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Oct 5, 2017 at 9:59 pm #64194
In reply to: 500 error with unknown cause
Melissa KopfMemberWe cannot allow FTP access, however we would be able to package the site and send it to a secure address for you to work on it and then return the code. We also were able to pull the following error log. Please advise on the next steps to resolve this issue
Error log:
PHP Notice: get_theme_data is deprecated since version 3.4! Use wp_get_theme() instead. in /amimono/wwwroot/overture.informaticsinc.com/wp-includes/functions.php on line 3384, referer: http://overture.informaticsinc.com/download/test-package/
PHP Notice: Constant SCRIPT_DEBUG already defined in /amimono/wwwroot/overture.informaticsinc.com/wp-config.php on line 83, referer: http://overture.informaticsinc.com/download/test-package/
PHP Notice: Constant WP_DEBUG_LOG already defined in /amimono/wwwroot/overture.informaticsinc.com/wp-config.php on line 85, referer: http://overture.informaticsinc.com/download/test-package/
PHP Notice: Undefined index: contact-form-7 in /amimono/wwwroot/overture.informaticsinc.com/wp-includes/class.wp-scripts.php on line 201, referer: http://overture.informaticsinc.com/download/test-package/
PHP Notice: Trying to get property of non-object in /amimono/wwwroot/overture.informaticsinc.com/wp-includes/class.wp-scripts.php on line 201, referer: http://overture.informaticsinc.com/download/test-package/
PHP Notice: get_bloginfo was called with an argument that is deprecated since version 2.2! Thehomeoption is deprecated for the family ofbloginfo()functions. Use theurloption instead. in /amimono/wwwroot/overture.informaticsinc.com/wp-includes/functions.php on line 3501, referer: http://overture.informaticsinc.com/download/test-package/
PHP Notice: Undefined index: contact-form-7 in /amimono/wwwroot/overture.informaticsinc.com/wp-includes/class.wp-scripts.php on line 201, referer: http://overture.informaticsinc.com/download/test-package/
PHP Notice: Trying to get property of non-object in /amimono/wwwroot/overture.informaticsinc.com/wp-includes/class.wp-scripts.php on line 201, referer: http://overture.informaticsinc.com/download/test-package/Oct 5, 2017 at 7:37 pm #64183In reply to: Link Color and Hover Icon
ShahriarModeratorYou can add custom css to change the color. Please send me the URL. I will suggest you required css.
Oct 4, 2017 at 10:24 pm #64147In reply to: Can't Get Table Shortcode to Sort Properly
Michael ChuchroMemberWas this issue resolved? I am having the same issues as described by Scott. Anytime I add a new package after the initial bulk upload, it does not display in alphabetical order. I created a dummy package with just a title and added it to a category. I am running WPDM 4.7.1. You can see how the issues described by Scott are still occurring at the below URL.
Oct 4, 2017 at 8:04 pm #64142In reply to: Custom Work Quote
Malcolm BeyerMemberOK. This is a good short term solution, but we would still like to use your Download Manager program to be able to upload and create a package of an iOS app and have user download it.
The problem we have is that you can’t download the iOS .ipa feel directly. Apple requires that we link to a .plist file that includes information on the file as well as the link to the file. The .plist file needs to be linked from the following URL structure:
href=”itms-services://?action=download-manifest&url=url of the manifest file”
We can’t use the URL feature to add a package, because it doesn’t recognize “itms-services” as a protocol.
Is there a way to make that happen?
Oct 4, 2017 at 5:41 pm #64117In reply to: WPDM Directory Add-on – search doesn't work
ShafayetModeratorI found archive page ( directory addon ) is working fine. please give me the URL where you facing an issue.
Oct 4, 2017 at 3:48 pm #64097
ShahriarModeratorDid you create the LinkedIn app?
When creating the app add your site url in app settings, please check following screenshot.
https://www.evernote.com/l/AUfnDAjf_J9Dfb4agwprvSaUmGNNAShvtJcB/image.png
Save Client ID and Client secret in Downloads Settings Social Settings LinkedIn App Settings panel.
Please send temporary wp-admin login info if having preview issue after connecting LinkedIn app.
Oct 4, 2017 at 12:03 am #64043
Michael ChuchroMemberAfter i use the bulk import tool, 0 kB image files are created and added to my Media folder. The 0 kB images are duplicates and named identically to images that were previously uploaded. this doesn’t happen with the pdf’s. Prior to bulk importing I upload all pdf’s and preview images to the media folder.
Do you have any solutions to this problem?
I am also having an issue in which the preview images are not always added to the packages, even though the urls are correct.
Sep 27, 2017 at 9:40 pm #63780In reply to: Custom Work Quote
ShahriarModerator1 ) Not sure yet about the process. Please send documentation to get a clear idea of how this works. Although, it seems opening of .ipa might not be possible from WPDM side.
