Shahjada

** For anyone else who may face the same issue, the solution is to disable bootstrap js from Admin Menu ► Downloads ► Settings ► User Interface Tab

As they are not assigned through membership plugin, they may not be checked automatically, you need to change their roles manually.

@inbloomdigital, in that case, please follow the steps to upgrade manually:
1. Deactivate and Delete the old version
2. Download the latest version from https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3. Install and activate the latest version
4. Done! ( The process will not harm your old data/settings )

Yes, anyone using an old version, please update to the latest version, that will resolve the issue, sorry for your inconvenience, it was due to huge simultaneous update requests, but we are working on it so that you don’t have to face any such issue in future.

For now, please disable update check from wpdm settings.

Hi,
We are checking the issue already, thanks for your patience.

Hi,
It is not possible to get access to a plan without payment if you don’t set it up as a default signup role. However, as I saw in the wpdm setting, you checked your premium membership plans as free “Allowed Signup” role, I’ve unchecked them, so a user will not be able o signup to those plans without payment.

Hi,
We heve rebuilt the feature from ground, the update is coming very soon.

Hi,
For now, to customize reg form field orders, you need to edit the template file /tpls/wpdm-reg-form.php. However, we are soon, coming with an update for ACF add-on with detailed reg form customization option.

Okay now after selected bootstrap 3 from wpdm ui settings. Bootstrap 4 update for membership plugin is coming soon.

Please give me temporary wp-admin login info in a prviate reply to check.

Okay, we shall add the option soon.

Hello, looks like some css conflict, please give me temporary wp-admin login info in a private reply to adjust it. Thanks.

Dynamically generated s3 URL is temporary and expires after a certain time, no need to hide it.

No exclude option is available yet. But noted to implement with the next update.

Hi,
Our customization team checking it and they shall adjust it in your side.

No, if you select a file from the media library and attach it with a package, it will not create a copy of the file in download-manager-files dir, file just will be linked from the location where it is now. So, it will not kill your disk space.

The new update is coming with the next week.

@arborvitaeny, we are also adding direct media library file protection with the next update of the plugin, you will be able to protect and share media library files directly without creating package:

Hi,
Sorry for the delays, we didn’t see it as akismet marked it pending, however, please give me temporary wp-admin login info in a private reply to check your issue.

BTW, you also may send temporary wp-admin login info to support[at]wpdownloadmanager.com

Hi,
Stripe and PayPal both are completing other successfully, we are also using them for ourselves at https://www.wpdownloadmanager.com/. Please send me temporary wp-admin login info in a private reply, I shall check and set it up there for you.

The first thumbnail is coming from your theme and 2nd one is from wpdm page template ( Doc: https://www.wpdownloadmanager.com/doc/templates/page-templates/ ), as you know, you can create/edit custom page template from Admin Menu ► Downloads ► Templates ► Page Templates, you need to do the following to remove the 2nd thumbnail:

Hi,
That is not possible as it is now, it will require some minor code customization. Please add the following code before the </body> ( usually in footer.php ):

<script>
jQuery(function($){
   
    $('.inddl.btn').each(function(){
         $(this).attr('target','_blank');
    });

});
</script>

@ir, please give me temporary wp-admin login info in a private reply to check your issue.

Awesome, please let me know if you need any other assistance :).