Shahjada

@beyondforce, the button template add-on doesn’t have any parameter named target. Please use:

[wpdm_direct_link class="btn btn-success btn-lg" id="74" target="_blank" label="Download"]

Also, if you want to redirect users to any specific page, you may use like this:
[wpdm_login_form redirect="redirect-url"]
Doc:
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_login_form-user-login-form-short-code/

Hi,
Login info is not working.

Hi,
It was because, user uploaded a png image with jpeg extension.

Hi,
You are using a very old version ( 4.6.0 – Oct 12, 2016 ), please update your copy to the latest version, everything will be working fine with the latest version.

Hi,
In case of the free version, use the link template “Default Template”. Use TinyMCE button plugin ( https://www.wpdownloadmanager.com/download/advanced-tinymce-button/ ) or Gutenberg Block plugin ( https://www.wpdownloadmanager.com/download/gutenberg-blocks/ ) to generate package shortcode/block where you will have some visual options to generate the shortcode/block with the proper link template.

https://www.evernote.com/l/AV1uVuDSDXZJopRQyo8J6YD2FW8n4JuyqGsB/image.png

Hi,
There are 2 types of coupon codes, product specific coupon code which is only applicable for the products they are created for. When you are creating product specific coupon code, you need to select the product too. And, if you don’t select any product, that will be a cart coupon and applicable on the cart total.

The marked field in your screenshot is for product specific coupon code, and the bottom one is cart coupon code. When you create a coupon code for specific products only, users need to use the marked field. However, if you don’t use/need product-specific coupon codes, you can disable that option from the premium package settings, and the field will be removed from the cart.

@jeff_tpt, your license key is unlocked, you can use it with your live domain now.

@dru77ster, please update the directory add-on too. you re using a very old version.

The plugin has tons of features and we know sometimes it takes time for the users to understand all the features. Please let me know where you are seeing an error message, we are always here to help you the setup.

From here:
https://www.evernote.com/l/AV3ZbKtSJfxFbo6kY99iUldF_g4mt4Fay_sB/image.png

Hi,
Just start uses a custom page template which ignores wpdm page templates. However, we are adding popup pdf preview option for pdf viewer with the next update of the add-on.

Please give me temporary wp-admin login info in a private reply to check your issue.

Hi,
Noted for implementation.

Hi,
It is happening as you have changed the wpdm plugin directory name, the directory name should be download-manager. However, I have adjusted the directory name, and everything is okay now.

Hi,
Please contact customize@wpdownloadmanager.com.

Hi,
Now you can remove the linked site from order details page:
https://www.evernote.com/l/AV2RA-Qara5NHJrw0VGtPy91u93u9mJsBOEB/image.png

No such option, need to code custom shortcode for that. However, you may also check the demo of directory add-on if any style from there fits with your need:

WPDM Directory Add-on

Hi,
If you see blank archive page, then it is due to your theme. You need to contact the theme developer.

Hi,
You can edit the recipient email for new package notification by editing the email template:
https://www.evernote.com/l/AV1zudgzLN5L0YGd_sul_PU9Ldv4aUOMuwcB/image.png

Hi,
I found the string is included in .po file:
https://www.evernote.com/l/AV0TNH6V9oVDrYzx80FRR-A7lkLJ8BJzRtEB/image.png

We shall add an option to sort categories soon.

Hi,
With the latest version of wpdm pro ( 4.9.8 ), when single file download is active, you should see an individual download link for each file in the file list.
Demo: https://demo.wpdownloadmanager.com/wpdmpro/descargar/multi-file-package/

Hi,
Please download the latest version of wpdm pro ( v4.9.8 ) from the premium download area ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ), and update your copy. Manual update is required for this update due to our server update. Please follow the steps to upgrade:
1. Deactivate and Delete the old version
2. Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3. Install and activate the latest version
4. Done! ( The process will not harm your old data/settings ) 

From the next update, you will be able to use the automatic upgrade as usual.
And your license key will work fine with the latest version.

Thanks

Hi,
You can remove linked site now from the order details page to use the key with the production site:
https://www.evernote.com/l/AV2RA-Qara5NHJrw0VGtPy91u93u9mJsBOEB/image.png