Search Results for 'Add Url'

Hello @phillp01,
Sorry for any misunderstanding.
You added only two videos here about activating/deactivating plugins. I didn’t find any issue there.
Also I have just checked that advanced custom fields activated. But Still I don’t see any issue with downloads. There is advanced custom field in download package.
I may have missed it. Could you please share related url and description about the issue so that I can get it?

Thanks

Hello @thandiinlondon,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details and admin URL in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us where the issue is appearing.
However, please open a separate topic in the future so that we can give you a better solution ASAP.
Thank you

Hello @phillp01,

I updated wpdm- extended shortcode addon. Changed templates to the custom template biophorum but don’t see any other issues with templates.

If you see any issues, please share related urls and let me know details about the issues.

Thanks

Hello @meppovic,

Can you please share which shortcode is not working and its related URL, And I have checked that, login is working fine here, https://softportal.cz/wpdm-test/. And the issue you claimed with the google drive add-on, but it is not installed on your side. please check and let me know.

Thank you and regards

Hello,

Please Enter redirect URLs as below:
https://websupport.cdbsolutions.com.br/wp-admin/post.php
https://websupport.cdbsolutions.com.br/wp-admin/post-new.php

in here:

and in your site add https://websupport.cdbsolutions.com.br/wp-admin/post-new.php like this:

I hope it will fix the issue.

Thanks

Hi @ricardoj,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hi @candidenovellic-com,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here. The current latest version of the WPDM-Archive page add-on is 4.1.4.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
Thank you.

Hello @phillp01,

Sorry for the inconvenience.

Now you are at the right place. It is the support forum. Everyday many users getting right solutions here. We are working hard to make users happy.

First of all please Make sure that WPDM and all add-ons you are using of WPDM are in the latest version. Now the latest version of wpdm is 6.0.2 . If you can’t update it directry from WordPress dashboard, Please update from here

then if still the problems persists, could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?

If possible please also share your admin login credentials with us in a private reply so that we can debug and give you a better solution about it?

Thank you

Hello,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hi,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.3 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please don’t forget to share the related page/file/package URL with us.
Thank you.

Hi,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us.
Thanks.

Hi,
In this case please share the related page/file/package URL with us?
Also, give your temporary wp-admin login details in a private reply for checking the issue.
And, add to cart is working fine in our test.
With Regards

Hi,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us?
Best Regards

Hi @grupporapullino,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us.
Thanks

Hello @ericbjohnson,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, don’t forget to share the related page/file/package URL with us.
With Regards

Hello @emilio,
Hope you are well. And sorry for the inconvenience. We have released the latest version of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here, 
. I hope it will work fine then. if it doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Also, please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thanks

Hi,
Hope you are well. please make sure that WPDM and its related all other add-ons are up-to-date. For now, please download and update your add-on from here. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details and related URL a private reply for checking the issue.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Best Regards

Hello @bpw1133,

Hope you are well. And sorry for the inconvenience. We have released an updated version of the main plugin and add-ons. For making updates, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO plugin. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will help you. If this doesn’t help you in resolving the issue, please share your issue-related page/package URL, and please give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @tony-cmm,

Hope you are well. and welcome to our forum. You can search our forum from this page, https://www.wpdownloadmanager.com/support. And are you using this add-on, https://www.wpdownloadmanager.com/download/download-manager-addons-for-elementor/. please elaborate on your issue. For elaborating issue, you can share the related URL or screenshots too

Thank you and regards

Hi @csciences,

Hope you are well and Sorry for the inconvenience. Can please share your site URL too, and we have released an updated version. For making updates, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO plugin. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will help you. if this doesn’t work, please let me know, I shall assist you to solve the problem

Thank you and regards

Hi @kathrynbluelobster-co-uk,

Hope you are well. and sorry for some late. I have tried importing CSV file from my testing site. I have checked that, it is giving `403 Forbidden warning here,

https://wpdmpro.w3eden.com/download/recommendations-for-rtqc-procedures/

It can be caused for conflict between other plugins, you can also deactivate or activate other plugins for checking,

The two most likely causes of the 403 Forbidden Error on WordPress are:

Corrupt .htaccess file
Incorrect file permissions
It’s also possible that you’re seeing the error because of an issue with a plugin that you’re using at your site. In this article, we’ll show you how to troubleshoot all of these potential issues.

403 Forbidden Error Variations
Like many other HTTP status codes, there are a lot of different variations for how this error code presents itself.

Here are some common variations that you might come across:

“Forbidden – You don’t have permission to access / on this server”
“403 – Forbidden: Access is denied”
“Error 403 – Forbidden”
“403 – Forbidden Error – You are not allowed to access this address”
“403 Forbidden – nginx”
“HTTP Error 403 – Forbidden – You do not have permission to access the document or program you requested”
“403 Forbidden – Access to this resource on the server is denied”
“403. That’s an error. Your client does not have permission to get URL / from this server”
“You are not authorized to view this page”
“It appears you don’t have permission to access this page.”
If you’re on an Nginx server, it will look like this below. Basically, if you see any mention of “forbidden” or “not allowed to access”, you’re probably dealing with a 403 Forbidden error.

For more details you can check this article too, https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

please check those issues, or you may contact with hosting service provider for the resolution if those don’t help you. please let me know and if you have any further queries

thank you and regards

Hello @rvsilva,

Could you please provide more details about the issue you are experiencing? Also let me know what have you added as the redirect url?

If possible please give temporary admin access and Client ID and Client Secret in a private reply.Then I could be able to help you quickly

Thanks

Hello,
Please update WPDM to v3.2.04 and Elementor add-on v1.0.7, it will work fine now.
You can share the screencast/movie through a google drive link.
If, still the problem exists then please, give your temporary wp-admin login details and URL in a private reply for checking the issue.
Thanks.

Hello @pixielation,

Sorry to hear about the issue.

Could you please elaborate the issue and send me relevant url to show the issue? also details about the modifications you did.If possible please share admin access of your website in a private reply.

However we have different addons for related purposes. You can check those:

Form Lock – Ask users to fill a form to get access to download

Advanced Access Control

Thanks