The problem is very simple. You added “test” package and shared only to demouser, so if demouser login to the site and go to the file page he should see and download the test package, right?
But if you try to login with demouser credentials that I gave to you before by private message and you go to “file” link menu you don’t see the TEST package.
I hope it’s clearer now.
You can try.
Thanks
Hello,
You made the page “Cerica file” link as mediaced.it/download/
That was conflicting with wpdm package generated links
Changing the link to any other link has solved the issue.
Thanks
Hey Nayeem, thanks for answering.
I am using WPDM Pro, and i already use the Lock-Options for some downloads…
What i’m trying to do is to copy the download-link and put it behind a image on my website. If someone clicks on the image, he / she should see the lead-form with terms & mail-lock. After filling out the form, he / she should get the download-link via mail oder should referred directly to the file (based on the setting for mail-lock).
If i only put the download-link behind the image, after clicking the image the following message occures: “You are not allowed to download”
If i use the Master Download Link, theres no lock, it directly leads to the file.
Is there a solution for this problem?
THX
Hello Aprile,
I think you are looking for this feature
https://try.wpdownloadmanager.com/category-blocks/
This feature is coming from our this add-on,
WPDM Directory Add-on
You can also check the shortcode and its necessary parameter from the above link,
[wpdm_category_blocks]
please check and let me know
Thank you and regards
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Hi my last message is from april,
I’m still using WPDM and Membership to deliver downloadable files to bakers from my crowd-funding campaign.
I’m using [wpdm_all_packages login=1 thumb=1 items_per_page="20" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|download_link" colheads="Title|Download::155px"]
I would display a list of available packages to authenticated users, but wpdm_all_packages also show unavailable packages.
Can you add a parameter to show only available packages and hide all locked packages ?
With kind regards,
Julien W.
Hello everyone.
I would like to link an image on my website to a download. This should be protected by “Agree to Terms” and “E-Mail-Lock”.
is this possible? If yes, how?
Thank you and best regards
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Hello Oliver A,
The download packages are showing, because, they are conflicting with the download packages allow access option. For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,

because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/
Hope you have understood. Thanks for your appreciation.
Regards
If you set All Visitors to Allow Access, the download link will be public and everyone will be able to download it. Otherwise, only select roles will be able to download.
Please check the doc here:
https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/
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Please set the value of order_by “publish_date” or “update_date”
And in the ‘cols’ you have to use the exact same value.
Exmple :
[wpdm_all_packages thumb=1 items_per_page="20" jstable=1 order_by="publish_date" order="DESC" cols="title,file_count,download_count|categories|publish_date|download_link" colheads="Title|Categories|Date|Download::155px"]
for more details please visit
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/
Hello Nayeem,
the provided link does give the desired functionality. Therefore, we´ve bought the directory Add-on, but we are unable to use the plugin. It is properly installed, but we don´t find the building block in the Gutenberg Editor and the provided shortcodes with brackets won´t work at our side.
Our existing page uses shoprtcodes like this:
<!– wp:download-manager/datatable {“include_children”:true,”cols”:”title,version,package_size|categories|update_date|tags|icon|download_link”,”colheads”:”Title|Categories|Release|Language|Type|Download”,”template”:”link-template-default.php”} /–>
Could you please help us out? Thanks!
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I set up all settigs – upload the files but if i want to share the direct download link or the direct download page the error appeasrs:
You do not have permission to download this file
where is the trick?
Hello Paul Johnson,
Can you please share the related URL too, where you want to remove the link from the TITLE of the download? please let me know
Thank you and regards
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We have set up a simple login page. As soon as this is linked in the settings (Settings > Frontend Access), it is no longer displayed correctly. Also the “Modal” setting does not work right – the logo is missing.
To track the Issue we did a fresh install without any styling & plugins. The issue remained (see pictures).



Elementor Pro: version 3.7.2
Hello Theme: Version: 2.6.1
Wordpress: version 6.0.1
Download Manager: version 6.2.1