I’m sorry?
So right now, if you have 200 users, and overall around 5000 downloads spread across these users:
The website owner has literally NO MEANS to see what downloads are assigned to user number 50?
There must be??? There has to be. Else that is an ENORMOUS DEEP FLAW in this system. A downloads manager where you cannot manage a list to see what is assigned to any given user??
Guide me on your demo – where do I go, to see all downloads, and see the users, so I can then filter by those the downloads are assigned?
ie. We have 200 clients, with 5000 downloads.
I want to see the downloads we have assigned to Client number 50.
Where do i go?
Simon
The slight problem is, when someone logs in to handle all the uploads for the users, they go to the backend. Thre is no backend screen that shows all the Packages/Downloads, assigned to each user.
From what you are sayingw e need to create a link in a custom menu, that goes to a page using your Shortcode.
What exact shortcode do we need on a page, that will show ALL download Packages, and then be able to filter by user? (or search by user)?
” And for your requirement you may trying from Downloads > All Packages section there will be a dropdown where anyone login or the administrator can filter packages by Author. Please check and let me know.” This won’t help. As this is for example, things that I personall yhave uploaded. I want to know ANYONE has uploaded and assigned to a particular member.
Simon
I am making your requirement more elaborate, with this shortcode logged in user can see the all the packages created by him not assigned to him. And for your requirement you may trying from Downloads > All Packages section there will be a dropdown where anyone login or the administrator can filter packages by Author. Please check and let me know.
Thank you and regards
I’d like you to be a little more elaborate on your reply please.
So in short, where we CREATE the packages and store them, there is no way to filter them by user to whom they are assigned.
So we have to create a page for admins, with a shortcode that they allows us to view ALL downloads assigned to each user? It’s not making sense to me.
If I post a login as a private reply can you setup the page on our site for me, so I can see what you mean? It’s basically a list of ALL Packages created and then a means to filter by user.
Simon
From the backend Downloads > All Packages section the feature may not available, but you can use this shortcode, it will show in the Downloads section the packages created by the user, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_profile-public-profile-short-code. Can you please check it again and let me know?
Thank you and regards
Hello Simon,
Are you searching such option from Downloads > All Packages section as I image attached for filtering packages by Author
please check and let me know.
Thank you and regards
I don’t mean in that page.
I mean when the admins go to the Packages page, they can’t filter on anything.
Downloads All Packages.
How do they go to this area, and filter by Users… or how do they do they anywhere else??
It’s a major flaw for them as that’s where they add them all, so how do they now go to that page, and filter by the user, to see if that users has all the downloads they need?
Simon
Unfortunately, search by tags feature is not available right now. If you want you can avail our Custom Upgrade Service
And also, I’m sorry for the misunderstanding. I thought you were looking to query all downloads from specified tag(s).
Regards
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Now it’s clear to me. It’s because of auto download option.
In free version there is no option called Disable Auto Download.
Download Manager Pro offers the option to disable auto-downloads, here is the screenshot
Regards
Hi
We want to view all downloads assigned to a given user, so that we can filter them, and maybe edit them, or see if one download package is missing.
How do we do this please?
I don’t see it in the Packages > Downloads, a Filter by User.
hope you can help.
Simon
Visitors of the site are not able to download files via the download manager form. Neither am I or other admins. We are all greeted with a “permission denied .txt file for any file that we attempt to download or view.
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I see in the URL Structure (first box on Downloads > Settings > General) allows the altering of the package and category URL base, but I would like to update the tags URL base. Is there a way to do that?
Hello, Jan
I hope this message finds you well and thanks for contacting us.
– If you delete all files from Asset Manager, it will also affect the files on server.
– Currently, you can use the short-code or share links to share assets with others.
– You can check this plugin Advance Access Control. This will help you to control user-specific access to your files and document downloads.
Regards
Hello cnmesoamerica,
Hope you are well. Your wp-admin credentials are not working. However, For the apostrophe issue with uploading file, can you please check the settings from Downloads > Settings > General > Upload Settings as I image attached,
And for loading the category automatically please add the init=1 parameter to your shortcode, Thus I hope it will resolve the issue. please check and let me know.
Thank you and regards
Hi,
trying to integrate the wpdm-form-lock to my downloads. But after i filled the form (liveform 4.74) it gets stuck – i see an ajax error with message: “is_file(): File name is longer than the maximum allowed path length on this platform (4096)”.
Please contact me for support.
Thanks
Hello Rudi Samyn,
Hope you are well. And sorry for the inconvenience. Can you please elaborate on the package appears expired and I can’t update/download issue, are you talking about your site Downloads > All Packages issue or your order issue here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases from your account. please check and let me know.
Thank you and regards
Hi Nayeem,
It is working logging in with the clients user but is not working when the client does it. Even if it is there browser what could be preventing it from being recorded?
How does the stats get recorded? What could stop it?
As there are multiple users that are not being recorded what could cause this?
If it was just user it would be OK but as this looks like it is quite a few members and the stats are important to see trends and also to ensure that downloads aren’t abused, it is really important that this is solved. So it would be good to know what external factors could stop the stats from being recorded and if anything can be done about it.
Thanks
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Hi Nayeem,
Thank you for checking. All downloads require a membership – so anyone who is downloading will need to have logged in.
While when I checked it seemed to work, there does seem to be a problem (as stated in my clients email)
Could you advise how to troubleshoot this further?
Hello Anna Nguyen,
Hope you are well. Thanks for writing to us. Download Stats is working properly from our testing site. If possible, please, give your temporary wp-admin login details in a private reply to check the issue. And for updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.
For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated, I hope that it will solve your issue.
If the problem persists then you can also manually update the plugin by downloading it from your purchase page, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.
Please check and let me know, if you have any queries.
Thank you and regards
