Search Results for 'download link'

I had the same issue with download links not working after updating (Safari) to latest version today. Did a couple of hard cache resets, the links worked again. No other settings were touched.

Thanks. I’ve not disabled the caching plugin completely yet.

But I have tried in a different browser and on a different PC altogether. With download links masked, the download button doesn’t work.

Hello @cestrian77, did you try disabling the cache plugin or from another browser? From my pc, I see js code updated and masked download link will work fine.

The download button is also not working for me… and I’ve installed all available updates.

The recommendation to “Unmask Download Link” works insofar as the download button now connects to the file, but making all site downloads indexable isn’t a great solution for us.

Are the updates supposed to have fixed this issue?

Question – could site-based caching be impacting at all? We use WP Fastest Cache.

Thanks

please give the related page/package URL for checking. I think it is maybe coming from your site. because WPDM doesn’t provide spam link when downloading links

Hi,

Where are you trying [download_link_extended] template tag in the link or page template? does the button showing nothing or not working at all. please give your package or page URL. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I’ve watched several of your YOUTUBE videos and nothing that is listed there is accurate when I apply steps to my download. Here are my issues:
1) I customized the color of the download button and it’s not changing. It remains green.
2) I’ve followed all instructions, but once I test and press submit, I only get a thank you with no further download.
3) When I visit the Lock Options in Package Settings, I do not see anyplace to add a Title as referenced in your YOUTUBE video AND I do not see a link of instructions for “After Submitting Form” as referenced in YOUTUBE – https://www.youtube.com/watch?v=hYM2fN-LVJ0&t=75s
Help!

Hi,
It was probably due to cache, download links are working for me. Please try now.

Please try to adjust the settings as I image attached, please make Unmask Download Link from the basic settings,

Thanks.

Which option has been set in your access settings as I image attached?

https://prnt.sc/tc6xuh

if you Only Block Download Link it will block only download link otherwise if you select Hide Everything, it will hide package title and info too.

Thanks.

For the frontend, you can easily edit it from

download-manager\tpls\wpdm-add-new-file-front.php file and the text as your own requirements.

you can follow the link below documentation,

Template Files

As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in the folder naming wpdm-add-new-file-front.php and edit the text as your requirements. let me know. if it helps you.

Thanks.

Hi,

It can be happened restricting role access from the package settings Allow Access option. and also can be due to the js cache. Please try clearing the cache. Alternatively, in the latest update 3.1.02, we have added an option to unmask the download link, that option will resolve the issue regardless of the js cache.