I have checked the product link. Could you share the temporary login credentials in a private reply to check the issue from your end?
Guest checkout is working correctly in our test environment.
After completing the payment, guest users are redirected to a page where they will see the Go To Guest Download Page button. When they click that button, they are taken to the Guest Download Page
From there, they can access and download their purchased files.
In addition, guest users receive an order confirmation email. You can include the Guest Download Page URL in that email so customers can easily access their downloads later.
Hi Tahasin and thanks for reply.
I’ve followed lines as on provided doc and I am now able to purchase and download as guest, but still a few things to underline.
When I am redirected to guest orders page right after paying for order, the email and order ID fields are filled in with data from a former order whose I’ve tested guest download after I’ve amended WPDM setup (order was from couple of days ago). I’ve placed 2 test orders today and same happens for both, so I am downloading from the wrong order/customer.
To notice, as of now I have one PDF only to test purchases with.
On the email I’ve got after today’s orders, after amending WPDM as per doc provided, I still have the message to create an account to download, with the ‘Signup’ CTA/link, would it be possible change this? Ideally set it up with guest orders page link at least, if then with customers’ data also (email and order#) would be great.
I meant to test purchase from other browsers to check if I had same behavior, but instead got an even worse one on both: when I click ‘Add to cart’ and am redirected to cart page, I have the message “No item is added in the cart yet.”
This happens with Safari and Chrome, while I have no issues with Firefox (which is the one I normally use).
If you’d have possibility to test or have a look, this is link: https://www.fondazionecdlmilano.it/_prova-pdf/
And final question 😀 : what if I’d like to use the Master Key to directly download file after purchase? Would that work and how? And how should I set it up?
I know, more than 1 question…
Thank you very much for your help and support!
fabrizio
Hello,
Thanks for reaching out.
You can do it using these two hooks.
wpdm_download_link
wpdm_onstart_download
Regards
Hi,
bothering again…
I have enabled the Guest Checkout, my client prefers avoid users, and set the [wpdmpp_guest_orders] shortcode on a guest page.
Purchase process is fine, asking for First/Last and Email only, but on email I got after purchase I am asked to create an account to login and download my file, which is not what we want.
May you advise on how to set it up correctly?
Ideally would be best if customers could download via a link from email sent after purchase…
Thank you
fabrizio
– There is no known conflict between download manager and Jetpack plugins.
– Sure, I can configure the payment related pages for you.
– For the grid view you’re looking for, the msThumbnail link template (available in the Pro version) is required.
Here’s how the grid view will appear: screenshot
Hi,
I am getting this warning msg:
“Warning: Undefined array key “scat” in
/data/sites/web/fondazionecdlmilanoit/www/wp-content/plugins/download-manager/src/Widgets/ListPackages.php on line 55
Deprecated: strip_tags(): Passing null to parameter #1 ($string) of type string is deprecated in
/data/sites/web/fondazionecdlmilanoit/www/wp-content/plugins/download-manager/src/Widgets/ListPackages.php on line 55”
I have just installed WPDM after updating to its last version (plugin was installed since a while but inactive still), then downloaded, installed and activated Premium Package for Digital Solution.
Package is just a test and with no price yet neither, although add-on is configured, and template on page (with Elementor) is ‘Link/Button Template’ to only show the button itself.
Any help and hint is more than welcome
Thank you
fabrizio
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I’ll buy the Pro version if needed, but need a couple questions answered first.
I submitted my questions to chat a couple times, but there is never a response.
I created categories for the files uploaded to DM and assigned the files to the categories. However, the slug for the files do not include the categories. Can DM be configured to include the file categories in the slugs?
Can DM be configured so that when someone clicks on a link on the front-end of the site, the file either opens in the browser (such as a pdf) or is downloaded, instead of being brought to a download screen on the website?
Thanks in advance,
Greg
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[similar_downloads] is only for page templates to display similar packages from same tag and category.
