Hello @asandage,
I hope you are well.
You can acquire your license key by following the below link.
License
Thanks
I see there is an update available for the main Download Manager plugin. In my WordPress admin side, under plugins, I try to update there. It doesn’t work. I go to my account dashboard here for possible download link. No updated download link there.
Please fix it to actually work.
When you have an update, please allow it to update like it is supposed to or post a link for the updated file somewhere.
Please advise on how to update this.
Hello,
With demo it is possible by creating multiple packages for downloads.
However, Could you please check the shortcodes demos in the link I provided and tell me if you like any examples or any particular changes?
Then I could suggest you according to that.
Thanks
Hello,
Sorry for the delay because of the weekend.
However I found that you used this shortcode.
[wpdm_all_packages login=1 items_per_page="20" order_by="title" order="ASC" cols="title|categories|update_date|download_link" colheads="Titolo|Categoria|Aggiornato Il|"]
In this shortcode just remove the parameter login=1
to show downloads without login.
However, the cache plugin was causing the issue. I have deactivated that, it fixed the issue with a new subscriber role I created.. In this case, it would be appropriate to make an exception for the wpdm page of the cache plugin or disable/change the cache plugin to recheck the issue.
Thanks
Hello,
Hope you are well.
Here the website you shared, he uploaded all the files in a download package then the filelist has made the downloads list. But I am sorry there is no way to edit file list without editing the core files of wpdm.
You can also check our shortcodes and link templates for the related lists.
Short-codes
Link Template
Thanks
This reply has been marked as private.
I had received an email reply to this thread but it doesn’t show here in this actual thread. This is the reply I received:
Humayon Kabir wrote:
Hi there,
Auto-install sometimes fails due to auth error or server file permission issue.
However, you always can download any add-on from
User Dashboard
and install.
Thanks.
Post Link: https://www.wpdownloadmanager.com/support/topic/urgent-wpdm-amazon-s3-3-0-3-conflict-with-updraftplus-1-22-5/#post-168989
I didn’t say that auto-install wasn’t working, I said that the Free Add-ons no longer show under Settings > Updates. They used to appear using previous versions of Download Manager but stopped showing in a recent WPDM update. My server permissions have not changed since I started using Download Manager years ago. I am aware that I can download the add-ons directly from my Download Manager account but it is inconvenient since I don’t have any easy way to see if there are any newer add-on updates unless I visit each add-ons page on your site to try to find what the latest version is.
Please also note that when I click the yellow Logout button on the Updates screen, nothing happens and I am not actually logged out.
This reply has been marked as private.
Hello,
I’ve got a problem with all my packages. On front side when we click on the “download package” button (the one generated by the shortcode [download_link] in template) it shows the WordPress error page with message “There has been a critical error on this website.”, nothing else happen.
Here the error line on my PHP log :
2022-03-02 10:55:15 Error 176.148.110.217 500 GET /download/dowload-pdf-version/?wpdmdl=87801&refresh=621f4d0f84ad11646218511 HTTP/1.0
Thank you in advance for your help
This reply has been marked as private.
Hello Nibby,
I have checked that, the download is working fine for your shared package. Here used download_link_extended
template tag. and it does not occur in pop-up/modal for downloading files. please let me know
Thank you and regards
This reply has been marked as private.
Hi,
As I said I am using the Attire theme, there should not be a conflict Attire is built to work with WPDM.
As mentioned the message button works fine when you access the profile with url: profile/?profile=usernamehere
But when accessing via author/usernamehere/ the message link does not work.
I have only WPDM plugins running and this is still an issue.
I have viewed the page source I can see that this code is missing from the /author/usernamehere/ page.
