Shahjada

Shahjada

@admin Keymaster Joined Mar 16, 2011
6 Topics started
15,664 Replies posted
0 Favorites
15 yrs Member for

Forum Replies Created

Viewing 25 posts - 2,576 through 2,600 (of 15,664 total)
Mar 15, 2020 at 10:15 am
#122175
Keymaster
Shahjada
Staff OP

You need to configure webhook properly to complete the order automatically. Please follow the setup guide here: https://www.wpdownloadmanager.com/download/stripe/

Also, please send me temporary wp-admin login info in a private reply to check your issue in details.

Mar 9, 2020 at 6:25 pm
#121709
Keymaster
Shahjada
Staff OP

Strange, I also tested in chrome, ff, and safari, working fine for me:
Image 2020-03-10 at 12.23.57 AM

However, the custom pdf viewer always works better:

WordPress PDF Viewer

Mar 7, 2020 at 9:08 pm
#121568
Keymaster
Shahjada
Staff OP

Hi,
Okay, we have fixed the issue and released a new update, also updated on your site.

Mar 6, 2020 at 12:06 pm
#121477
Keymaster
Shahjada
Staff OP

Hi,
Please follow the steps to upgrade:
1. Deactivate and Delete the old version Admin Menu ► Plugins
2. Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3. Install and activate the latest version
4. Done! ( The process will not harm your old data/settings )
From the next update, you will be able to use the automatic upgrade as usual.

Mar 4, 2020 at 7:31 pm
#121397
Keymaster
Shahjada
Staff OP

Hi,
Everything is okay now, the issue was happening as bootstrap js was disabled from wpdm UI settings.

Mar 4, 2020 at 7:29 am
#121352
Keymaster
Shahjada
Staff OP

Hi,
In that case, you can simply turn off IPN, you don’t need that anymore.

Mar 4, 2020 at 6:30 am
#121350
Keymaster
Shahjada
Staff OP

You need to configure PayPal smart button, please follow the doc:

Setting up PayPal smart button for Premium Packages – Digital eCommerce plugin

Feb 25, 2020 at 5:03 pm
#120872
Keymaster
Shahjada
Staff OP

@Hector Galvan, it is happening due to an issue in your CSV file, line #37, the title contains a ,, which actually breaks the CSV column count for that row, so, you need to put the title within double quote ( "..." ).
ex: "JUEGO PATOLOGICO. Distorsions Cognitives, escala."
Then, the csv import will work fine again.

Feb 16, 2020 at 10:47 pm
#120288
Keymaster
Shahjada
Staff OP
This reply has been marked as private.
Feb 16, 2020 at 9:36 pm
#120284
Keymaster
Shahjada
Staff OP

Hi,
It worked fine for me as a guest:
Image 2020-02-17 at 3.34.30 AM
However, if any cache plugin is active and you didn’t excluded the cart page from cache, then it may now show properly.
Cart page must be excluded from cache.

Feb 14, 2020 at 6:55 am
#120144
Keymaster
Shahjada
Staff OP

@nayeem_riddhi, the package download button is showing zlib error.

@redchair
, I just checked, the message only shows when class ZipArchive is not defined, and that only happens if zlib is not installed or not working properly. May you please contact with your server/hosting support.

Feb 13, 2020 at 8:49 pm
#120124
Keymaster
Shahjada
Staff OP

And may you please also give me the URL where you are seeing zlib error, also, if possible temporary wp-admin login info.

Feb 13, 2020 at 8:44 pm
#120120
Keymaster
Shahjada
Staff OP

@redchair, if you see zlib error, please contact your server/hosting support to fix zlib extension issue. As you only will see the error if zlib is not working properly.

Feb 13, 2020 at 8:09 pm
#120119
Keymaster
Shahjada
Staff OP
This reply has been marked as private.
Feb 12, 2020 at 9:43 pm
#120045
Keymaster
Shahjada
Staff OP

@agd, If you attach a file as URL or attach a file from the media library the file location will not be hidden. Instead, attach a file by directly uploading from wpdm or attach a file using the server file picker.

Feb 12, 2020 at 2:56 pm
#120031
Keymaster
Shahjada
Staff OP

However, when you want to hide a pack totally from the tree view for unauthorized users, you need to select “Hide Everything” as shown on the following image:

Hide

Feb 12, 2020 at 2:53 pm
#120030
Keymaster
Shahjada
Staff OP

Hi,
Allow access option is perfectly functional, only allowed users will be able to download. If you want to make a package login protected or members only, select all user roles here except “All Visitors”.Additionally allowed/selected roles from associated categories will be merged with package access. For example “Category A” and “Category B” selected for “Package P” from “Categories” meta box, “Subscribers” has access to “Category A”, “Editors” has access to “Category B”, “Authors” is selected for “Allow Access” field in “Package P”.
Now,
Effective Access to "Package P" = Selected roles in "Allow Access" field + All selected roles for "Category A" + All selected roles for "Category B" = Subscribers, Authors, Editors

Feb 12, 2020 at 9:08 am
#120013
Keymaster
Shahjada
Staff OP

Hi,
No other styling option is available with that for now. However, you can edit the template files in /wpdm-file-hosting/tpls/ dir to customize the layout.
Doc:

Template Files

Feb 9, 2020 at 4:18 am
#119846
Keymaster
Shahjada
Staff OP
This reply has been marked as private.
Feb 8, 2020 at 7:38 pm
#119837
Keymaster
Shahjada
Staff OP

Hi,
I’ve updated the Pro Membership plugin on your site, PayPal is working fine now.

Feb 5, 2020 at 4:16 pm
#119644
Keymaster
Shahjada
Staff OP

Hi,
Please allow us a few days, we are releasing a new update with Dropbox Business plan compatibility

Feb 3, 2020 at 6:16 pm
#119524
Keymaster
Shahjada
Staff OP

It opened properly in mac too:
Image 2020-02-04 at 12.13.54 AM
Please give me temporary wp-admin login info in a private reply to check it in detail.

Feb 2, 2020 at 8:30 am
#119437
Keymaster
Shahjada
Staff OP

Membership plugin can’t handle it. As the issue is not related to the plugin, also in the last update we especially improved the PayPal payment option. In the next update, we are focusing on the manual subscription assignment and auto-expiration option.

Feb 1, 2020 at 6:48 pm
#119399
Keymaster
Shahjada
Staff OP

okay now, we have released a new update of the membership plugin. Also, updated in your site, everything should be working fine now, PayPal payment now using smart button.

Jan 31, 2020 at 6:00 pm
#119354
Keymaster
Shahjada
Staff OP

Hi,
We have found the issue, working on it, a new update is coming within the next 48 hours. Thanks.

Viewing 25 posts - 2,576 through 2,600 (of 15,664 total)