Shahjada

Okay now, it is adjusted.

Hi,
The default WordPress password protection doesn’t work with wpdm. You need to use the password lock option.

Hi,
Sorry for the delayed reply and thanks for your patient. The conflict is happening due to the Google SDK conflict. However, if you need to use the other plugin, you may resolve the conflict in the following way:

# open /libs/class.SocialConnect.php
# remove line #12 require_once dirname(__FILE__).'/socialconnect/googleconnect.php';

You can deactivate it from the plugins page:
https://www.evernote.com/l/AV216enuOk9Gb7Br9mliz2wRLPK4rXhzJ_0B/image.png

Hi,
We are removing that scrolling feature, a new update is coming within the next 24 hours.

Hi,
For now, please remove lines 94 and 95 from wpdm-archive-page.php:

 'orderby'       ► 'name',
 'order'         ► 'ASC',

Please send me your site URL too. BTW, it is better to move to php 7.x.

You can disable font-awesome from the wpdm settings page.
Here is how:

For a large file, the download time will always take a certain time, however, if your server can’t handle that, you may serve your downloads from cloud storage like dropbox, amazon s3, google drive, box.com:
https://www.wpdownloadmanager.com/downloads/cloud-storage/

@beyondforce, the button template add-on doesn’t have any parameter named target. Please use:

[wpdm_direct_link class="btn btn-success btn-lg" id="74" target="_blank" label="Download"]

Also, if you want to redirect users to any specific page, you may use like this:
[wpdm_login_form redirect="redirect-url"]
Doc:
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_login_form-user-login-form-short-code/

Hi,
Login info is not working.

Hi,
It was because, user uploaded a png image with jpeg extension.

Hi,
You are using a very old version ( 4.6.0 – Oct 12, 2016 ), please update your copy to the latest version, everything will be working fine with the latest version.

Hi,
In case of the free version, use the link template “Default Template”. Use TinyMCE button plugin ( https://www.wpdownloadmanager.com/download/advanced-tinymce-button/ ) or Gutenberg Block plugin ( https://www.wpdownloadmanager.com/download/gutenberg-blocks/ ) to generate package shortcode/block where you will have some visual options to generate the shortcode/block with the proper link template.

https://www.evernote.com/l/AV1uVuDSDXZJopRQyo8J6YD2FW8n4JuyqGsB/image.png

Hi,
There are 2 types of coupon codes, product specific coupon code which is only applicable for the products they are created for. When you are creating product specific coupon code, you need to select the product too. And, if you don’t select any product, that will be a cart coupon and applicable on the cart total.

The marked field in your screenshot is for product specific coupon code, and the bottom one is cart coupon code. When you create a coupon code for specific products only, users need to use the marked field. However, if you don’t use/need product-specific coupon codes, you can disable that option from the premium package settings, and the field will be removed from the cart.

@jeff_tpt, your license key is unlocked, you can use it with your live domain now.

@dru77ster, please update the directory add-on too. you re using a very old version.

The plugin has tons of features and we know sometimes it takes time for the users to understand all the features. Please let me know where you are seeing an error message, we are always here to help you the setup.

From here:
https://www.evernote.com/l/AV3ZbKtSJfxFbo6kY99iUldF_g4mt4Fay_sB/image.png

Hi,
Just start uses a custom page template which ignores wpdm page templates. However, we are adding popup pdf preview option for pdf viewer with the next update of the add-on.

Please give me temporary wp-admin login info in a private reply to check your issue.

Hi,
Noted for implementation.

Hi,
It is happening as you have changed the wpdm plugin directory name, the directory name should be download-manager. However, I have adjusted the directory name, and everything is okay now.

Hi,
Please contact customize@wpdownloadmanager.com.