Search Results for 'Add Url'

Hello @acn,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your mem account/login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hope you are well. And sorry for the inconvenience.
In our test environment files are getting downloaded and count functionality is counting properly while using IDM.
We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons especially Download Limit as well which is right now version 2.6.1. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hi @apollosat,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the WPDM Page Templates add-ons as well which is right now version 1.1.0. Please update them, or you can download the latest WPDM Pro version from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you

Hi @aloette1978,
Hope you are well. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then.
If not, then please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hello @stock-jan-photo,
Sorry for the misunderstanding since you have posted your topic in the Pro support forum. You don’t need the Pro version.
Also, According to the latest update of WPDM, you also need to update the other add-ons as well. So, please update your Download Limit add-on to version 2.6.1 or you can download the latest version from here.
If still the problem exists then provide us with your admin login credentials and site URL with us in a private reply.
Thank you

Hello,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the WPDM Extended Short-codes plugin as well which is right now 2.9.0. please update it.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hi @stock-jan-photo,
Welcome to the support forum.
In our testing environment download limit is working fine.
Make sure that you are using the latest version for WPDM Pro 6.0.4 as well as the Download Limit add-on 2.6.1.
If still, the problem exists then please provide us with the relevant page/file URL. Also, if possible can you share your WordPress admin login credentials and site URL with us in a private reply so that we can debug and give you a better solution about it?
thanks

Hi @rajputharvi,
Sorry to say that I didn’t get it.
Please provide the login credentials and website URL here in private reply or you can send it to the below email address.
humayon@w3eden.com
Thank you

Hi @twomuch,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hi @dgertken,
Sorry for the inconvenience.
If you have updated to the WPDM Pro latest version and WPDM- Archive Page add-on to the latest version then it should solve the issue.
Also, the latest version comes with optimizations, bug fixes and security patches. So, I recommend you use it. However, the latest add-ons are also optimized to work with the latest version of WPDM Pro.
So, please share your related file/package URL, if possible, please, give your temporary wp-admin login details and URL in a private reply for checking the issue.
If you still need the older version then please download version 5.4.1 from here.
One more thing, please open a separate support topic with your own issue in the future so that we can track and give you a better solution.
Thank you.

Hi @nrodes,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well especially Form Lock which is right now 1.9.0. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Hello,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well especially Form Lock which is right now 1.9.0. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hello @mdudek,

Sorry for this inconvenience.

Make sure that WPDM and all add-ons you are using of WPDM are in the latest version.
If, still the problem exists then please share related urls and your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Best Regards

Hello @zpodraza,
Please add a password in private reply or send the password reset link. I didn’t get it yet.
However, which according is not working can you please give us a screenshot and related URL?
Thank you

Hello,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hi @raouf,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hi @partnerrelations,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM plugin and add-ons. According to the latest update of WPDM, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
Thank you

Hello @nationalpharmacy,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please don’t forget to share the related page/file/package URL with us.
Thank you

Hello @phillp01,
Sorry for any misunderstanding.
You added only two videos here about activating/deactivating plugins. I didn’t find any issue there.
Also I have just checked that advanced custom fields activated. But Still I don’t see any issue with downloads. There is advanced custom field in download package.
I may have missed it. Could you please share related url and description about the issue so that I can get it?

Thanks

Hello @thandiinlondon,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details and admin URL in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us where the issue is appearing.
However, please open a separate topic in the future so that we can give you a better solution ASAP.
Thank you

Hello @phillp01,

I updated wpdm- extended shortcode addon. Changed templates to the custom template biophorum but don’t see any other issues with templates.

If you see any issues, please share related urls and let me know details about the issues.

Thanks

Hello @meppovic,

Can you please share which shortcode is not working and its related URL, And I have checked that, login is working fine here, https://softportal.cz/wpdm-test/. And the issue you claimed with the google drive add-on, but it is not installed on your side. please check and let me know.

Thank you and regards

Hello,

Please Enter redirect URLs as below:
https://websupport.cdbsolutions.com.br/wp-admin/post.php
https://websupport.cdbsolutions.com.br/wp-admin/post-new.php

in here:

and in your site add https://websupport.cdbsolutions.com.br/wp-admin/post-new.php like this:

I hope it will fix the issue.

Thanks

Hi @ricardoj,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you