Shahjada

Assigned to email support team.

Please give me temporary wp-admin login info in a private reply to check your issue.

Probably you didn’t move all files properly. Please give me temporary wp-admin login info in a private reply to check your issue.

In that case, please follow the steps to upgrade:

• Deactivate and Delete old version
• Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
• Install and activate the latest version
• Done! ( The process will not harm your old data/settings )

From the next update, you will be able to use the automatic upgrade as usual.

For pro support please post in pro forum https://www.wpdownloadmanager.com/support/forum/download-manager-pro/

@ilocaleverywhere, yes, in pro version, you can handle it from the template. However, when you already know the package ID ( ex: 14698 ), the correct code is:

<?php echo get_post_meta( 14698 , “__wpdm_download_count”, true); ?>

For for pro support, please post here https://www.wpdownloadmanager.com/support/forum/download-manager-pro/ in future :).

Hi,
You just need to install and activate wpdm, no theme change is required. Please watch the following video created by our user, you will get a clear idea on how to use wpdm:

Use the following add-on to generate shortcodes:

Advanced TinyMCE button

okay now, don’t use shortcode in the file description.

Okay, adding the option with the next update.

Try now.

The private message here in the forum is secure, only you and moderators will be able to see them. “Server File Browser Base Dir” should point to the dir from where you want to start browsing to attach files with wpdm package.

Please give me temporary wp-admin login info in a private reply to check your issue.
Thanks.

Hi,
You can do that from your forum profile:
https://www.wpdownloadmanager.com/support/users/gunnston/

Looks like you will need:

WPDM Directory Add-on

Demo:
https://demo.wpdownloadmanager.com/wpdmpro/archive-page-sidebar/

However, if you are going to code it by yourself, wpdm is a custom post type ( wpdmpro ), and categories are taxonomy ( wpdmcategroy )
So, you can use get_terms function ( https://developer.wordpress.org/reference/functions/get_terms/ ) where taxonomy = wpdmcategroy.
For example:

$download_categories = get_terms( array(
    'taxonomy' ► 'wpdmcategroy',
    'hide_empty' ► false,
) );

Please use the following CSS to adjust font-size:

ul.jqueryFileTree li {
    background-position: left center !important;
}
ul.jqueryFileTree li a {
    font-size: 10pt;
    line-height: 24px;
}

Google drive should work fine if you didn’t miss any step, however, please give me a temporary wp-admin login info in a private reply to check.

Hi,
It is because the next theme uses an integrated page template and omits wpdm page template. If you don’t want to use the next page template, please delete single-wpdmpro.php from your theme dir, or deactivate administrator access, I’ll do that for you.

It still doesn’t work, you are probably using a very old version, in that case, please update the download manager plugin, you should be able to auto-update from plugins page, otherwise, please follow the steps to upgrade:
#1. Deactivate and Delete old version
#2. Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
#3. Install and activate the latest version
#4. Done! ( The process will not harm your old data/settings )
From the next update, you will be able to use the automatic upgrade as usual.

Please try now.

Looks like, the key was linked to your dev env, however, it is unlocked now and you can use with your production site.

Hi,
If you are using an old version, please update your copy, you should be able to auto-update from plugins page, otherwise, please follow the steps to upgrade:
#1. Deactivate and Delete old version
#2. Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
#3. Install and activate the latest version
#4. Done! ( The process will not harm your old data/settings )
From the next update, you will be able to use the automatic upgrade as usual.

Hi,
We are still working on it.

@dmkjr, Please give me temporary wp-admin login info in a private reply ( create a separate post https://www.wpdownloadmanager.com/support/forum/download-manager-free/ )

Login info is returning error:
ERROR: Invalid username.

Please give me temporary wp-admin login info in a private reply to check your issue.

Please give me temporary wp-admin login info in a private reply to check it in details.