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In reply to: Invalid Link
In reply to: Invalid Link
It’s the instant download that isn’t working. And did you enter the site through my convertkit email links I sent? I don’t want files to be emailed to the user – that setting is toggled off. We are getting complaints of the “invalid download” error still as of yesterday, so can you please look into this?
In reply to: Invalid Link
Hello,
I am using following shortcode for the Table view of WPDM items.[wpdm_all_packages thumb=1 items_per_page="50" jstable=1 order_by="publish_date" order="DESC" categories="publications" cols="title,file_count,download_count|publish_date|download_link" colheads="Title|Date|Download::155px"]
In above shortcode I have included only one Category item slug to display i.e. “publications” but it is still showing entire list from all categories. What could be the issue ?
I have checked that the link template you are using not using any thumbnail related template tag, can you please kindly elaborate?
<div class="link-template-default card mb-2"> <div class="card-body"> <div class="media"> <div class="mr-3 img-48">[icon]</div> <div class="media-body"> <h3 class="package-title">[page_link]</h3> <div class="text-muted text-small"><i class="fas fa-copy"></i> [file_count] [txt=file(s)] <i class="fas fa-hdd ml-3"></i> [file_size]</div> </div> <div class="ml-3"> [download_link] </div> </div> </div> </div>Please kindly check.
Thank you
Hi community,
please see my empty download table:
https://compenser.de/en/downloads-industrial-shock-absorbers/With recent Update from V3 to V7, this download list is empty.
Theme: DIVI Version: 4.24; DiviAiO Version 6.9.4Catgories and Slug remain unchanged, ONLY difference, Version of WPDM.
Categories linked to pages:
category/slug: down, site:
https://compenser.de/en/downloads-industrial-shock-absorbers/download-certificates/category/slug: date, site:
https://compenser.de/en/downloads-industrial-shock-absorbers/download-data-sheets/category/slug: manu, site:
https://compenser.de/en/downloads-industrial-shock-absorbers/download-assembly-instruction-and-operating-manual/category/slug: docs, site:
https://compenser.de/en/downloads-industrial-shock-absorbers/download-documents/category/slug: manu, site:
https://compenser.de/en/downloads-industrial-shock-absorbers/download-assembly-instruction-and-operating-manual/Shortcode example in use: [wpdm_all_packages items_per_page="50" categories="date" jstable="1" order_by="field_name" order="ASC/DESC" cols="title,file_count|update_date|download_link" colheads="Title|Update Date|Download"]
Addons: WPDM – Advanced Custom Fields
What can be the issue here? Thanks.
Hi, using the default link template I notice on hover the download button has a zoom effect.
I am unable to find how to disable this effect. Can anyone help?
Tnx!
–
MBGIn reply to: Refresh value in query string.
Hello Christopher Roth,
Hope you are well. The refresh parameter is a cache-busting mechanism. It generates a unique value each time a download URL is created to prevent:
– Browser caching – Ensures users get a fresh download link each time
– CDN/proxy caching – Prevents intermediate servers from serving cached links
– Link caching – Forces each URL to be treated as uniqueThe value is generated using uniqid() . time() which creates a timestamp-based unique identifier like 69c2eab48d0841774381748.
Solution to Remove the “refresh” Parameter
Add this to your active theme’s
functions.php:// Remove refresh parameter from download URLs
add_filter('wpdm_download_link', function($html, $params) { $html = preg_replace('/&refresh=[^&"\']*/i', '', $html); $html = preg_replace('/\?refresh=[^&"\']*&/', '?', $html); $html = preg_replace('/\?refresh=[^&"\']*/i', '?', $html); $html = str_replace(['?&', '&?'], '?', $html); return $html; }, 10, 2);Please kindly check and let me know if it works for you.
Thank you and regards
In reply to: Dashbord Display Error
Yes, key is invalid because it is still linked to your old site. To resolve this, please remove the linked domain from your dashboard. You can find more details here.
