Hello Owen,
Thanks for contacting us.
Generally email lock is for free downloads to collect emails of the visitors. For premium downloads, you already get the email when they pay for the download. There is no need to collect email through email lock. So the feature will not work properly here with premium downloads. Hope you understand.
Let us know for further assistance.
Regards
Tanvir
Hello Kevin,
Thanks for contacting us.
You can set the allowed file types for Downloads > Settings > Basic
However, if the issue still persists, please share the related url of your website as well as admin access of your website in a private reply to check and inspect the issue further.
Regards
Tanvir
Hello Travis Harley,
Hope you are well. With the [wpdm_all_packages] shortcode you can display all the packages and if you want to show the table for a specific category or categories, you can use the categories parameter. please check the doc here for more details,
[wpdm_all_packages] – List all downloads in tabular format in a page
please check and let me know
Thank you and regards
Hello Alex,
Thanks for contacting WPDM Support forum.
However, you can check the below setting is already disabled
If all are set properly, Sometimes cache can cause this issue. So if you are using any cache plugin, kindly clear cache and disable that for some times.
After following all, if the issue still persists, please share temporary admin access in a private reply as well as realted downloads links.
Regards
Tanvir
Hi
The download template doesn’t appears on my post page.
I have this problem just now, with my last song.
If you go: https://tunes.audio/audio-archive/, you can reach all songs with button, but not the last one.
Other problem is, that if I on the downloads page to “Embed” click, the page will be darker and nothing happen. I can’t find the ID for the package.
I can send you a temp. Admin login pr PM, if you tell me how it works.
Cheers
Geza
This reply has been marked as private.
Hi,
I´m using https://deployer.org/ to deploy my site to different stages (local/staging/production). I also use https://roots.io/bedrock/ file structure.
Local dev – Everything works great. It works with bedrock file structure, file browser root is “<something>/web/app/uploads/”.
Staging/Production – Attached files not working. File browser root default is “<something>/deploy/releases/2/web/app/uploads” where “uploads” is actually a symlink to “<something>/deploy/shared/web/app/uploads/”. This works for uploads in standard media library. I can upload files in media library first and then go to downloads/package and then “select from media library”. Then the files will be attached, “__wpdm_files” in db will have correct urls, and user can download the attached files. BUT, if I choose the “drop zone” or green “select files” button, the attached files will add up in the attached files meta box, BUT as soon as I press “update”, all attached files (but not the latest uploaded) will disappear from the meta box and will not be saved to db (“__wpdm_files” is almost empty, only one id).
Any ideas what could be wrong here?
Thanks,
/Per
Hi,
You can manually delete already detached files from asset manager ( Admin Menu ► Downloads ► Asset Manager ). In future, if you want to delete unlinked files automatically, please use the following option:
I need to know how to set up a custom page template for all my downloads with some custom fields that I created
This reply has been marked as private.
Hello,
Thanks for contacting us.
To show templates like these, you have to set link templates for these. You will find that there are already some link templates created by default. You can check from Downloads > Templates > Link Templates. Then you can show all downloads using shortcodes with template parameter of wpdm
Please check details here:
Link Template
template tags are supported by link and page templates. You can show any contents dynamically on link templates by adding template tags from below:
Template Tags
Regards
Tanvir
Hi Nayeem,
thanks for the quick reply.
Our user-dashboard mainly contains a table list of all available download packages, as you can see in the screenshot I’ve sent in my previous message.
We used the [wpdm_user_dashboard]-shortcode to display the table.
Now we wish to add a column which displays the upload date and contains a sorting function (sort downloads by date).
I hope I could clear up any misunderstandings.
Thanks for the support
This reply has been marked as private.
Hi,
we are trying to use the shortcode [publish_date] within the link-template-default.php, but this shortcode is not working. But [update_date] is working without problems ..
We are using these shortcodes:
[wpdm_all_packages] – List all downloads in tabular format in a page
Hello Marco,
I have just checked the csv file that you provided.
Actually the row and columns are not in the same format that wpdm bulk import supports.
Please follow the doc here There is a sample csv (download here)
You can follow that csv to create the csv file with your downloads that needs to be uploaded.
Regards
Tanvir
Hello frank braun,
Yes, please check the doc here,
[wpdm_category] – Query All Downloads From One or More Categories
you shall find the parameter colspadand colsphone for responsive design. I hope it will help you. please check and let me know
Thank you and regards
Hello @Hassnain,
You can use the below shortcode to order by date
[wpdm_all_packages] – List all downloads in tabular format in a page
Here you can use the parameter order_by and order to show in order. Also you will be able to show top downloads by using parameter download_count
Let us know for further assistance.
Regards
Tanvir
This reply has been marked as private.
Hello,
Thanks for the details.
Generally there are some reasons behind the issue.
Please make sure you are using minimum version of PHP 7.4 or higher in your server and the latest version of wpdm pro that is 6.2.8 .
After that make sure you have added the license code from Downloads > Settings > License.
You can then also try creating a new test package.
However, if the issue still persists after following so, please also provide temporary admin access in a private reply to check and fix the issues quickly.
Regards
Tanvir
Hello,
Thanks for clarifying the feature you want.
currently the feature is not available with wpdm to show all downloads.
In this case, you can request a feature here. Maybe we could add it in our future updates.
Regards
Tanvir
Hi there,
My client has an issue whereby non-logged in users see a critical error message just above the downloads list and, in addition, not all downloads are listed (the list gets to S but no further).
If I reverse the display order, the list from Z – S can be viewed but the items beginning with A upwards cannot be viewed. The full list is 99 items and non-logged in users can only see 64.
These 2 errors don’t occur when a user is logged in.
You can view the errors at https://www.socialcaretrainingsolutions.com/resources/
Any thoughts or ideas most welcomed.
Kind regards
James
Hello Tanvir,
It seems you are telling about related downloads section. As you said feature only for widgets, The widget is working on select no of downloads packages to show, below the New Packages, if selected 5 or 10 Packages (how to get more files on the website that are uploaded before), to show in the widget area, I want to add a button of “view more”, below the New Packages, when button is clicked it’s redirects to the URL, where All New Packages are by ID’s.
Same as in Best Downloads, it’s redirects to the URL, where All Best Downloads Packages are available, according to their downloads.
Required: (New and Best Downloads URL Required)
URL Example:
https://example.com/category/new-downloads
https://example.com/new-downloads
https://example.com/best-downloads
Hope this will clear the requirement
Thank You
Thanks for replying. My Settings window does not look like the screenshot in the link you provided with instructions. I am going to Downloads -> Settings. I would upload the screenshot here if I could. Is there a way I can send you a screenshot of what I see? I do not see a button or a tab named: Constant Contact. The plugin is installed.
Hello,
I just purchased the Constant Contact Add-On for Download Manager. I do, of course ALSO have Download Manager. After activation I go to a package (all my downloads already have E-Mail Lock Option ON), but I do not see any place or Constant Contact tab to enable sending the e-mail to my Constant Contact account.
Yes, as I wrote, there are free downloads. (for registered users) and premium downloads for author. People who are not registered are not allowed to download anything.
