You can check user specific stats from Users page. Visit the Download Stats link under username to see stats for that user.
https://www.evernote.com/l/AUfj0l9hDvRBc7O2rVopUiMVTqCoKBlDmzAB/image.png
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Hi there,
I’m currently setting everything up, creating DL packages and DL categories. Inserting DLs into a post works fine, however I can only download them as long as they are not assigned to any category. As soon as I do that – doesn’t matter if it’s a parent or child category – the download will no longer work.
Being able to organize all downloadable files into categories is one of the key features that made me buy your plugin. I’ve tried using [download_url] and [download_link], switched between custom and pre-designed templates, but the only thing that will help is removing that package from any category.
Please advise.
When a user requests a download with email verification the user receives an email with a download link but the user receives a file “link-expired.txt”
This same file when an administrator user requests the download from the same package sends an email with link that results in a download.
Update to previous post.
Enabling any of the “lock options” results in inability to download.
Removing lock options allows downloads, so there is an error/bug somewhere in the lock options part.
Enabling linkedIn sharing or facebook liking even results in not loading the page completely so it seems there is a major issue.
Havent tested with all template styles, but that doesnt seem to be the issue, it is enabling any of the locking options.
Hello
Just bought download manager pro.
Created a package and created a shortcode at the following page : http://www.core-ict.be/emm
enabled instant downlad with email lock.
Download link does trigger download.
Clicking on the title “Interested in our full solution brief ?” loads download page but does not provide email field and again clicking download link does not trigger the actual download.
Seems i am missing something but clueless as to what exactly…
Any help out there ?
@Shaon: No, this is not what I mean. We changed the e-mail templates by ourselves. What I mean is this, the english texts in the link template and the download message. See screenshots below
Ok, I am not imagining this problem. I replaced WP Rocket with Supercache. NOTHING works! Please try to download a document from the link above – if you succeed than I will have your email on my system and it will be a proof that plugin works… If not please reimburse me $200 – I can’t spend hours sending emails back and forward
Kind regards
Yes, you can remove details page link using custom link template. Clone the link template ( Downloads Templates page ) you are using now. Replace [page_link] tag with [title]
Then use this custom link template in your shortcode. Use TinyMCE button to insert shortcode. You will find your custom link template in dropdown when inserting shortcode using TinyMCE addon.
Shortcodes won’t work in link/page templates. You can use per-defined template tags only. You can check following add-ons to change download buttons,
WPDM Image Button
WPDM Button Templates
Hi,
Please let me know your customization specifications in reply or You can mail it to customize@wpdownloadmanager.com
You can use following link to complete 2 hours of payment,
https://www.2checkout.com/checkout/purchase?sid=1560048&quantity=2&product_id=4
Thanks.
I’m using the “Buttons With Style” plugin for WordPress and would like to use those buttons as my “Download” button however, the shortcodes from BWS won’t render in my link/page templates.
Please use attached add-on to migrate data.
Data Migration Add-on
It appears that if I create a new download or remove and re-upload the files it shows the download button and password again.
I don’t have time to re-upload all my downloads. Is there a broken link?
I set this download up and haven’t checked it in months once I confirmed it was working properly. Got back on today to add more passwords and the insert password/download button is not longer showing on the customer page.
Help please!
I am running Version 4.5.5
Link to customer page
http://trisms.com/download/mardel_eoc/
also it shows “previous post” when they shouldn’t be able to navigate to other downloads.
I’m now implementing this same form on an updated theme for the same site. When the “Download” link is clicked, the window dims momentarily to the transparent overlay gray, and the popup form blinks once at the top of the screen. But then the overlay goes away, and no popup is presented. I had to be very quick to get this screen capture, it’s less than a 10th of a second on the screen.
It’s acting like a theme animation conflict, I think.
I just tested, got email with download link and it worked. Also, instant download option is working fine in my setup.
object cache and database cache may cause issue with download link handling, you better keep those disabled, also page cache is enough to speed up site.
Having an issue with a package not being able to create a zip to bundle the files together. We have set permissions in the cache folder to 755
We are using Google Drive cloud extension and Download manager Pro.
Here is a link to the site – http://braveclients.com/donpapa/wpdm-package/brand-guides/
Click on the ‘Download package’ button to see that the resulting .zip has 0kb and comes out as a .cpgz which tells us that the zip cannot be created on the server side. Is there a setting in apache or on file permissions that would fix this ?
Server log:
[02-Feb-2017 11:58:45 UTC] PHP Warning: readfile : failed to open stream: No such file or directory in ……. class.FileSystem.php on line 92
You will find the [download_link_popup] tag implementation in /download-manager/libs/class.Package.php file.
You can also use .wpdm-download-link class to track click on [download_link_popup] button. You don’t have to edit plugin files in this approach.
Hi there. I’ve been having some problems with the plugin (I have the paid version) which I need to sort out urgently, and I’ve decided to update the plugin. There is a message saying that an update is available. I logged in and your status screen says my paid version has expired and I need to pay $45 to continue getting updates. I’ve paid the $45 but am having trouble understanding how to update. Following various threads in this forum I’ve been led to instructions here: http://www.wpdownloadmanager.com/doc/installing-wordpress-download-manager-pro/
But this isn’t quite relevant. It says delete the “free version” and not to worry it won’t delete my data. So I’ve went to my plugins page in WordPress and clicked to delete the existing pro version. I got a message checking I’m happy to delete the plugin AND the data. So I cancelled that.
It’s really not clear how to update this plugin. Couldn’t you put a link on the order page to some clear step by step instructions.
Also I don’t think it was clear that my previous $45 payment would be time limited and I’d have to pay again. Is this right? If so, how long do I get for the second $45 I just paid please.
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Hi
I have a similar issue. I need to show in the left sidebar links to the main categories created within downloadmanager. However as is – 100% of the categories and subcategories show up making it cluttered an unacceptable.
Cab you advise how we can discriminate or drop the sub categories? Even better is there a way to be able to work thru the category hierarchy on the left menu? Your documentation is weak in this area and also with respect to setting permissions.
Please advise if this covered in an extension or elsewhere.
You can easily show package thumbnail image using [thumb_WxH] template tag. For e.g. [thumb_700x400] will show 700px × 400px image preview.
There are already built-in link template with thumbnail. If you want you can build your own template too.
Your current link is generated by a shortcode that looks like [wpdm_pacakge id="package_id"]
To show direct download link use [wpdm_direct_link id="package_id"] shortcode. Check following screenshot, both shortcodes are showing same package. But the second one has direct download link.
https://www.evernote.com/l/AUflsEmNbFVKgpLmxnII-E64u7UHV8OpTHkB/image.png
