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Failed – Network Error

Viewing 11 posts - 1 through 11 (of 11 total)
Sep 4, 2018 at 12:41 am #86756

Leslie W
Participant

I am getting ‘Failed – Network Error’ for large files. The one I have been trying is 631 MB. It fails anywhere between 60 and 80 MB. I tried it on 2 different computers/networks, disabled any cache plugins and have talked to the hosting service. They claim it should work fine. I have tried to find more specific errors in the console and network tabs and don’t see anything. Can you either point me in the right direction of where to look or help? I am using the free version but can purchase the pro version if you see it necessary. It works great otherwise. Does everything we need!

The page is at: url removed File is the first one on the page, “Corepoint Setup 7.1.0”.

Thanks!

Sep 4, 2018 at 7:12 am #86767

Shafayet
Moderator

Hi,
Please give me temporary wp-admin login info in a private reply to check your issue.

Sep 5, 2018 at 6:14 pm #86847

Leslie W
Participant
This reply has been marked as private.
Sep 6, 2018 at 2:12 pm #86873

Matt Surowiec
Member

I’m having the exact same issue – downloads of a similar size that worked perfectly fine a few weeks ago. Following for hopeful resolution!

Sep 7, 2018 at 3:02 pm #86935

Leslie W
Participant

I solved my problem! It has to do with the hosting service, WpEngine, putting a time out limit at 1 minute. I uploaded the file to a different server and utilized the “URL” option you give and it downloaded faster and completely. I am going to try the “chunk upload” option that I just now noticed ๐Ÿ™‚

Thank you for your help and your plugin!
Leslie

Sep 12, 2018 at 8:06 pm #87075

Leslie W
Participant

I’m sorry, I’m back. I still need help figuring this out. Here’s what’s happening:

I talked to WPEngine and they turned off the timeout setting and now the file is downloading but it takes 10 minutes when it’s using WDM ( url removed ). (7.1.0 version)

But yet if I go directly to the file via url, it downloads in 2 minutes. (url removed)

And yet, if I load the file on my separate Hostgator server and use WDM using the url option, it takes 2 minutes. (url removed) (6.0.3 version )

So the combination of WPEngine and WDM takes 10 minutes. Can you help me figure out why? I have talked to WPEngine around and around and they are no help!

Btw, I tried using the chunking with default settings and it didn’t seem to make any difference.

Thank you for your help!

Sep 24, 2018 at 6:39 pm #87411

Shafayet
Moderator

If you add it as URL in wp engine too, it will take 2 mins.

Sep 25, 2018 at 12:05 am #87439

Leslie W
Participant

OMG. Wish I would have thought to try that. Thank you so much!

Oct 2, 2018 at 1:33 pm #87676

Leslie W
Participant

Shafayet,

Can you please delete the url’s in my correspondence above? We noticed they’re coming up during searches. And the links are to the dev site. Or can I edit my posts so I can delete them?

Thanks so much!

Oct 7, 2018 at 2:07 pm #87859

Shahriar
Moderator

Deleted all URLs.

Mar 16, 2020 at 4:17 pm #122270

Cal Olson
Participant

Good day. I’m having the same issue when I try to download the History. Get notice accross all browsers “Failed – Network error” Typically this allows me to download the cvs file of various downloads. Hosted in WP Engine. Any help would be appreciated

Viewing 11 posts - 1 through 11 (of 11 total)

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