Regarding migration:
Moving all packages/files:
You have two options:
1. Use the default WordPress import/export feature fromDashboard > Tools > Import/Exportto transfer all download files, or
2. Go toDownloads → Import & Export → Create Export File(CSV recommended) and download the export file. Then, on the new site, navigate toDownloads → Import & Export → Import from CSVfile and upload the file. This will transfer all your packages.Topic: Package Loading Issue
On a clients website we are experience an issue with the loading of packages.
We make use of the Download Manager Addons for Elementor (https://wordpress.org/plugins/wpdm-elementor/) to display all the documents assigned to a specific category within the Download Manager plugin. For some reason however, it behaves stragely. I am not 100% if it is the Download Manager plugin, the Download Manager Addons for Elementor or something else.
Here is what it does. When we open a page that has the package widget on it, to show the downloadable documents it loads fine at first, and then after a few seconds it replaces them with the documents of a different category.
Here is a short video we recorded to show you what is happening:
https://www.dropbox.com/scl/fi/vbydcih115o8zwqpiub49/Package-Loading-Issue.mp4?rlkey=8788pb05vtp7omt4dko87vf4f&dl=0I’ve tried the following:
- Disable the Download Manager Addons for Elementor plugin and use a shortcode instead. This is the shortcode. [wpdm_packages categories=”annual-reports” include_children=”1″ orderby=”date” order=”DESC” items_per_page=”12″ cols=”2″ colspad=”2″ colsphone=”1″ toolbar=”0″ paging=”1″ async=”0″ template=”link-template-default-wdc”]
– Still does the same behaviour - I’ve disabled all other plugins and it too didn’t resolve the issue.
Here are the settings I am using:
?rlkey=u0fzuqz889yuglsyh8ob27lb2&dl=0As an additional note. I’ve tried it in different browsers on my own computer and for me it works fine. I can not replicate this issue. The above video is from my client and they showed it to me during an online call. They cleared their cache and it didn’t fix it either.
For more information on everything that we have tried, please check out this WordPress Plugin Support Ticket (https://wordpress.org/support/topic/package-loading-issue/).
In reply to: Invalid Link
Ok, great, looking forward to that. Thank you for your help!
In the meantime, can we go back to looking at the reason why I’m getting download links emails when that’s toggled off? We looked at it earlier in this thread.
In reply to: Why do you keep breaking your product?
–> In v7 all the clickable links(categories,tags) has been disabled for wpdm_all_packages, except the page link.
Just to clarify, you are saying that this feature I’ve been using for years isn’t coming back? A feature that my clients need and expected to remain? A feature built into the core plugin that you all appear to have put into an add-on for an additional fee?
These very much feels like a bait and switch business practice which isn’t sustainable.
I just hope the tag filter comes soon and my clients are satisfied with it otherwise I have to find a replacement for your plugin and then put back in over 1000 packages again.
I’ve been trying to get you all to fix several things for years now. Some of them you all have even acknowledged before but after several updates they remain broken or missing:
- [wpdm_all_packages] Your documentation doesn’t include category_filter=”true” but I found it in this forum. Please update your documentation. Is there a tags version of this filter? so I can put back the feature you all took away for some reason?
- [wpdm_all_packages] Used to include links to categories and tags that would filter the list by those tags. None of that works anymore once you hit version 7. This was a feature I had used to sell your plugin to my client. Breaking or removing features when adding things we didn’t ask for is silly.
- the All packages block still doesn’t have an option to sort by title which you can do with the shortcode. You have already acknowledged this several updates ago and yet it still isn’t fixed.
- The All packages block has categories and tags as links but the links don’t do anything. Also the styles of this block are all weird.
Overall I have been using your plugin for over 10 years on several sites. When it works it is great and the ability to query things and exclude things by categories and tags is a must for our use cases, but your documentation process is very broken and your forum is unsearchable on your new site. So I’m going to force myself to review other download managers again, but please fix these things soon.
