Shahjada

Forum Replies Created

Viewing 25 posts - 2,751 through 2,775 (of 15,655 total)
Jun 23, 2019 at 8:53 am
#98959
Keymaster
Shahjada
Staff OP

Done.

Jun 23, 2019 at 8:31 am
#98958
Keymaster
Shahjada
Staff OP

the email support team is handling this issue now.

Jun 23, 2019 at 8:27 am
#98957
Keymaster
Shahjada
Staff OP

Hi,
Automatic transfer from one category to another is not possible.

Jun 23, 2019 at 7:56 am
#98955
Keymaster
Shahjada
Staff OP

Hi,
Please download the latest version of wpdm pro ( v4.9.8 ) from the premium download area ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ), and update your copy. Manual update is required for this update due to our server update. Please follow the steps to upgrade:
1. Deactivate and Delete the old version
2. Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3. Install and activate the latest version
4. Done! ( The process will not harm your old data/settings ) 

From the next update, you will be able to use the automatic upgrade as usual.
And your license key will work fine with the latest version.

Thanks

Jun 23, 2019 at 7:52 am
#98954
Keymaster
Shahjada
Staff OP

Please give me temporary wp-admin login info in a private reply to check your issue.

Jun 23, 2019 at 7:43 am
#98952
Keymaster
Shahjada
Staff OP

Hi,
coupon code is working fine, looks like your created the coupon for ” Digital Marketing Ebook Bundle” only.
https://www.evernote.com/l/AV1sD_i449FMHqJgLLgXILVIifSpcLjWVokB/image.png

There are 2 types of coupon codes. Product specific coupon and Cart coupon, if you are trying to create a cart coupon, don’t select any product while creating a coupon code.

Also, you can disable the product specific coupon from premium package settings. That will remove the product specific coupon field from the cart and only show the cart coupon.

Jun 20, 2019 at 11:26 am
#98745
Keymaster
Shahjada
Staff OP

Mail support is handling this issue now.

Jun 10, 2019 at 10:57 am
#98033
Keymaster
Shahjada
Staff OP

Hi,
In the last update, there was some major upgrade on the link/page templates. However, you can change the link template for that shortcode using TinyMCE shortcode generator add-on:

Advanced TinyMCE button


Or, if you are already using Gutenberg, use:

Gutenberg Blocks

Jun 7, 2019 at 4:03 am
#97895
Keymaster
Shahjada
Staff OP

FYI, if you are not using wpdm v4.9.7, please update your copy.

Jun 7, 2019 at 4:01 am
#97894
Keymaster
Shahjada
Staff OP

Hi,
Please give me temporary wp-admin login info in a private reply and the URL where you are seeing the issue. I shall check it in details.

Jun 4, 2019 at 7:24 pm
#97756
Keymaster
Shahjada
Staff OP

Hi,
Please use regular/decoded URL, like http://ak47full.info/k/repository/2019/05/1 - Osquel - El Ayer.mp3, not encoded like http://ak47full.info/k/repository/2019/05/1%20-%20Osquel%20-%20El%20Ayer.mp3,

May 26, 2019 at 12:46 pm
#97345
Keymaster
Shahjada
Staff OP

May you please explain it little more.

May 25, 2019 at 9:31 pm
#97334
Keymaster
Shahjada
Staff OP

Hi,
Tags are already available with wpdm and there are shortcodes with wpdm pro to filter tags, docs:
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/
However, we shall add tag filter/parameter with [wpdm_all_packages] shortcode with the next update of the plugin.

May 17, 2019 at 12:18 am
#97051
Keymaster
Shahjada
Staff OP

Hi,
Plugin updated and everything is working fine, please try now.

Apr 20, 2019 at 8:11 pm
#96188
Apr 20, 2019 at 7:37 pm
#96186
Keymaster
Shahjada
Staff OP

The update is available now.

Apr 20, 2019 at 6:47 pm
#96184
Keymaster
Shahjada
Staff OP

okay now after adding the following CSS in additional CSS with the theme customizer:

#wpdmlogin{
	margin-top: 200px !important;
}
Apr 20, 2019 at 6:33 pm
#96183
Keymaster
Shahjada
Staff OP

@loquela, please give me temporary wp-admin login info in a private reply to check.

Apr 20, 2019 at 6:32 pm
#96182
Keymaster
Shahjada
Staff OP

Password generator was not working due to a js error coming from ThemesChannel Core plugin, after deactivating the plugin or fixing the js issue with that plugin, Password generator will work fine.

Most of the issues are due to some js error coming from other plugins, you check your other installed plugin and fix the js issues.

Yes, lock options work as OR, not as AND. And to combine them, there will require code customization.

Apr 20, 2019 at 5:37 pm
#96181
Keymaster
Shahjada
Staff OP

Hi,
Your license key is unlocked and you can use it with your new domain now.

Apr 20, 2019 at 9:44 am
#96178
Keymaster
Shahjada
Staff OP

Hi,
Your license key is unlocked and you can use it with your new domain now.

Apr 20, 2019 at 9:42 am
#96177
Keymaster
Shahjada
Staff OP

Hi,
We are making the modification in the following way.
When a user purchased an item with site credit, we shall not use any currency sign ( like $ or £ or € ) in the invoice, instead of that, we shall use a custom sign to indicating site credit, and you will be able to define that sign as your site currency. Please let me know your opinion.

Apr 19, 2019 at 8:49 pm
#96166
Keymaster
Shahjada
Staff OP

Thank, we have adjusted them, the update is coming soon.

Apr 19, 2019 at 7:35 pm
#96163
Keymaster
Shahjada
Staff OP

Hi,
Thanks for pointing the issues, we have fixed them and updated the add-on ( 2.4.2 ).

Apr 18, 2019 at 2:55 pm
#96134
Keymaster
Shahjada
Staff OP

Hi,
That is not coming from wpdm, please try deactivating other plugins.

Viewing 25 posts - 2,751 through 2,775 (of 15,655 total)