Hi !
I’ can’t access to the files located in the Media Library from a “new file” page in Download Manager. There is no file tree.
I’ve developped a web site on a test sub-domain (test.mysite.com) and then transfered it to another subdomain (new.mysite.com). I tried to migrate with Duplicator, but had issues to install the database, while the FTP files seem to have been correctelly transfered (?). So, I kept the test database and give the new web site the old database connection informations in wp-config.php (db name, user, pw) and modified the content of the old database with the new sub-domain informations.
The new web site works well, but I have one problem: the block with the manager (file tree ?) to access to the files located in the Media Library is a blank block (see attached). jqueryFileTree.js is correctelly located in wp-content/plugins/download-manager/assets/js/…
I’ve searched the database to see if there is any link to the “old” sub-domain left. I’ve deactivated Download Manager and reactivated it. I’ve uninstalled it and reinstalled it from the WP extensions backend (btw, the old files created before were still there after that). I’ve reinstalled a brand new Download Manager (downloaded from the official WPDM site) via FTP. I’ve checked that jqueryFileTree.js is correctelly located in wp-content/plugins/download-manager/assets/js/. My AdBlocker is deactivated on this site.
I still have no access to the Media Library.
Any idea where that can come from ? and how to solve it ?
A great great thanks in advance if you can help me…
Warm regards
Yan
Lausanne – Switzerland
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