Hi,
Looking at the demo link, I can still see a print option in the top right of the frame, which will allow users to download it.
Do you have a BLOB or canvas method that you could incorporate?
Since the purpose of this plugin is to restrict access to PDFs, it would strike me as an obvious feature that should be included as standard to prevent users downloading the PDF once they have access…?
Many thanks.
Hello,
We will be updating the default value for the watermark add-on.
Currently, the file size is being displayed for each individual file within a package. You can see an example of this link.
For refund related issues please send an order note from this page, here is a screenshot for your help
Please check and let me know.
Regards
I have a page template to display the details of a download, and I configured Elementor to work with the download posts from WPDM. I also use Polylang to link the posts for each language version of any given post. In this context, there is a functionality that allows configuring specific content to show or not based on the post’s language. This works for other post types but not with the WPDM post. Is there any way to make this work? Thank you.
After I updated the download manager to version 3.3.06, the shortcode [wpdm_tree] stopped filtering by categories. All documents are listed, regardless of category. I also updated the WPDM – Extended Short-codes plugin to version 3.2.0 and it still didn’t work properly. Before the update, it was working normally. I was using version 2.9.81 of the download manager and version 2.8.2 of WPDM – Extended Short-codes. I’m using the short-code like this: [wpdm_tree category=”editais” orderby=”date” order=”ASC” download_link=1]. What could be happening?
How can I force Download Manager to use my local hosted Nunito Sans font? This is what I see in the source:
<meta name=”generator” content=”WordPress Download Manager 3.3.06″ />
<link href=”https://fonts.googleapis.com/css2?family=Nunito Sanswght200300regular500600700800900200italic300italicitalic500italic600italic700italic800italic900italic”
rel=”stylesheet”>
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Below the headline of the categories, we have one section in an accordion for all categories we have for the documents.
Within every category we have the following shortcode:
[wpdm_all_packages login=0 thumb=0 items_per_page="10" categories="legal-updates-thailand" jstable=1 order_by="publish_date" order="DESC" cols="title,excerpt|publish_date|download_link" colheads="Name::60%|::10%Document::15%|"]
Hiya
If you go here:
https://lightmaster-direct.co.uk/product/shop/save/downlights-save/plata-medium-surface-fixed-square-spotlight-s2471-white/
And do specsheet and press download – it’s downloading a zip file despite one PDF file being uploaded.
Do you know why it’s started zipping files instead of opening the PDF in a new window?
We’ve also lately had a load of PDF now through an invalid file type error:
https://lightmaster-direct.co.uk/product/shop/lightmaster-own-products/up-lights/ulan-pico-recessed-fixed-round-footlight-f3031-brushed-stainless-steel/
If you click spec sheets and press the link again.
Do you know why this is happening?
We haven’t changed anything, and some of the files have been on for years, which is why it’s all the more puzzling.
Re=uploading the file and copying the and resetting the shortcode generally solves it, but what if this then happens again? We would like to know why this is happening or if the current errors can be resolved easily enough to prevent redoing everything.
This is the file in the media manager:
https://lightmaster-direct.co.uk/product/wp-content/uploads/sites/8/dlm_uploads/2022/01/3031-Ulan-Pico-recessed-horizontal-JGC-V1.6.pdf
and you’ll see it’s thrown the error. Can you see why?
Thank you for your help.
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Hello Sitcom Software,
Hope you are well. Thanks for writing this. We have introduced AI for WPDM for the latest version. You shall find it from Downloads > Settings > AI Settings. After setting credentials properly you are able to create templates with AI from Downloads > Templates > Create Page Template/ Link template section. Please kindly check and let me know.
Thank you and kind regards
The download was not working properly, because of you enabling flat download link, it may not work properly for different servers settings. And can you let me know how you are generating this download link, https://midsouthdiagnostics.com/wpdm-download/CH7JR5GnFFAMB-AXpGyEE65NBqf2fhFsR2i3BG816cTcgYCnYeHFoyhlbXqmMOKhzNKBS8O027F9kwYLtazXd7VY94ZF8ARMqr4Y61N1fG0WiIrgdCil_DMNOyP9UJSX, please kindly check and let me know.
Thank you and kind regards
We are unable to access the link as the error is occurring on that page. Could you please temporarily disable the Download Manager from your end and let us know once it’s done, so we can access the page?
Regards
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After the last update, I am no longer able to use the “download page” links when creating a Generate Temporary Download Link on a package.The page now renders a blank blue page instead of the correct info. Please see link below.
Can you please let me know what is causing this to happen? Thank you so much for you help.
Thanks Nayeem,
I have a couple of questions if you don’t mind.
1. In the documentation, you say I can sync the hosted files to AWS. But will they still be linked to the same packages I have them linked to currently? Or do I have to manually link them to the packages after pushing files to the bucket?
2. Is there no option to offer “Download All” files as a zip when using Amazon? Is there no workaround for that?
3. Is it the same Asset Manager that is used to browse hosted files? Can you limit access to specified buckets and not show all?
Hello Irek,
Hope you are well. Thanks for writing to us.
We have these and extended features for Amazon S3 add-on, some I have listed from add-on page,
✅ Explore Amazon S3 files
✅ Create New Bucket
✅ Upload File to Amazon S3
✅ Create a Temporary Download Link with an expiration period
✅ Auto-sync old package files to S3
✅ Direct upload files to amazon s3
✅ Arrange files to package-specific folders ( package ID )
For more details, You can check the details about amazon s3 add-on here, https://www.wpdownloadmanager.com/download/wordpress-amazon-s3-storage-plugin/
Please kindly check and let me know.
Thank you and kind regards
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Yes, just the numbers and information. No links for the following:
1. view count
2. download count
3. file size
4. package size
5. create date4
6. modify date
Could you please share the URL of the downloads table where you have used the repeater links?
Hello,
I hope this message finds you well and thanks for reaching out.
Could you kindly confirm if you’re asking to display only the download count and file size of a package, without showing the download link? Please let me know if that’s correct.
Regards
BTY, I somehow managed to show the repeater links but after clicking the link, it goes to the package’s url instead of downloading file. Can you please tell how to use the download_link there?
Thanks.
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Thank you for your quick response.
I tried that and it links to the file but it doesn’t prevent unauthorized access to the file.
If you click on this link, you will be able to download it even though you’re not logged in to my site,
https://cellmicrosystems.boldfocus.com/download/test-file-downloads?wpdmdl=38922&masterkey=_91JQl1dA3_H_GstrCUT3NkbPcHFfc6YSXx2LyZmXraqaQaU_r6AUlx_dawCmK_IXTQZBMvi9qyKj5W_HnTEHDvLAxND5nYfRp8y438d_o4
Hello,
I’m trying to achieve something using the Download manager plugin and hoping you can guide me on how to do it.
I want to upload files and have them protected to be downloaded only by certain user roles I’ve already configured.
I was able to achieve that via the plugin interface, but I need to get a link for each file to add to a custom field I created so that it shows up on my page
https://share.nmblc.cloud/1736183147088-screenshot-cellmicrosystems_boldfocus_com-2025_01_06-12_05_34.png
The link on my page will appear only to the user role I configured, which is already set in Elementor.
My question is after I upload a file to the Download manager plugin, how do I get the direct link to add to my custom field?
Also, if someone has teh direct link to this file but doesn’t have the user privileges I set when uploading it will he be able to access the file or not?
Thank you.
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