2 ) We added the iTunes URL ( Attach File meta box URL Tab ) instead of a file in WPDM for iOS
Sep 27, 2017 at 7:25 pm #63776In reply to: Link custom field data
ShahriarModeratorAre you using WPDM Advanced Custom Fields add-on? It is possible to link custom data using this add-on.
1 ) Create 1 text custom fields and another URL custom field. Set name and URL in respective fields when creating the package.
2 ) In your custom template use this format to add link to the text
<a href="[acf_ACF_url]">[acf_ACF_Text]</a>Sep 27, 2017 at 2:31 am #63735Topic: Any way to add Download Link URL to Attachments?
in forum Download Manager Pro
Susan GilliesParticipantI’m working on a site with well over a thousand documents, many of which will be grouped in packages. Is there any way to add the Download Link to the list of attachments?
I’m using the [premium_file_list] tag in the template and what I’d like included besides the “download” button is a link from [wpdm-download-link]. When they click on the link, they’d be able to see all the details, preview images, etc. of the individual file within the document. Does that make sense? (I already have it set to allow for individual file downloads.)
Thanks!
Sep 21, 2017 at 1:43 pm #63211In reply to: Help Settings
ShahriarModerator1. The license key is not the order ID. This doc explains how to get your license key https://www.wpdownloadmanager.com/doc/where-is-my-license-key/
2. Use this shortcode for dashboard page
[wpdm_user_dashboard flaturl=0]3. Point 2 should fix this too
4. What kind of issue did you face with Package list addon?
5. Package List does not serve download of selected packages at once. This addon helps the user to create lists of packages. If you want to download preselected files at once then you need File Cart addon.
Sep 20, 2017 at 9:07 pm #63151In reply to: [wpdm_category] permissions bug
ShahriarModeratorAll packages should be visible in category shortcode page. It works in my test here https://demo.wpdownloadmanager.com/wpdmpro/category-short-code/
Same setup works in my test here https://demo.wpdownloadmanager.com/wpdmpro/category-short-code/
Allow access field is empty for “UI Pack” package. It’s category “Products” is accessible by “demo” user role from category settings. So, “UI Pack” is shown when you login as demo user ( demo/demo )
Now I need to check your installation as admin to find if your issue is related to any other plugin conflict. Or if you can please re-create the scenario in our demo site.
About the zip file, files from URL are not packed with zip because WPDM can only access files that are stored on your server. So, It doesn’t include remote files with zip. You are correct about the missing info. We will add this in doc soon.
Sep 20, 2017 at 7:11 am #63119In reply to: Get set-up of my eCommerce pack done by you
ShafayetModeratorYes, actually you are seeing the correct details page https://oni-online.com.au/download/blossom/ , in the forum it just showing a oEmbed snapshop from the link. “Download Me” button changes.
Yes, if you want to use wpdm page templates, you need to select “Use Page Template”:
https://www.evernote.com/l/AV35DPLnWnNOPqTEYlUfyl5olrdJObwWoF0B/image.png
- Create package for every photo you want to sell, you also can sell multiple photos in same package as a bundle ( Demo: https://demo.wpdownloadmanager.com/wpdmpro/download/premium-fonts/ )
- If you want to show a photo in any specific page you may use package shortcode, but there are category page ( https://oni-online.com.au/download-category/html-css/ ) to show the list or category shortcode to show mutiple packages using single shortcode. Also we have another add-ons to show packages with all categories and search option:
Demo: https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/ - Custom will be able to download their items from here:
https://oni-online.com.au/user-dashboard/ ( They also will get an email with their download page url )
Also a download button will apear in product page after they complete the purchase of it.
BTW, you can remove or edit all sample packages and categories.
Sep 20, 2017 at 12:58 am #63109In reply to: Get set-up of my eCommerce pack done by you
Fiona SmallwoodMemberThis reply has been marked as private.Sep 19, 2017 at 9:55 pm #63103In reply to: [wpdm_category] permissions bug
Matthew SwiftMemberThis reply has been marked as private.Sep 18, 2017 at 8:06 pm #63037In reply to: File display issue on mobile devices
ShahriarModeratorThis reply has been marked as private.Sep 17, 2017 at 3:16 pm #62965In reply to: Recommended Downloads Not Showing
ShahriarModeratorWe have added extra parameter
recommendedto control the suggested downloads. Please check the shortcode doc here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/[wpdm_user_dashboard recommended="recent" signup=1 flaturl=0 fav=1]Sep 13, 2017 at 12:17 pm #62786
ShafayetModeratorI tested it all the possible way, also I changed the download URL to avoid interruption from caching plugin. I found download links are working great. However, the download link sent to an email address will expire after it is used for 3 times to avoid sharing it publicly. But please let me know if you found the issue with any specific package.
