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add on Dropbox

Viewing 6 posts - 1 through 6 (of 6 total)
Sep 22, 2021 at 1:30 pm #162105

carin otten
Participant

Hi,
I activated the add-on Dropbox and set all required settings etc. Attache file ( select from Dropbox), use the shortcode
hit download button, and then nothing……NO download possible. Nothing happens at all.

Sep 23, 2021 at 5:00 am #162132

Humayon
Moderator

Hello @pluk64,
Hope you are well. And sorry for the inconvenience.
Make sure that you are using the latest version of the WPDM and dropbox add-on.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Sep 23, 2021 at 8:03 am #162141

carin otten
Participant
This reply has been marked as private.
Sep 23, 2021 at 9:56 am #162154

Humayon
Moderator

Hi @pluk64,
Please check now we have adjusted your issue. Dropbox API was not connecting properly.
You should be able to download the dropbox attached file now.
With Regards

Sep 23, 2021 at 11:48 am #162159

carin otten
Participant

Ok, I will check ☺️

Did I something wrong in setting the add on etc?

Sep 23, 2021 at 11:50 am #162160

Humayon
Moderator

Hi @pluk64,
Sure please check.
Also, nothing was wrong, don’t worry.
Thank You

Viewing 6 posts - 1 through 6 (of 6 total)

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