Forum Replies Created
the email support team is handling this issue now.
Hi,
Automatic transfer from one category to another is not possible.
Hi,
Please download the latest version of wpdm pro ( v4.9.8 ) from the premium download area ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ), and update your copy. Manual update is required for this update due to our server update. Please follow the steps to upgrade:
1. Deactivate and Delete the old version
2. Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3. Install and activate the latest version
4. Done! ( The process will not harm your old data/settings )
From the next update, you will be able to use the automatic upgrade as usual.
And your license key will work fine with the latest version.
Thanks
Please give me temporary wp-admin login info in a private reply to check your issue.
Hi,
coupon code is working fine, looks like your created the coupon for ” Digital Marketing Ebook Bundle” only.
https://www.evernote.com/l/AV1sD_i449FMHqJgLLgXILVIifSpcLjWVokB/image.png
There are 2 types of coupon codes. Product specific coupon and Cart coupon, if you are trying to create a cart coupon, don’t select any product while creating a coupon code.
Also, you can disable the product specific coupon from premium package settings. That will remove the product specific coupon field from the cart and only show the cart coupon.
Mail support is handling this issue now.
Hi,
In the last update, there was some major upgrade on the link/page templates. However, you can change the link template for that shortcode using TinyMCE shortcode generator add-on:
Or, if you are already using Gutenberg, use:
FYI, if you are not using wpdm v4.9.7, please update your copy.
Hi,
Please give me temporary wp-admin login info in a private reply and the URL where you are seeing the issue. I shall check it in details.
Hi,
Please use regular/decoded URL, like http://ak47full.info/k/repository/2019/05/1 - Osquel - El Ayer.mp3, not encoded like http://ak47full.info/k/repository/2019/05/1%20-%20Osquel%20-%20El%20Ayer.mp3,
Hi,
Tags are already available with wpdm and there are shortcodes with wpdm pro to filter tags, docs:
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/
However, we shall add tag filter/parameter with [wpdm_all_packages] shortcode with the next update of the plugin.
Hi,
Plugin updated and everything is working fine, please try now.
okay now after adding the following CSS in additional CSS with the theme customizer:
#wpdmlogin{
margin-top: 200px !important;
}
Password generator was not working due to a js error coming from ThemesChannel Core plugin, after deactivating the plugin or fixing the js issue with that plugin, Password generator will work fine.
Most of the issues are due to some js error coming from other plugins, you check your other installed plugin and fix the js issues.
Yes, lock options work as OR, not as AND. And to combine them, there will require code customization.
Hi,
Your license key is unlocked and you can use it with your new domain now.
Hi,
Your license key is unlocked and you can use it with your new domain now.
Hi,
We are making the modification in the following way.
When a user purchased an item with site credit, we shall not use any currency sign ( like $ or £ or € ) in the invoice, instead of that, we shall use a custom sign to indicating site credit, and you will be able to define that sign as your site currency. Please let me know your opinion.
Thank, we have adjusted them, the update is coming soon.
Hi,
Thanks for pointing the issues, we have fixed them and updated the add-on ( 2.4.2 ).
Hi,
That is not coming from wpdm, please try deactivating other plugins.