Sep 12, 2017 at 2:49 pm #62739In reply to: wpdm_all_packages Display Format
Mike StorvickMemberThank you very much, unfortunately that doesnt seem to be returning any data. I have validated both my test downloads contain data in these fields:
<tr>
<td style=”background-image: url(‘<?php echo $ext ; ?>’);background-size: 32px;background-position: 5px 8px;background-repeat: no-repeat;padding-left$
<?php the_title(); ?>
</td>
<td><?php echo wpdm_acf([ID], “cardatabase/make”); ?></td>
<td><?php echo wpdm_acf([ID], “cardatabase/model”); ?></td>
<td><?php echo wpdm_acf([ID], “cardatabase/year”); ?></td>
<td class=”hidden-xs” data-order=”<?php echo strtotime(get_the_date()); ?>”><?php echo get_the_date(); ?></td>
<td><?php echo $download_link; ?></td>Sep 8, 2017 at 4:45 am #62615In reply to: Factory Reset
ShafayetModeratorFrom your email:
Apologies for the email but I’m unable to post on the forums?
…www.wpdownloadmanager.com/support/topic/factory-reset/#post-62564
OK. In the interim I’m using a different plugin to send WPForm data to Zoho from helpforwp.com.
….co.uk/the-adaptive-enterprise/
So using above url…
1. wpdownloadmanager form-lock add-on embeds a WP From into the link template
2. upon submission, user gets an email with download link
3. at the same time helpforwp plugin posts the data to ZohoHowever, in step #2, when I submit a download request as a ‘user’, I now get emailed the file link 3 times? Any ideas?
Also is there a way to suppress the ‘Download link sent to your email’ message as I now have 2 confirmation messages, one from WP Forms and wpdownloadmanager.Thanks
#3. I thought you were using our Zoho CRM addon, which is only compatible with email lock option for now. However, if you are using the Zoho CRM addon for wpform from helpforwp, it should work fine.
# I’m seeing only one notification after form submission
# 3 emails probably becuase of the conflict with other wpform add-ons, however, I’m checking this.
Sep 6, 2017 at 7:55 pm #62567In reply to: User Roles & Individual Access
ShafayetModeratorYou don’t need to create a role for every user, if you assign specific users to a package, only assigned user can download it. For example:
https://www.evernote.com/l/AV28mhTHX-xELKGQpSmUvKZYIo-B6K-AShwB/image.png
And frontend:
https://www.evernote.com/l/AV1g8lLv1ZZPl4DwLpnuH_y5dVf5LEIKu38B/image.png
Now other users will be able to download it.
But, be careful when selecting a category, a package inherits all access from select category ( Docs: https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/ ).
Please let me know if anything still is not clear, or give me any package URL where it is not working as you expected.
Important:
Please update your wpdm pro and add-ons, you are using very old version. Please download the latest version from premium download area ( https://www.wpdownloadmanager.com/user-dashboard/purchases/ ), deactivate and delete old version ( The process will not harm any of your data ), install and activate the latest version. From next update, you will be able to update the plugin in 1 click from wp admin plugins page.Sep 4, 2017 at 5:12 pm #62469In reply to: Amazon S3 folder with "." in folder name
wanliyaParticipantThis reply has been marked as private.Sep 1, 2017 at 2:00 pm #62362In reply to: Download link to external link
Razia SultanaModeratorHi,
Sorry for your trouble, the issue was related to our wppromembership plugin when remote url is attached, however, I’ve fixed it in your installation and also added the fix in our side for the next update.
Aug 30, 2017 at 8:39 pm #62266In reply to: Download link to external link
ShahriarModeratorAfter clicking the ‘+’ button URL is added to the Attached Files meta box.
Did you try to download the file from frontend? Please send temporary wp-admin login info in private reply if still can’t figure it out.
Aug 29, 2017 at 5:08 pm #62192In reply to: Video file upload
ShahjadaKeymasterInstead of uploading view on your server, you may upload to youtube, then attach youtube video URL with wpdm package, and finally, use
[youtube_player]tag in the page template to play video. But only possible in pro version. However, we shall add the video upload and play support for free version soon. -
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After i use the bulk import tool, 0 kB image files are created and added to my Media folder. The 0 kB images are duplicates and named identically to images that were previously uploaded. this doesn’t happen with the pdf’s. Prior to bulk importing I upload all pdf’s and preview images to the media folder.
Do you have any solutions to this problem?
I am also having an issue in which the preview images are not always added to the packages, even though the urls are correct.
I’m working on a site with well over a thousand documents, many of which will be grouped in packages. Is there any way to add the Download Link to the list of attachments?
I’m using the [premium_file_list] tag in the template and what I’d like included besides the “download” button is a link from [wpdm-download-link]. When they click on the link, they’d be able to see all the details, preview images, etc. of the individual file within the document. Does that make sense? (I already have it set to allow for individual file downloads.)
Thanks!