: 0 !important;
  margin-top: 1rem;
}

Hopefully, your problem will be solved.
However, you can edit a template in the WPDM Pro version easily by following this screencast.
Regards

Hello @jorgesotolongo,
You are welcome. Also, glad to hear that the issue has been resolved.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️

Hello @sqmedia,
Sorry for the delay.
Well, currently there is no similar video available.
However, please follow this doc properly. I hope you will be able to import files easily by following that.
If, still you need further assistance regarding this matter and I will gladly help you.
Best Regards

Hello @pierreg,
Sorry for the delay.
I have forwarded your request to our core development team and they have ensured me that it will be adjusted/added in the next plugin update.
Thank you

Hello @sqmedia,
I have replied to your other forum topics.
Please check that and I hope your problem will be solved.
Thanks.