Shahjada

@clairez82, your CSV file is not properly built, please keep each field within double quote ex: "...desc..."

Hi,
Looks like your theme is messing up js code generated from the shortcode, please give me temporary wp-admin login info in a private reply to check the issue in details.

To you can get the individual file link as shown on the following image and use it with your link:

@chikara-inamura, in that case, I recommend using the attire theme. Even if you need a very custom homepage design, our customization team can design it for you only for 1 hour of customization fee ( https://www.wpdownloadmanager.com/download/custom-upgrade-service/ ), even though, it actually takes several hours, but, we are just offering it to promote attire theme for a limited time.

BTW, you can change button colors and styles from here https://madetomeasurekpis.com/wp-admin/edit.php?post_type=wpdmpro&page=settings&tab=wpdmui, probably you already know that.

The support person who adjusted it ( @nayeem_riddhi ) is not available at this moment. However, I notified him to adjust it as soon as he’s available.

Also, if you want to remove ZIP download ( full package downlaod ) button, you simply need to remove [download_link] tag from the page template.
Doc:

Templates Overview

The download button is not showing clearly due to some custom CSS you added somewhere:

Please remove the marked CSS.

Okay, we shall add the decimal point support for extra gigs with the next update.

Yes, an item with 0 base price will be treated as a free item, however, we shall add the additional option with that soon.
If you want to serve a free version with your pro, add fee file from here:

No special action is required, any link template will do that. Doc:

Templates Overview

Here is a demo:

https://hawakura.com/test/

Hi,
Please use: verifyemail=1 instead of verifyemail="true"

Looks like there is an HTML tag issue with your custom template 5d84e6a49e7dc, please tag all opened tags are closed properly, or please send me temporary wp-admin login info in a private reply.

Hi,
The plugin is updated to v5.0.5 is signup is working fine now.

Hi,
Password locked file is working fine for us. Demo: http://wpdm.w3eden.com/download/password-locked/
May you please give me your URL to check.

** For anyone else who may face the same issue, the solution is to disable bootstrap js from Admin Menu ► Downloads ► Settings ► User Interface Tab

As they are not assigned through membership plugin, they may not be checked automatically, you need to change their roles manually.

@inbloomdigital, in that case, please follow the steps to upgrade manually:
1. Deactivate and Delete the old version
2. Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3. Install and activate the latest version
4. Done! ( The process will not harm your old data/settings )

Yes, anyone using an old version, please update to the latest version, that will resolve the issue, sorry for your inconvenience, it was due to huge simultaneous update requests, but we are working on it so that you don’t have to face any such issue in future.

For now, please disable update check from wpdm settings.

Hi,
We are checking the issue already, thanks for your patience.

Hi,
It is not possible to get access to a plan without payment if you don’t set it up as a default signup role. However, as I saw in the wpdm setting, you checked your premium membership plans as free “Allowed Signup” role, I’ve unchecked them, so a user will not be able o signup to those plans without payment.

Hi,
We heve rebuilt the feature from ground, the update is coming very soon.

Hi,
For now, to customize reg form field orders, you need to edit the template file /tpls/wpdm-reg-form.php. However, we are soon, coming with an update for ACF add-on with detailed reg form customization option.