In the frontend we could see a thumbnail of every PDF-file, but after the last update, the thumbnail is very very small. How can we fix that?
The thumbnails for MP4 and JPG/PNG files are still working fine.
Our custom Link Template has not changed and worked fine before the update:
<div class="link-template-default card mb-2"> <div class="card-body"> <div class="media"> <div class="mr-3 img-48">[icon]</div> <div class="media-body"> <h3 class="package-title">[page_link]</h3> <div class="text-muted text-small"><i class="fas fa-copy"></i> [file_count] [txt=file(s)] <i class="fas fa-hdd ml-3"></i> [file_size]</div> </div> <div class="ml-3"> [download_link] </div> </div> </div> </div>The Page Template has not changed and worked fine before the update:
<div class="row"> <div class="col-md-12"> <div class="card mb-3 p-3 hide_empty [hide_empty:featured_image]">[featured_image]</div> </div> <div class="col-md-5"> <div class="wpdm-button-area mb-3"> [download_link] </div> <ul class="list-group ml-0 mb-2"> <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:version]"> [txt=Version] <span class="badge">[version]</span> </li> <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]"> [txt=Download] <span class="badge">[download_count]</span> </li> <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]"> [txt=File Size] <span class="badge">[file_size]</span> </li> <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]"> [txt=File Count] <span class="badge">[file_count]</span> </li> <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]"> [txt=Create Date] <span class="badge">[create_date]</span> </li> <li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:update_date]"> [txt=Last Updated] <span class="badge">[update_date]</span> </li> </ul> </div> <div class="col-md-7"> <h1 class="mt-0">[title]</h1> [description] <h3>Attached Files</h3> [file_list] <div class="wel"> [tags] </div> </div> </div>In reply to: Problema con modulo ricerca in homepage
In reply to: Invalid Link
Hi,
We completely understand your concern.At the moment, as a temporary workaround, we recommend adding a short instruction in the Email Lock template asking subscribers to open the download link in a new tab or window. This will help the download to proceed successfully.
In the meantime, we are working on a solution to prevent this browser caching issue from occurring. I will update you as soon as we have a fix available.
Thank you for your understanding.
In reply to: Invalid Link
In reply to: Download link stopped working in the Pro version
Okay, thank you, it works, it’s line 85 that I replaced though, because line 91 has
if($_dir !== '').But no matter what different link I clicked on the page, they all download the same zipped file (which contains all the files), instead, I need the user to download only the file they choose based on the link they clicked on.
In reply to: Links no longer working after update to 7.xxx
If you want category filter you can use
category_filter="true"in your shortcode. For this[wpdm_all_packages]shortcode, the link filter by paramreter is not available with the latest version, for category hierarchy, you can check and use this add-on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on. Please kindly check.Thank you and regards
In reply to: Links no longer working after update to 7.xxx
This is the shortcode we are using: [wpdm_all_packages jstable=1 cols="page_link,file_count|categories|download_link" colheads="Title|Categories|Download"]
It’s been 6 years since I sent up this page, but the links have worked with the above shortcode and when passed a category slug it would show just the downloads in that category.
It has worked up through 6.9, but has not worked since then.
In reply to: Invalid Link
Hi, on the website https://www.rollcover.it/ we use the shortcode
[wpdm_all_packages template="link-template-default-icon" categories="gestione-qualita" colheads="CERTIFICAZIONE|DOWNLOAD" cols="title|download_link"]
on various pages, but after updating to version 7.3.1, the tables no longer appear.
How can we fix this?
Thank you
- Disable the Download Manager Addons for Elementor plugin and use a shortcode instead. This is the shortcode. [wpdm_packages categories=”annual-reports” include_children=”1″ orderby=”date” order=”DESC” items_per_page=”12″ cols=”2″ colspad=”2″ colsphone=”1″ toolbar=”0″ paging=”1″ async=”0″ template=”link-template-default-wdc”]
?rlkey=u0fzuqz889yuglsyh8ob27lb2&dl=0
