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Plugin issues SiteGround wordpress installation

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Sep 14, 2018 at 11:52 am #87119

Elena
Member

Hi!
I have 2 issues in the plugin in wordpress:
1) In Download – Settings, the button “Save Settings” doesn’t work. It doesn’t save the option that I selected. Can I fix this problem?
2) The page of “restricted area” is visible also the user is not logged in. How can I make the page visible only to registered users(*)?

(*) The shortcode that I used in the page “restricted area” is:
[wpdm_tag id="cliente" title="Documents" toolbar="1" item_per_page="10" order_by="title" order="asc" cols=4 colspad=2 colsphone=1]

Thank you for helping.

Sep 27, 2018 at 5:26 pm #87530

Shafayet
Moderator

1#
It may happen due to some server settings, especially in siteground hosting. Please add the following to your site’s .htaccess file to get it to work:

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Or, Please contact hosting support to fix the issue
2#
Please give me your URL and a temporary wp-admin login info to check.

Viewing 2 posts - 1 through 2 (of 2 total)

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