Search Results for 'all downloads'

Hi all,

I have a pro license and I have created 2 dummy packages containing 1 PDF download.
The packages are available to all.

When I either login as an administrator or a subscriber, into the dashboard I can see the packages but when I click on them all I get is the title of that package as a blank page? So In the dashboard I have displaying the last 5 history downloads and this is where you see the packages to download, click on them and blank. Or as the administrator of the site if I click on the permalink of that package, again just the title of that package and no files to download.
I have created a dashboard page with the shortcode – [wpdm_user_dashboard signup=1 flaturl=0] And it displays ok.
I have created a my-downloads page with the shortcode – [wpdm_all_packages login=1 thumb=1 items_per_page="20" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"] And this too works fine.

However, when I click on the package BTN it goes to /download/btn/ and just the title displays – nothing else.

I would really appriate a quick answer from support please – urgent client request.

Thank you

Hi,

I have two questions.

1. When I disable “Ask for billing address on checkout page” in the Premium Package Settings it does not work. The billing information still displays in the checkout page. I must use a child theme and customize checkout-billing-info.php. Is there a way to make this function work?

2. I am building a subscription-based site where 1,000’s of products will be available to subscribers. In the user’s Dashboard when you click on “My Downloads” under the Membership section it lists all products, however, with 1,000’s of products that feature is pretty useless as it is out of the box. How can I customize that option to display something different or simply remove that option from the menu?

Thank You

When you click on the download, a critical error appears in all the downloads generated.

Maybe a stupid question. Under package – pricing and discounts there is an option for “Assign Role”. It forces the selection of a user role, even when importing packages it auto-assigns a role. There isn’t an option for NONE or NO ROLE. I’m thinking this came from the installation of “WPDM – Advanced Access Control” that I installed when trying to limit access to products for non-logged in users.

Will the auto-selection of a user role interfere with membership downloads where members get a 100% discount on package downloads?

Must a user role be assigned to the same user role of a regular non-member customer in order for them to purchase and download a package?

What are the scenarios where this Assigned Role is either valid or invalid since it can’t be set to None?

Thanks for your most excellent support.

I have a set up that’s not working on Chrome but works in Safari. I will post a link to the example privately.

There are multiple pages using this code and all of them are broken in Chrome (see side menu on page to navigate between them).

Page shortcode:
[wpdm_category id="meat" operator="IN" title="1" desc="1" toolbar="0" paging="1" orderby="field name" order="asc" items_per_page="50" template="card_preview_link__single_downloads" cols=1 colspad=1 colsphone=1 async=1]

Template code:
<div class=”link-template-default card mb-2″> <div class=”card-body”> <div><h3>[file_list]</h3></div> <p>[description]</p> </div> </div>

Hello I was able to make all my files to display only to subscribers and admin, download button changes to a login button, that’s great! But I would like to know how to force an user to register when they arrive to any page on my site. Is there a short code or pop up modal that I can use to accomplish this?

Simple terms, user navigates to a certain page where product downloads live, once they arrive to page pop up appears to register if they are not signed in already?

Thank you in advance!