Shahjada

I just checked your site, looks like you already got the file icon working. However, please let us know if you need any other assistance.

Hi,
We have found the issue and fixed it, update will be available soon.

Here:
https://www.evernote.com/l/AV0tobMlJVBGvpm2Nc8I4go52G3-sFUpuC8B/image.png

Hi,
We shall add new shortcode attribute hide_empty=1 with the next update of the add-on.

If filename has any special chars, you will have to check “Sanitize Filename” to make download work properly:
https://www.evernote.com/l/AV3eGVdtvElJxLqNXNMmJJ6yDCUCOhrXwvgB/image.png

Hi,
Pro license key can be used with any single installation at a time, please give me your license key in a private reply to unlock it.

Also, if you are using an old version, please update your copy to license work properly. Please follow the steps to upgrade:

1. Deactivate and Delete old version
2. Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/purchases/
3. Install and activate the latest version
4. Done! ( The process will not harm your old data/settings )

From next update, you will be able to use the automatic upgrade as usual.

Please give me temporary wp-admin login info and the URL in a private reply to check.

Hi,
All issues with PayU are fixed and updated, please update your copy.
Demo:
http://demo.wpdownloadmanager.com/marketplace/

Hi,
License doesn’t work in that way, using license option you only can control usage limit. However, we are already working on such a feature.

Hi,
As you are using wpdm pro, you can create your own template the way you want from Admin Menu Downloads Templates Page Templates Tab.
You can create a new template or clone an existing template and removed [thumb_WxH] tag and save as a new template.
Docs:

Templates Overview

Hi.
May you please give me your site URL to check and temporary wp-admin login info in a private reply to check.

Hi,
Please check the following post for solution:

Cannot save Settings (AJAX issue)

Hi,
v4.7.6 shouldn’t have those issues, please give me temporary wp-admin login info in a private reply to check it in your installation.

Please give me your URL to check.

Hi,
Please use pro forum ( https://www.wpdownloadmanager.com/support/forum/download-manager-pro/ ) for pro plugin support :).
Please follow the steps to upgrade:
1. Deactivate and Delete old version
2. Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/purchases/
3. Install and activate the latest version
4. Done! ( The process will not harm your old data/settings )
From next update, you will be able to use the automatic upgrade as usual.

Hi,
For per member access control, you will need the following add-on:

Advanced Access Control

Try now, please.

Hi,
Give me your site login info and wpdownloadmanager.com login info in a private reply to check.

Please deactivate from the network and activate from sub-site. And if you still see any issue, please let me know and send me a temporary wp-admin login info in a private reply.

Now, you can manage your translations from here:
https://translate.wordpress.org/projects/wp-plugins/download-manager

Yes, we recently added the option to customize columns.

Here is how:
https://www.evernote.com/l/AV3QiSCEEuVNu78AApFwM1zTf5pvPiGXPwYB/image.png