<div class="row">
<div class="col-md-12 pt-4" id="wpdm-profile-contents">
</div>
</div>
<div class="modal" tabindex="-1" role="dialog" id="wpdm-ppm">
<div class="modal-dialog modal-dialog-centered" role="document">
<div class="modal-content">
<div class="modal-header bg-light">
<h5 class="modal-title p-0 m-0">Send Private Message</h5>
</div>
<form class="form" role="form" method="post" id="messageform" autocomplete="off">
<div class="modal-body">
<input type="hidden" name="__send_to" value="xPGiGpGHT_eEsZeqenXZjgpu8v1JPYf7OHmhaP-4UI4mmU_bGS5gRPB4k09ugxS4FlXKxvjXA6C9mTHYcciekw" />
<div class="form-group">
<input type="text" placeholder="Subject" name="subject" class="form-control input-lg" required />
</div>
<div class="form-group mb-0">
<textarea placeholder="Write Your Message" class="form-control" name="message" id="message"></textarea>
</div>
</div>
<div class="modal-footer bg-light">
<button type="submit" class="btn btn-primary"><i class="fas fa-paper-plane"></i> Send Message</button>
</div>
</form>
</div>
</div>
</div>
So this would explain why it is not working..

I followed these instructions, steps 1 and 2 so why does it not work?
Do I need to complete 3-6 even if I am using the Attire theme?
If so please explain step 5 to me, as the DIR’s mentioned do not exist.
* user-profile dir
* plugins/download-mamager/tpls
Both do not exist…
I cannot provide admin access as site is running localhost till I have finished removing bugs and it is ready.
Please help.
Thanks.
Hi,
I am using the attire theme, when viewing a profile using this link type: http://demo.wpdownloadmanager.com/wpdmpro/profile/?profile=admin the private message button works.
When using /author/username the button does not work.
I have followed this from the link you sent.
Note for theme developers:
If you want to use this shortcode in WordPress native author page ( ...site-url/author/username/ ), please follow the steps:
Create author.php inside you theme dir
Instead of regular loop use following code:
<?php echo do_shortcode('[wpdm_user_profile template="link-template-id" items_per_page=12]'); ?>
@humayon
these are the codes i use
[wpdm_search_result init=1 template="buscador_web" cols=1 items_per_page="80" cols="title,file_count,download_count|categories|update_date|download_link"]
[wpdm_archive_compact template=”buscador_web” order_by=”post_title” order=”ASC” items_per_page=”12″ cols=2]
Yes I used the customization service for the issue. It was the following topic and here is the link to it. All of the notes where wiped out though:
By Nov 18: Auto-generated Membership Change Email
User Dashboard
Hi Shreek,
Glad to hear that, your problem has been resolved. I have adjusted your widget Template link-template here,
<a href="[download_url]" target="_blank" style="display: block;clear: bottom;font-size: 11pt;font-weight: bold;">[title]</a>
with target="_blank"
parameter. please check
Thank you and regards
I have the question. Can you please advise? Here is the link to one of the pages: I simply want the Download button without all the stats below it.
https://dcommunications.ca/download/cheat-sheet-5-tips-for-an-effective-message/
Thanks!
Daniele
Hello there,
To hide the filter in all pages please use the below CSS.
select.wpdm-custom-select.custom-select {
display: none;
}
You can remove the link to the single download and leave only the download by using the below template tag in the related link template.
[download_link]
Template tag details can be found here: https://www.wpdownloadmanager.com/doc/templates/template-tags/
Apart from that template override procedure is given below.
Template Files
Thanks.
This reply has been marked as private.
Hello,
On my post that uses the newsletter addon, it says “Never Miss An Update” at the bottom of the page where the users subscribe.
Where can we change this text message at? We do not want it to say never miss an update and we have our own text we need to place in that spot.
Here is my link:
https://gspairport.com/download/afb-airfield-pavement-improvements-priorities-2-4/
Cheers,
Hello,
Thanks for buying wpdm.
When you create packages, you need to choose a template. By default, it is selected as default template. For bulk changes you have to use the below addon with wpdm
WPDM Default Values
To check the single file download issue please provide me the related links if possible please also share temporary admin access in a private reply.
For checking version tag in link/page template please use [version] also check all the list of our template tags
Template Tags
Please also send me the related pages links to check the category issue.
Thanks
Hello David,
Can you please provide a valid CSV URL download link, if I can check it from my side too.
Thank you and regards
Hello, on this page…
http://ursawp.weblink.it/documentazione-2/
.. I have a sidebar with Tags filter. I noticed that the tags I got come from the post_tag taxonomy, so the filter is useless.
I need to show tags related to the downloads in order to filter properly.
How I can do?
Can I remove the link to the single download and leave only the download button?