Hello! I’m asking for help with a security issue. Due to massive accesses on my site the host blocked it eventually. I know there is a bunch of possible reasons but since it concerns the database and the Download Manager is the most important plugin (the site is for downloading only) I wonder if there is a way to solve this via the settings in the Download Manager / PHP files. Even though the downloads are password protected, I thought maybe a captcha would help?
I checked the site with firewall and malware scanner but it seems alright. I assume some bots ar misusing the download directories or similar. Do you have an idea or maybe could have a look?
I would be glad to share the credentials if needed.
Best Regards!
I am wanting to create a page that is hidden on the front end of the site and only available once a user with the access as “Subscriber” logs into the site through the Download Manager login portal.
On this page, this is where we will have all protected files and documents shown and available. Again, I do not want this page available until someone logs in.
Also the ACCESS DENIED button is showing up on all 3 test files, even when logged in as a Admin or Subscriber.
I can send a Suscriber login account for testing if needed.
This is the page that shows the files that I wont to only be displayed if user is logged in.
https://nextechi23.sg-host.com/shareholders/shareholder-documents/
I recently discovered that my site can’t connect to Amazon S3 when Elementor, WPDM Amazon S3, ElementsKit Lite, and ElementsKit Pro are active (NOTE: ElementsKit Lit is required to activate ElementsKit Pro). Under Download > Amazon S3, the buckets never load. Also, in Downloads > Settings > Cloud Storage, I just get the spinner and can’t change any settings. Not only can I not select any buckets from the backend, but when someone tries to download a file on the front end, they get the “There has been a critical error on this website” message. If I deactivate ElementsKit PRO, then I can access S3 buckets on the backend and downloads from S3 work again on the front end. In my next reply, I will provide screenshots along with admin access and the ElementsKit Pro plugin file so that you can test and troubleshoot the issue. I am running Download Manager 6.3.6 and WPDM Amazon S3 3.1.4.
Steps to reproduce:
1. Elementor, ElementsKit Lite, ElementsKit Pro, Download Manager Pro, WPDM Amazon S3 installed and activated.
2. Buckets won’t load in the backend and downloads from S3 don’t work on the front end.
3. Deactivate ElementsKit Pro and then Amazon buckets load in the backend and S3 downloads work on the front end.
I have tested with all other plugins disabled, a default WordPress theme active, and all modules and widgets disabled inside of ElementsKit Lite and Elements Kit Pro.
Hello guys, on Chrome, some pdf downloads are not working. On Edge, I get a message that some PDFs cannot be downloaded securely. What should I do? What could be the problem? And how can I research this problem?
I tried to disable all plugins. Clear the cache. Reupload the file. Downgrade WPDM plugin.
I noticed that when copying the link from the button and opening it in a new window, the file downloads without a problem. https://www.trikdis.com/all-downloads/
Thanks 🙂
Good morning.
I’ve been poking around with the free version of WPDM trying to add several download categories and restrict its access to some user roles. So as said in this reply (https://www.wpdownloadmanager.com/support/topic/restricting-downloads-via-category/) i’ve:
So it shows like this:
(https://pasteboard.co/xuOOavtx68VD.png)
Then added a couple of downloads (packages) set “Allow Access” to empty and and added it to the given category, so for example this is are one package settings:
But this didnt work. The Download Category archive page is public so any one can see it and donwload the files, and also the downloadable files are public available.
(https://pasteboard.co/MoO0I1NBV4Tm.png)
I’ve upgraded to the PRO version but the problem persists, so it seems there s something i’m missing here
Please, what are the right steps to:
Thank you very much
Hello, I’m a new user and for some reason this is seeming way more complicated than it should. All i’m trying to do is add downloads to my membership site. When I go to create a new package, and upload a file from my computer it’s not uploading. When I go to change the icon associated with the package nothing shows up. When I go to preview a template nothing shows up and the page won’t scroll… I dunno everything just seems super glitchy.
Basically I just want to be able to have a simple shortcode to add to LearnDash lesson pages that displays either a PDF or MP3 icon, display the name of the file, and a little download button. Seems simple enough but for some reason the plugin doesn’t seem to be working. Am I missing something here?