You can use it in your custom page template, not in link template.
correct syntax is [similar_downloads]
<div class="row">
<div class="col-md-12">
<div class="card mb-3 p-3 hide_empty [hide_empty:featured_image]">[featured_image]</div>
</div>
<div class="col-md-5">
<div class="wpdm-button-area mb-3">
[download_link]
</div>
<ul class="list-group ml-0 mb-2">
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:version]">
[txt=Version]
<span class="badge">[version]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]">
[txt=Download]
<span class="badge">[download_count]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]">
[txt=File Size]
<span class="badge">[file_size]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]">
[txt=File Count]
<span class="badge">[file_count]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]">
[txt=Create Date]
<span class="badge">[create_date]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:update_date]">
[txt=Last Updated]
<span class="badge">[update_date]</span>
</li>
</ul>
</div>
<div class="col-md-7">
<h1 class="mt-0">[title]</h1>
[description]
<h3>Attached Files</h3>
[file_list]
<div class="wel">
[tags]
[categories]
</div>
</div>
[similar_downloads]
</div>
Hello,
Thank you.
I would like to use the built-in [similar_downloads] template tag for better performance.
Is it possible to display the related packages using my custom link template:
qenshrin_card_rtl
If so, what is the correct syntax?
Thank you.
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Hello Olaf,
Hope you are well. Please kindly check the options from Downloads > Settings > General > File Download > Private Download Link Usage Limit & Private Download Link Expiration Period, you can increase the time, limit as per your requirements as I image attached,

Please kindly check
Thank you
Download package goes via email lock check. Email comes correctly and the 1st download works.
When trying to use the download button in the same email once again, I get the message:
– Invalid download link –
in the browser.
If you are trying to remove those Facebook and Twitter text links, please explore this directory,
and remove those texts from download-manager\src\__\views\email-templates\default.html from the 205-210 line.
And making a backup for the related files you may follow this doc,
Template Files
please check and let me know
Thank you and regards
Hi Nayeem
Thanks very much. This works. I’m also finding the layout of the default link template in columns doesn’t work – I’m not sure how long this has been the case. Please see your demo here: https://try.wpdownloadmanager.com/
For our site, we have a min-width of 200px set on the .package-title class so it’s hidden beneath the DOWNLOAD button. Perhaps these columns inside the ‘card-body’ could be blocks on mobile?
Thanks very much!
Hello Nayeem,
´there are no social link adjustment ind the path you described.
When I select the preview of an email template, there are entries in the footer as follows:
___________________________
Facebook | Twitter
Powered by Download Manager
____________________________
which we can neither remove now edit.
Hello Olaf,
Hope you are well. Please kindly check the Downloads > Templates > Email Templates > Email Settings social link adjustments. Please kindly check and let me know if it helps you.
Thank you and regards
In the shortcode, you have a parameter called “template.” In the “template” parameter, you can use any link template. You can find pre-built link templates here: Downloads > Templates > Link Templates. To use the [doc_preview] template tag, you can clone any existing template and use this template tag in that template. Then, you can use that template ID in your shortcode. Please let me know if you have understood properly now.
Thank you.
[wpdm_my_downloads login=1 template=link-template-widget cols=2 cats=1] does not show latest donwloads. Resetting caches does not help. Sometimes adding an extra package makes the previous package to appear. Sometimes not.
UPD:
Here was a misunderstanding of what the shortcode does. I thought it is showing downloads specific to the logged in user. However, it show the HISTORY of the dowmloads, if I understand it correctly now. Now I am happy with [wpdm_tree] for my purpose.
Currently, the WPDM plugin can only be managed by Administrators. In order to better support downloads in mixed-membership organisations, it would be great to introduce permissions that could be attached to individual roles related to WPDM. At minimum, there should be:
* Ability to create / read / update / delete Packages
* Ability to generate / send links to Packages
* Ability to manage tags / categories
* Ability to view statistics
* Ability to configure plugin settings
And likely more.
Hello Tahasin,
I tried to copy paste the contents of the page/link template, but was stopped by WordFence.
The name of the page template in use for the page is: Fireware – Pagina template.
The name of the link template in use for the page is: CTA Fireware subcat – download.
Is that sufficient information?
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