Hi @b-maria,
You can use your own email address or mine humayon@w3eden.com too. Also, just WordPress admin access and URL is enough.
However, I am giving you below the add-on links. Please download and install them.
WPDM – Archive Page Version 4.1.6
https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
WPDM – Dropbox Explorer Version 1.5.0
https://www.wpdownloadmanager.com/download/dropbox-explorer/
WPDM – Extended Short-codes Version 2.9.0
https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/
WPDM – Google Drive Version 1.5.1
https://www.wpdownloadmanager.com/download/google-drive-explorer/
WPDM – TinyMce Button Version 2.9.0
https://www.wpdownloadmanager.com/download/advanced-tinymce-button/
Thanks
Hello,
Hope you are well. And sorry for the inconvenience. We have released the latest version 3.2.12 of the WPDM plugin and add-ons. According to the latest update of WPDM, you also need to update the other add-ons as well. Please update them, or you can download the latest version add-ons from here.
I hope it will work fine then. If it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
Hi @hughworm,
I have made your last post private based on your request.
As I have said before you have added file as URL/from media library that’s why file size is not getting calculated. Have a look at this.
I have created a new package here and added file by using Drop Files Here section and it’s working fine like this.
Hope you understand now.
With Regards
Hello @pnovsyd,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.5 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. Please update them, or you can download them from here.
I hope it will work fine then. If it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
Hi, i’ve set like your example but i don’t view subcategories
I think i’ve got to add something here where i get the title?
$html .= '<li><a href="' . wp_get_attachment_url( get_post_meta( get_the_ID(), 'documento_allegato', true ) ) . '" target="_blank">' . get_the_title() . '</a></li>';
Hi @dl4smm,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
Hello @acn,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your mem account/login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hope you are well. And sorry for the inconvenience.
In our test environment files are getting downloaded and count functionality is counting properly while using IDM.
We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons especially Download Limit as well which is right now version 2.6.1. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hi @apollosat,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the WPDM Page Templates add-ons as well which is right now version 1.1.0. Please update them, or you can download the latest WPDM Pro version from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you
Hi @aloette1978,
Hope you are well. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then.
If not, then please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hello @stock-jan-photo,
Sorry for the misunderstanding since you have posted your topic in the Pro support forum. You don’t need the Pro version.
Also, According to the latest update of WPDM, you also need to update the other add-ons as well. So, please update your Download Limit add-on to version 2.6.1 or you can download the latest version from here.
If still the problem exists then provide us with your admin login credentials and site URL with us in a private reply.
Thank you
Hello,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the WPDM Extended Short-codes plugin as well which is right now 2.9.0. please update it.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
Hi @stock-jan-photo,
Welcome to the support forum.
In our testing environment download limit is working fine.
Make sure that you are using the latest version for WPDM Pro 6.0.4 as well as the Download Limit add-on 2.6.1.
If still, the problem exists then please provide us with the relevant page/file URL. Also, if possible can you share your WordPress admin login credentials and site URL with us in a private reply so that we can debug and give you a better solution about it?
thanks
Hi @rajputharvi,
Sorry to say that I didn’t get it.
Please provide the login credentials and website URL here in private reply or you can send it to the below email address.
humayon@w3eden.com
Thank you
Hi @twomuch,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
Hi @dgertken,
Sorry for the inconvenience.
If you have updated to the WPDM Pro latest version and WPDM- Archive Page add-on to the latest version then it should solve the issue.
Also, the latest version comes with optimizations, bug fixes and security patches. So, I recommend you use it. However, the latest add-ons are also optimized to work with the latest version of WPDM Pro.
So, please share your related file/package URL, if possible, please, give your temporary wp-admin login details and URL in a private reply for checking the issue.
If you still need the older version then please download version 5.4.1 from here.
One more thing, please open a separate support topic with your own issue in the future so that we can track and give you a better solution.
Thank you.
I can see code in FileSystem::zipFiles() that’s passing URLs of files to ZipArchive::addFile(), but I think it expects a file path? The result is each addFile fails and the created zip is empty.
Hi @nrodes,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well especially Form Lock which is right now 1.9.0. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you
Hello,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well especially Form Lock which is right now 1.9.0. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hello @mdudek,
Sorry for this inconvenience.
Make sure that WPDM and all add-ons you are using of WPDM are in the latest version.
If, still the problem exists then please share related urls and your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?
Best Regards
Hello @zpodraza,
Please add a password in private reply or send the password reset link. I didn’t get it yet.
However, which according is not working can you please give us a screenshot and related URL?
Thank you
Hello,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hi @raouf,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you
Hi @partnerrelations,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM plugin and add-ons. According to the latest update of WPDM, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
Thank you
Hello @nationalpharmacy,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please don’t forget to share the related page/file/package URL with us.
Thank you